Absolutely awful experience, subscribed and was showing as inactive. Was not able to select anything. Contacted customer service right away, didn’t sort out nothing, was not sent out nothing! Obviousl... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Awful. Lost my money and after weeks, no delivery. Customer service is non existent. Avoid.
I’ve been a customer for about 6months now and though there have been a few blips around delivery I have found the response via Facebook messenger to be good enough and all issues have been resolved... See more
One of the few companies that I found open and honest when dealing with subscriptions, renewal dates and payments etc. The fragrances I found of good quality. Some last longer then others but I g... See more
1.9
Poor
129 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Awful do not buy
Awful do not buy, customer service absolutely unprofessional, it takes a long time for them to get back to you, I received 1/3rd if my parcel and I had to chase them for them to let me know that one was out of the stock and the other was delivered but it wasn’t! They wanted me to check my address but it was the same address as the item I actually received! The vial is absolute rubbish, not a great design the lid won’t come off so can’t change fragrance when it finally arrives. I would never buy from here again and would highly recommend you don’t.
December 3, 2018
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.