I ordered a scarf and told it was being organised to be sent then told it wasn’t available and I had to choose another one then told the original one was available. I finally received it way past the... See more
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Scarf was 100% gorgeous -- sent to a friend who grows oranges and she adored it. Excellent quality silk, beautifully finished. It's very difficult to find scarves of this level of quality and beauty.... See more
I was expecting a jaquard weave scarf - pattern on both sides. I got a printed scarf with print on one side only and the ugly side keeps showing unless I adjust it constantly. It appears to be real wo... See more
I wrote a review when I received my scarf. I was very disappointed. I have ordered scarves from scarflings in the past. This scarf arrived, crumpled in a cellophane bag and another plastic bag from C... See more
Company details
Written by the company
We bring you a diverse range of some of the most beautiful scarves in the world. The ultimate accessory that can be worn in hundreds of different ways.
Contact info
Vancouver, Canada
- info@scarflings.com
- scarflings.com
2.7
Poor
159 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great design & weight scarves
Great design & weight scarves. Love mine!
November 21, 2019
Unprompted review
Reply from Scarflings – Scarves for Superheroes
Hi Donna,
Aww, what a sweet treat it was for us to receive this gorgeous feedback! Thank you so much, beauty!
Your enthusiasm is exactly what we aim for. We hope to see you wearing your gorgeous Scarflings wrap soon.
Your business with us really means a lot and we just can’t thank you enough for choosing Scarflings for your fashion and style needs.
Keep slaying!
I love Scarflings!
The only difficult thing about Scarflings is making a choice on which one to buy. There are so many that are exquisitely beautiful! I have 2 Scarflings now and both arrived quickly. Each was packed in a sturdy box with tissue paper. The fabric quality is top notch and the colors are true to the web site. I’m a fan and will be back!
November 15, 2019
Unprompted review
Reply from Scarflings – Scarves for Superheroes
Hi Linda,
Thank you so much for writing such a wonderful review. We are thrilled to hear that you love all the scarves. Our Scarflings staff definitely appreciates reading what you wrote and knowing that you love the products as much as we do!
It’s your continued support and enthusiasm that makes us great! We know you have a lot of options when it comes to buying scarves, so it really means a lot to us that you’d choose Scarflings to purchase Power Flower Silk Chiffon Wrap and Fine Feather Long Silk Scarf.
We’re excited to see your name come across our order list again. If you have any questions, please feel free to contact our friendly customer care at support@scarflings.com
Cheers!
Reply from Scarflings – Scarves for Superheroes
Hi Carol,
Thank you so much for your review.
I see that you’ve purchased one of our best-selling scarves - a great choice! and I hope it brings you lots of joyous wears.
Once again, thank you for shopping with us.
Stay gorgeous
The pattern was lovely
The pattern was lovely, but the color not exactly as depicted. The company was excellent in response to my order and it arrived in a timely manner.
November 13, 2019
Unprompted review
Reply from Scarflings – Scarves for Superheroes
Hi LR,
First of all, thank you so much for this honest review!
We are thrilled to hear that you were so happy with your Scarflings experience. It’s one of the reasons we strive for excellence.
I can see your point that you aren't that satisfied with the color of the scarf, we will assure you that we will look into this particular issue.
On behalf of the Scarflings team, please accept our sincere apologies for the disappointment we have caused you.
Once again, thank you for shopping with us.
Stay gorgeous
Faux Fur scarf is fun, flimsy and expensive for what it is
This Faux fur trimmed oversized scarf is fun looking but the wool/silk blend not as high end whisper soft and warm or as I would have expected from the description and the price. My other disappointment was the lack of notification that it would be arriving from China, and Fedex would require a signature, which required me to make a special 1 hour trip to sign at the Fedex facility.
I won’t be buying again from Scarflings.
November 11, 2019
Unprompted review
Reply from Scarflings – Scarves for Superheroes
Hi Merideth,
First of all, thank you so much for this honest review!
We always strive to improve your Scarflings experience so if you can describe to us in detail what went wrong, we can thoroughly address the issue.
I can see your point that we have disappointed you with regard to the texture of the scarf, the inconvenience that you have to drove back to the FedEx facility and as well as we failed to inform you that we shipped from China. However, we want to clarify that Scarflings is a legitimate business from Vancouver, Canada which has a shipping facility in China for the reason that it's easier to import and export goods with that location, manpower, and warehousing costs are pretty low. Nevertheless, it is clear we need to look into these particular issues.
On behalf of the Scarflings team, please accept our sincere apologies for the difficulties we have caused you.
We've escalated your concern to our higher-ups as soon as we received your message. In fact, they are on the move to make sure this won't happen again in the future.
We take your feedback seriously and will be making changes to put an end to this particular problem I hope your door is still open in giving us another chance.
Your business with us is greatly appreciated and we value your feedback.
GOOD QUALITY.
November 9, 2019
Unprompted review
Reply from Scarflings – Scarves for Superheroes
Hi Rosa,
Thank you so much for your review.
