The website is a bit difficult to manage through and the amount of add ons is excessive however I believe in this company wholeheartedly. Great concept of designer fragrances at a fair monthly prescri... See more
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I gave it four stars because I don't know really about the sense but I did order more so hopefully them come out like the first one did and then I'll write another review
Just knowing when out on the town i am constantly being ask what am I wearing How GOOD i smell Compliments after Compliments. I ❤️LOVE Can't Wait to receive my NEXT WHICH I THINK IS PRADA.
It’s a nice deal if you want to find what perfume suits you. I’m just not really good when it comes to describing the scents I want, so I had to guess. The first one I really liked but the second orde... See more
Company details
About Us
Written by the company
- Scentbird is the fragrance destination for those who believe scent is more than an accessory — it’s an expression of identity.
- We’ve reimagined the way people experience perfume by creating a luxury subscription designed for exploration. For $16.95 a month, members can choose from over 700 designer and niche fragrances, with new arrivals added regularly. Each month, you receive a 30-day supply of the scent you select — giving you the freedom to test-drive a fragrance before committing to a full bottle.
- At Scentbird, our hearts beat around delivering joy through scent and clean beauty. We believe discovering your signature fragrance should feel exciting, effortless, and personal — not overwhelming. Whether you gravitate toward warm gourmands, fresh florals, rich ambers, or modern musks, Scentbird is your fragrance playground.
- Beyond perfume, we are a community built around discovery. We create space for our members to explore, learn, and refine their scent preferences with confidence. From cult-favorite designers to emerging niche houses, we curate an elevated assortment so you can experience luxury on your own terms.
- Scentbird brings the art of fragrance directly to your fingertips — making it easy to experiment, indulge, and define your personal scent story, one month at a time.
Contact info
401 Cottontail Ln, 08873, Somerset, United States
- scentbird.com
3.8
Great
23K reviews
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I got one cologne last month I was…
I got one cologne last month I was charged for this month but I haven't gotten a cologne for this month
March 31, 2026
It’s decent
My 2 package from you guys was missing the card with information about my sweet like candy perfume, it is my favorite one so far and I don’t have any specifics on it. Other than that it’s been decent. I got a free scent, and I see why it was free lol but this is my first time trying this.
April 8, 2026
Good products
April 15, 2026
U charged me 35 dollars and the spray…
U charged me 35 dollars and the spray bottle didn’t work
April 15, 2026
Love my scents
April 8, 2026
All the products are very good
All the products are very good, high quality and above all the shipments are very fast, excellent services
April 8, 2026
Great Products
April 8, 2026
The cologne i got was perfect my girl…
The cologne i got was perfect my girl loved it and everyone who gets a whiff. They make it so easy to the the right one that fits you.
April 8, 2026
Enjoyed there items though refund isn't…
Enjoyed there items though refund isn't possible . Idk if I'll ever use them again though.
June 4, 2025
It's a good way to experience different…
It's a good way to experience different fragrances it's just a little much EVERY month
March 23, 2026
Ordered it within 5 minutes i emailed…
Ordered it within 5 minutes i emailed to say it was not something I wanted they told me it was to late mmmmm im sure it was also misleading add said case for £10 showing a large case with the one they actually send you is the small and you get a case why would you want another one
April 4, 2026
Unprompted review
Everything is great so far
Everything is great so far
The delivery is great
I have no complaints
April 6, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I did not like the quality of packaging…
I did not like the quality of packaging of products, dispensers are cheaply built. I canceled service and they still have billed me and sent me emails. I now have to dispute with my credit card company. I have read reviews about others experiencing similar disatisfaction and poor customer experience.
April 14, 2026
Reply from Scentbird
We’re really sorry to hear about your experience. This isn’t what we want for you 💔 We understand your concerns regarding the packaging and billing. Please note that when a cancellation request is made, it needs to be fully completed from your account, and if an order has already entered processing, it may still be charged and shipped. That said, we’d really like to review your case and make this right 💖 Please email us at support@scentbird.com with your account details so we can check the charges, confirm your subscription status, and assist you further ✨
The products are good
The products are good
Every perfume is a different experience
The recommended 👌
April 6, 2026
Perfume doesn’t smell good dont last
April 6, 2026
Reply from Scentbird
We’re really sorry to hear that the scent didn’t meet your expectations 💔 All of our fragrances are 100% authentic, but longevity can vary depending on factors like skin chemistry and fragrance type. We’d love to help you find something that lasts longer and suits your preference 💖 Please email us at support@scentbird.com, and we’ll be happy to assist 🙏✨
I never received my package and it's very discouraging
I have not received my product and I don't appreciate it at all
March 23, 2026
Reply from Scentbird
We’re really sorry to hear that you haven’t received your product. That’s definitely not the experience we want for you 💔We’d like to look into this right away and make it right 💖 Please email us at support@scentbird.com so we can check your shipment and assist you as quickly as possible 🙏✨
Garbage company with garbage customer…
Garbage company with garbage customer service. If you don’t purchase a protective case with very order which is another $10 your order has an 80% chance of coming completely shattered. Just don’t buy this garbage and use another service
April 15, 2026
Unprompted review
Reply from Scentbird
We’re really sorry to hear about your experience. This isn’t what we want for you 💔 Your fragrance should arrive safely, even without a case, so a broken delivery is definitely not expected. We’d really like to make this right for you 💖 Please email us at support@scentbird.com with your account details,so we can assist with a replacement or solution right away 🙏
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