SCD CROWD Reviews 45

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Over the holiday season I ordered a garment I was excited about, and it is ariving far beyond the promised delivery time. So, why the 5 stars? When I reached out, I was met with a quick respo... See more

Rated 5 out of 5 stars

Everything arrived on time. This brand is SUPER COOL, I’ve never wear clothes so swag, very good quality materials. The assistance service is great, timely responses and no problems with tracking.... See more

Rated 2 out of 5 stars

While the quality of the clothing is good, their customer service is poor. I emailed them prior to shopping to see if they could do refunds on credit card and they said it was possible. The sizing is... See more

Company replied

Rated 5 out of 5 stars

SCD CROWD definitely worth buying from! Such cool and unique clothes, also in my experience they have been very responsive and super helpful with sizes! I couldn't recommend them enough.


Contact info

3.8

Great

TrustScore 4 out of 5

45 reviews

5-star
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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great service

Managed refund process well even tho there were bit of problems with post progress.
Kindly processed and helps till it's done.

June 4, 2025
Unprompted review
Rated 5 out of 5 stars

The Full Package

The ability for SDC’s clothing to not only look aesthetic and unique but to also integrate function is why I shall be returning to this team for more as soon as I have more money.

February 25, 2025
Unprompted review
Rated 5 out of 5 stars

So far so good

So far so good . I orders a lot from these guys. The trousers have come in and I absolutely love them. They’re great . Can’t wait to get the rest of my garments from them.

December 4, 2024
Rated 5 out of 5 stars

Customer service is on point

Customer service is on point. Returns are so easy. Quality is great and most importantly the styles are very unique and creative. Absolutely fabulous 10/10.

September 30, 2024
Unprompted review
Rated 5 out of 5 stars

Really good

Nice pieces, especially their Jackets are 🔥🔥🔥. Their fast Shippment and fair prices are also a big plus

September 18, 2024
Rated 5 out of 5 stars

Best service

I had a small problem with the stitching on one of my SCD CROWD items, but their customer service was amazing! They sent me a new one right away for free and let me keep the original!

August 21, 2024
Rated 5 out of 5 stars

Satisfied with quality

I loved this sweater! It's even better than I expected - super soft, amazing quality, and the fit is perfect! Shipping was really fast and I loved being able to track my order at any time!

August 20, 2024
Rated 2 out of 5 stars

Poor service

While the quality of the clothing is good, their customer service is poor. I emailed them prior to shopping to see if they could do refunds on credit card and they said it was possible. The sizing is slightly off from their measurements so it did not fit me the way I wanted and requested a return. It’s been 2 weeks of back and forth through support and I’m still unable to receive a refund despite showing them proof of the email they sent to me saying that they would. I understand the store policy on the site says they prefer refunds through store cards, but them not honoring their policy leaves an impression on me. I have shown proof of the product being unworn and in pristine condition, so there was no reason why they couldn’t honor the refund for the return.

August 20, 2024
Unprompted review
SCD CROWD logo

Reply from SCD CROWD

Dear Whong,

Thank you for sharing your feedback with us. We take customer service very seriously and strive to ensure every customer has a positive experience with our brand.

After reviewing your case in detail, including video footage from our quality control team, we noticed that the product you returned showed signs of wear. This observation led us to adhere to our policy, which typically does not allow refunds for worn items. Despite this, as a gesture of goodwill, we offered you a refund in store credit, which is beyond our standard policy to accommodate your request.

We have a solid commitment to fairness and always strive to act in the best interest of our customers. Please be assured that when products are returned in unworn, pristine condition, we consistently provide refunds in accordance with our policies.

We hope this clarifies the situation and appreciate your understanding. If you have any further questions or need assistance, please do not hesitate to reach out.

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