I see that you’ve purchased one of our best-selling scarves - a great choice! and I hope it brings you lots of joyous wears.
Once again, thank you for shopping with us.
Stay gorgeous
great scarves
I love the quality of the scarves I bought. The colors are so vivid
November 9, 2019
Unprompted review
Reply from Scarflings – Scarves for Superheroes
Hi Carol,
Aww, what a sweet treat it was for us to receive this gorgeous feedback! Thank you so much, beauty!
Your enthusiasm is exactly what we aim for. We hope to see you wearing your gorgeous Scarflings wrap soon.
Your business with us really means a lot and we just can’t thank you enough for choosing Scarflings for your fashion and style needs.
Keep slaying!
Reply from Scarflings – Scarves for Superheroes
Hi Carolyn,
Thank you so much for your review.
I see that you’ve purchased one of our best-selling scarves - a great choice! and I hope it brings you lots of joyous wears.
Once again, thank you for shopping with us.
Stay gorgeous
I expected a woven scarf in fine wool
I expected a woven scarf in fine wool. It is a printed scarf on inferior wool. I am disappointed and need to find out how to return this item. It is too much money for the quality.
November 4, 2019
Unprompted review
Reply from Scarflings – Scarves for Superheroes
Hi Hayley,
First of all, thank you so much for this honest review!
I can see your point that the quality of our scarf does not meet your expectations. It is clear we need to look into this particular issue.
On behalf of the Scarflings team, please accept our sincere apologies for the difficulties we have caused you.
We've escalated your concern to our higher-ups as soon as we received your message. In fact, they are on the move to make sure this won't happen again in the future.
We take your feedback seriously and will be making changes to put an end to this particular problem. I hope your door is still open in giving us another chance.
If you have any further concerns, we want to make things right. Please contact our friendly customer care at support@scarflings.com
Your business with us is greatly appreciated and we value your feedback.
I am so pleased with Scarflings
I am so pleased with Scarflings - I ordered for a friends 70th birthday gift, it came immediately and every woman there wanted one. I could have sold 24 of them on the spot!
Very elegant and chic..
I will be ordering more for Christmas gifts.
Thank you, Joyce Hahnebach
November 3, 2019
Unprompted review
Reply from Scarflings – Scarves for Superheroes
Hi Joyce,
What wonderful feedback to hear! We are thrilled to hear you were so happy with your Scarflings experience.
It’s one of the reasons we strive for excellence.
It just so happens that you’ve picked one of my personal favorites amongst those gorgeous scarves. I hope we get a chance to see your friend wearing the Utopian Garden Wool Shawl.
Thank you so much again for your vote of confidence and for allowing us to serve you.
We look forward to serving you for many years to come.
Cheers!
I have now ordered three scarves from…
I have now ordered three scarves from Scarflings. Their scarves are absolutely beautiful. All three of mine are the large/shawl-like scarves. The larger size provides more options for how I can wear them. A beautiful scarf can make clothing look extra special. That's what I love about scarves. For the quality I like the price.
November 1, 2019
Unprompted review
Reply from Scarflings – Scarves for Superheroes
Hi Julie,
Thank you so much for writing such a wonderful review. We are thrilled to hear that you love all the scarves. Our Scarflings staff definitely appreciates reading what you wrote and knowing that you love the products as much as we do!.
It’s your continued support and enthusiasm that makes us great! We know you have a lot of options when it comes to buying scarves, so it really means a lot to us that you’d choose Scarflings to purchase Harlequin Canary Wool Shawl.
We’re excited to see your name come across our order list again. If you have any questions, please feel free to contact our friendly customer care at support@scarflings.com
Cheers!
Beatiful scarf -beautifully packaged!
November 1, 2019
Unprompted review
Reply from Scarflings – Scarves for Superheroes
Hi Beverly,
Thank you so much for your review.
I see that you’ve purchased one of our best-selling scarves - a great choice! and I hope it brings you lots of joyous wears.
Once again, thank you for shopping with us.
Stay gorgeous
Reply from Scarflings – Scarves for Superheroes
Hi Penny,
Aww, what a sweet treat it was for us to receive this gorgeous feedback! Thank you so much, beauty!
Your enthusiasm is exactly what we aim for. We hope to see you wearing your gorgeous Scarflings wrap soon.
Your business with us really means a lot and we just can’t thank you enough for choosing Scarflings for your fashion and style needs.
Keep slaying!
Be aware of what the website doesn't tell you
Before I ordered a scarf I contacted customer service to confirm what the background color of the scar was and was assured that the color was as shown in the photo. when I got the scarf...if was NOT that color.
Worse still
what the website does not make clear is:
-you must get permission to return merchandise and that took at least 3 days in my case
-you must at your own cost return it to CHINA. Not a cheap proposition. Returns are expensive and complicated
-the communication from the customer service team is not helpful or responsive. i had to email the same questions mulitiple time to figure how to return. they offered a reduced price if i just kept the scarf, but provided no information about how to accept the offer. I emailed customer service but have heard nothing. crickets.
