Scarlet Ocean Reviews 

206
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I ordered four necklaces, each arrived in a beautiful box. Delivery was quick and the items arrived well packaged. I would definitely use this site again and I'm so glad I found it. Would highly recom... See more

Company replied

Rated 5 out of 5 stars

Quick easy ordering. Fast delivery and beautifully packaged. Jewelry is so stunning, better than the photos. For the price an ideal gift or treat for yourself. I'm over the moon with my order and will... See more

Company replied

Rated 5 out of 5 stars

I purchased a necklace and earrings from Scarlet Ocean as a Christmas gift for a family member and friend. Both were absolutely loved, so much so that my friend went on to create two more orders from... See more

Company replied

Rated 5 out of 5 stars

Beautiful jewellery, arrived on time and packaged perfectly. Would definitely recommend anyone to buy this Beautiful jewellery, I am so pleased with how well it,s made and how easy it is to order and... See more

Company replied

Company details

  1. Jeweler

Written by the company

Born out of a love for stylish yet affordable everyday jewellery, Scarlet Ocean embodies self-expression and style in the finest details. Behind our brand lies a passion for beautiful and affordable jewellery, created to elevate the ordinary. Our curated collection of demi fine jewellery draws inspiration from the latest designs, vintage finds and timeless styles. Our collections feature on-trend items crafted from 925 Sterling silver and other metals, as well as unique gold and rose gold plated designs, bringing together a collection of wearable and high quality styles. Create your own ring stack with our stylish selection of stacking rings or make a must-have neck mess with our range of trendy layering necklaces.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

206 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(206)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was a pleasure to order from Scarlet…

It was a pleasure to order from Scarlet Ocean, the earrings arrived really quickly and they are lovely! They were also amazing with response when I had a problem. Highly recommend!

May 20, 2021
Unprompted review
Scarlet Ocean logo

Reply from Scarlet Ocean

Good afternoon Andrea,

Your recommendation of Scarlet Ocean is greatly appreciated.

Thank you for taking the time to leave your 5* review.

Kind regards,

Scarlet Ocean

Rated 5 out of 5 stars

OPAL ROUND STUD EARRINGS IN ROSE GOLD PLATED STERLING SILVER

I both them for my sisters birthday and she loves them. Beautifully packed deliverd on time. For sure I will comeback for earings for my self. I'm glad I found this company ❤❤

May 18, 2021
Unprompted review
Scarlet Ocean logo

Reply from Scarlet Ocean

Good morning,

We are so happy to hear how much your sister loves her earrings.

Thank you once again for shopping with Scarlet Ocean.

Kind regards,

Scarlet Ocean

Rated 5 out of 5 stars

Beautiful earings as described

Beautiful earings as described, beautifully packaged with gift bag too.

May 13, 2021
Scarlet Ocean logo

Reply from Scarlet Ocean

Good afternoon,

Thank you for taking the time to leave your wonderful feedback.

Kind regards,

Scarlet Ocean

Rated 5 out of 5 stars

Stopped piercing irritation

One of my piercings kept on getting inflamed and irritated, since putting these earrings in they have been completely fine!

May 6, 2021
Scarlet Ocean logo

Reply from Scarlet Ocean

Hi Elanor,

Thank you for taking the time to leave your 5* review.

Kind regards,

Scarlet Ocean

Rated 5 out of 5 stars

moon and star necklace

I bought the moon and star necklace which was even nicer in real life when it turned up.

I also bought another diamond drop style necklace, it doesn’t quite sit how I thought but it’s still nice and good quality.

Delivery was quick.

April 22, 2021
Scarlet Ocean logo

Reply from Scarlet Ocean

Hi Charlotte,

Thank you once again for shopping with Scarlet Ocean.

Your amazing 5* review is a pleasure to read and greatly appreciated by the whole team.

Kind regards,

Scarlet Ocean

Rated 5 out of 5 stars

Amazing company!

I love this company! Great customer service, value for money is astonishing, and everyone who sees my jewellery from them loves it. I can’t recommend this company enough. And a massive bonus, the delivery is so quick and free of charge which I appreciate incredibly.

April 13, 2021
Unprompted review
Scarlet Ocean logo

Reply from Scarlet Ocean

Hi Amy,

Thank you for taking the time to leave your fabulous feedback.

Your amazing review is a pleasure to read and greatly appreciated by the whole team.

Kind regards,

Scarlet Ocean

Rated 5 out of 5 stars

Really beautiful necklace almost exact…

Really beautiful necklace almost exact replica of the Swarovski pendant for a way cheaper price, service was quick and packaging was so cute!!

March 24, 2021
Unprompted review
Scarlet Ocean logo

Reply from Scarlet Ocean

Good morning,

Thank you for taking the time to leave your 5* review.

