Scenti Reviews 

62
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Omg what can I say... Me and my family absolutely love scentiments products. They smell devine, you can smell them through the box without opening. The colours and shapes are amazing. Something for e... See more

Rated 5 out of 5 stars

I’ve been using scentiments for 5 years now. Amazing products and won’t use any other Bath bombs now, they leave your skin feeling so soft and smell amazing. The staff are all lovely and very helpful.... See more

Rated 5 out of 5 stars

Purchased a diffuser for my girlfriends Christmas present wasn’t quite sure what i was looking for, the staff couldn’t have been more helpful they assisted me with not only a diffuser but also some... See more

Rated 5 out of 5 stars

Absolutely amazing customer service! Visited the store for a gift for my sister. The lady serving went above and beyond to help me find something suitable plus I also walked away with a few goodies... See more


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4.6

Excellent

TrustScore 4.5 out of 5

62 reviews

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4.6

All reviews

(62)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been using my Lady Aventus soap…

I have been using my Lady Aventus soap sponge every time I shower and it is still going strong after several months!!!!!!!! Smells fabulous just as strong now as it was when I first started using it. Simply brill 😁

January 3, 2021
Unprompted review
Rated 5 out of 5 stars

Amazzzingggg

I have had bath bombs wax melts carpet freshners and an oil diffuser with oils from scentiments.
All are amazing and smell fab.
Fast delivery too
I won't go anywhere else other than here now. Thankyou x

January 3, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service from Scentiments

Excellent service from Scentiments. Always go above and beyond to help their customers, amazing products for great prices also. Love everything I've purchased off you! Highly recommend scentiments guys you wont be disappointed! Thank you!! Xx

January 3, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing bathbombs

They had some nice looking bath bombs so I ordered some to try. I was a bit sceptical due to ordering some products from another place and they never arrived. Anyway the postage was super quick from scentiments and they arrived the next day. They smelt amazing and give off pretty colours in the bath. The bath bombs dissolved perfectly left your skin feeling soft and smooth with no bits in your bath. My young neice loves going to lush, However she has also been won over by the amount of choice she has here. And the fact she can get a lot more for her money with bath bombs starting at around £1

January 3, 2021
Unprompted review
Rated 5 out of 5 stars

This is my regular go to place for…

This is my regular go to place for bathbombs and wax melts. My little girl has eczema and didn't think we could use bathbombs with her, however I found Scentiments and tried a small chill pill( mini bathbomb) and she had no reaction at all. I have never looked back again, we have tried the soap sponges, bathbombs, wax melts and soaps all of which are amazing quality for the small amount they charge. Highly recommend 10*****

January 3, 2021
Unprompted review
Rated 1 out of 5 stars

Missing items

Really liked the look of their bath bombs so ordered some!!
paid postage only to receive my order with sone items missing!! No communication to advise me they sent anyway which made my items very expensive when I contacted them they just said I could send items back and get a refund! I’d already paid £4.95 to receive them!!
To clarify I was never sent an email!
yes the payment was adjusted but I tend to check emails for confirmation of orders I’m not looking at my bank account as much,
Otherwise I would have cancelled the order as it was not worth paying the postage for just a few items! Yes happy new year 🥳

November 18, 2020
Unprompted review
Scenti logo

Reply from Scenti

Hi Charlotte,

Sorry to hear you were unhappy but you were refunded at the point of picking your order due to stock level errors in the store and an automated email was sent to confirm this.

I just wanted to clarify as this review made it sound like items were missing and we didn’t refund you your money. The refund was processed on the same day of picking your order :)

Happy New Year. All the best for 2021 😃

Rated 5 out of 5 stars

Ordered online

Ordered online, very easy, even though I wanted to add something to my order after it was placed they hatched them to save on double postage. Product has been fantastic, my kids live them and so does my partner

April 25, 2020
Unprompted review
Rated 5 out of 5 stars

Great

Great, my girlfriend loves there products and very well priced. Always a great service!!

August 1, 2017
Unprompted review

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