October 29, 2019
Unprompted review
Reply from Scarflings – Scarves for Superheroes
Hi Carol,
We appreciate you taking the time to send this helpful response.
Feedback like this helps us constantly improve our products and services by knowing what we are doing right and what we can work on.
I understand you made every effort to prevent such a situation but we still were unable to fulfill the request in a sufficient manner.
As a customer myself, I'd feel the same way. You deserve not only an apology but a reassurance that this won't happen again.
On behalf of the Scarflings team, I am very sorry for the times we weren’t able to respond to your concern promptly due to the transition of our emails to another platform. Unfortunately, during the process, 30% of the emails were affected by the delays including yours.
Moving to the new platform helps us serve our customers better in a timely fashion. Our process has drastically improved.
Information about returns and shipping is now clearly spelled out and can be accessed through our website.
If you ever decide to give us another chance, we'll be happy to include freebies for your future purchase.
Things have changed a lot since then as we want to make things right for you, our valued customer.
Thank you so much for this opportunity to serve you! If you have any further concerns, please contact our customer care. We’re more than happy to help!
I love my enamel lips brooch
I love my enamel lips brooch. The only comment is that it took 10 days from purchase to receive a shipment email which advised that within 48 hours I would receive my purchase at my door. 10 days is a long time to wait for this information.
Otherwise, I will enjoy wearing my brooch.
October 28, 2019
Unprompted review
Reply from Scarflings – Scarves for Superheroes
Hi Patricia,
First of all, we appreciate you taking the time for this honest review!
We always aim to deliver a great experience but still, we were unable to fulfill the request in a sufficient manner. However, I apologize on behalf of everyone at Scarflings. We are very sorry that you encounter such an experience.
Your business with us is greatly appreciated and we value your feedback.
Again, we can’t thank you enough for trusting Scarflings when it comes to style.
Lots of love,
Disappointing customer service
1. Website photos are not always an accurate description of color so i wrote customer service to double check the background color was a purple which is what i needed.
2. Scarf arrived with a brown background not the purple i was promised
3. The return process is complex and not accurately described on the website. It’s a multi-step process. First u have to request a return, secondly the company must approve your return. I got email approval to return, minus the information needed to actually return it...like the address where the package should go. The shopper pays return shipping. My scarf came from China....still don’t know if i have to return there or somewhere else. Still waiting
October 27, 2019
Unprompted review
Reply from Scarflings – Scarves for Superheroes
Hi Carol,
Thanks for taking the time out of your busy schedule to express your concern about our products and services.
We always aim to deliver a great experience. We are gutted when we miss the mark! I apologize on behalf of everyone at Scarflings. We’re sorry you had a bad experience.
For speed and convenience, we've switched to another customer support platform that allows us to do better than before.
Our return process has improved as well indicating the procedure sequencing which will ensure your messages to us are handled in an efficient manner.
If you have any further concerns, we want to make things right. Please contact our friendly customer care at support@scarflings.com
Beautiful scarf
Beautiful scarf! Nice wool fabric. Well packaged. Good value for the money!
October 26, 2019
Unprompted review
Reply from Scarflings – Scarves for Superheroes
Hi Tucker,
Aww, what a sweet treat it was for us to receive this gorgeous feedback! Thank you so much!
Your enthusiasm is exactly what we aim for. We hope to see you wearing that gorgeous Scarflings wrap soon.
Your business with us really means a lot and we just can’t thank you enough for choosing Scarflings for your fashion and style needs.
Keep slaying!
My purchase went smoothly
My purchase went smoothly. Items arrived promptly and beautifully packaged. I have not checked the merchandise yet,but I expect that I will be satisfied.
October 25, 2019
Unprompted review
Reply from Scarflings – Scarves for Superheroes
Hi Shiela,
We appreciate you taking the time to reach us.
We’re glad to hear that you have received it successfully and you're satisfied with your transaction with us! We are excited to see you wearing our product.
Your business with us is greatly appreciated. Again, we can’t thank you enough for trusting Scarflings when it comes to style.
Keep slaying!
Shipping was super fast!
Shipping was super fast, scarf is absolutely beautiful!
October 25, 2019
Unprompted review
Reply from Scarflings – Scarves for Superheroes
Hi Melissa,
What wonderful feedback to hear! We are thrilled to hear that you were so happy with your Scarflings experience.
Your enthusiasm is exactly what we aim for. We hope to see you wearing your gorgeous Scarflings soon.
Your business with us really means a lot and we just can’t thank you enough for choosing Scarflings for your fashion and style needs.
Keep slaying!
Reply from Scarflings – Scarves for Superheroes
Hi Linda,
Thank you so much for your review.
I see that you’ve purchased one of our best-selling scarves - great choice! and I hope it brings you lots of joyous wears.
Once again, thank you for shopping with us.
Stay gorgeous
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