Your kind words are greatly appreciated by the whole team.

Kind regards,

Scarlet Ocean

Rated 4 out of 5 stars

Great earnings

Great earnings, just a little disappointed there wasn’t a box as they are for a 50 th birthday present

March 18, 2021
Scarlet Ocean logo

Reply from Scarlet Ocean

Good morning Wendy,

Thank you for taking the time to leave your feedback.

Kind regards,

Scarlet Ocean

Rated 5 out of 5 stars

Very happy

I'm really happy with the whole experience. They were sent quickly, and the packaging etc made it feel special.

March 18, 2021
Scarlet Ocean logo

Reply from Scarlet Ocean

Good morning,

Thank you for taking the time to leave your 5* review.

Kind regards,

Scarlet Ocean

Rated 5 out of 5 stars

Beautiful jewellery and great customer…

Beautiful jewellery and great customer service

March 3, 2021
Scarlet Ocean logo

Reply from Scarlet Ocean

Hi Jennie,

Thank you for taking the time to leave your 5* review.

Your kind words are greatly appreciated by the whole customer service team.

Kind regards,

Scarlet Ocean

Rated 2 out of 5 stars

Tbr necklace i ordered looked lovely…

Tbr necklace i ordered looked lovely online but it was a different matter when it arrived it looked tiny compared to the picture and I am really disappointed as it's for a 50th birthday. The only positive is the delivery free and next day.

February 25, 2021
Scarlet Ocean logo

Reply from Scarlet Ocean

Good morning Maxine,

Thank you for taking the time to leave your feedback.

I am sorry to hear the pendant was smaller than expected, however, just for future reference we provide dimensions on all our jewellery within the 'item details' section along with a 30 days returns policy if the order is unsuitable.

If you should have any further queries or wish to discuss further please do not hesitate to contact us directly on 0800 97 88 111, e-mail us at mail@scarletocean.com or alternatively use our live chat facility Monday to Friday 9 am - 5 pm (GMT).

Kind regards,

David Whitfield
Customer Service Manager

Rated 5 out of 5 stars

Wow!I was thrilled when i saw my…earrings.

Wow!I was thrilled when i saw my earrings.They are beautiful.The morganite stone is lovely.They are the best earrings i have ever bought.Will buy from Scarlet Ocean again.

February 24, 2021
Scarlet Ocean logo

Reply from Scarlet Ocean

Hi Anne,

Thank you for taking the time to leave your amazing feedback.

Your kind words are greatly appreciated by the whole Scarlet Ocean team.

KInd regards,

Scarlet Ocean

Rated 3 out of 5 stars

Packaging

Came promptly. Only issue was that the earrings were in a soft bag and the metal had poked through and bent slightly. This could have been prevented with something wrapped around the earrings inside the bag.

February 24, 2021
Scarlet Ocean logo

Reply from Scarlet Ocean

Good afternoon,

Thank you for taking the time to provide feedback.

I am sorry to hear the earring has bent slightly in transit as we carefully individually package all our orders to prevent this from occurring, however, I will certainly pass on your feedback to help prevent this from reoccurring.

If you would like to return the order if damaged we can have this exchanged by contacting us free on 0800 97 88 111, e-mail us at mail@scarletocean.com, or alternatively use our live chat facility Monday to Friday 9 am - 5 pm (GMT).

Kind regards,

David Whitfield
Customer Service Manager

Rated 5 out of 5 stars

10/10

My order came really quickly. At first, I picked the wrong size and customer service was really quick to respond and exchange was made very easily. The quality of the ring is just magical, I go shower with it, clean my dishes and the shine is still very bright !

For the price I wasn’t expecting a good quality but WOW! I was really impressed.

Thank you so much for making me feel prettier 😃

February 24, 2021
Scarlet Ocean logo

Reply from Scarlet Ocean

Hi Vic,

Thank you for taking the time to leave your amazing feedback.

Your kind words are a pleasure to read and greatly appreciated by the whole team.

Thank you once again for shopping with Scarlet Ocean.

Kind regards,

Scarlet Ocean

Rated 5 out of 5 stars

Awesome

Awesome, next day delivery and the earrings were packaged well! Lovely

February 17, 2021
Scarlet Ocean logo

Reply from Scarlet Ocean

Good afternoon,

Thank you for taking the time to leave your 5* review.

Kind regards,

Scarlet Ocean

Rated 4 out of 5 stars

The item took a few days longer than…

The item took a few days longer than expected but arrived safely and is in good condition. Thank you. I

February 11, 2021
Scarlet Ocean logo

Reply from Scarlet Ocean

Hi Irene,

Thank you for taking the time to provide your feedback.

Kind regards,

Scarlet Ocean

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look