Really pleased with my order, everything arrived quickly. Quality of the perfumes is genuinely impressive, especially Ameer Al Oudh Intense Oud and Jean Lowe Noir. Both stood out and got compliments s... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Incredible customer service from the get-go! Right after I made my purchase, I received an e-mail from an associate to confirm my order, as one of them sounded like another perfume ('BLU' Oud vs. ' BL... See more
Company replied
New regular customer! Excellent products, great quality and service scents are long lasting and smell amazing! I’ve bought a new selection recently and they are amazing!
From the start of me ordering the product to receiving it a few days later was effortless. The product was chosen from AI as being the best dupe of a certain aftershave and it was not wrong. I couldn'... See more
Company replied
Company details
Written by the company
Discover the essence of the Dubai with Scentorium, your UK-based destination for timeless fragrances inspired by the rich heritage of the Middle East. Our carefully curated collection reflects the depth and sophistication of Arabian perfumery, blending tradition with modern elegance. Each fragrance is selected by our experts for their quality, and presentation. At Scentorium, we believe scent is more than an accessory—it’s a connection to culture, memory, and lifestyle. Explore a world of refined aromas and find your identity.
Contact info
United Kingdom
- info@scentorium.co.uk
- scentorium.co.uk
4.7
Excellent
59 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Customer service is really good
Customer service is really good! They were really helpful with all the smells and very lovely to talk to.
November 9, 2025
Unprompted review
How passionate the reps were about…
How passionate the reps were about their product and helping me pic the right scent
November 9, 2025
Unprompted review
Amazing service great knowledge bought…
Amazing service great knowledge bought loads
November 9, 2025
Unprompted review
Excellent scent range
Scentorium provide an excellent range of scents, they always last so long and the customer service is excellent. I recommend getting scents from here.
November 9, 2025
Unprompted review
The service was amazing and l got my…
The service was amazing and l got my perfume on time,thank you
October 10, 2025
Reply from Scentorium
Thank you for taking the time to give us a quick review. We hope you love Oud and Roses as much as we do!
Good service thanks
October 8, 2025
Reply from Scentorium
Thank you for the review, we hope to see you again soon.
Trustworthy and Good Quality
It was a great experience, good quality product. You can trust them. Delivered so fast.
September 10, 2025
Reply from Scentorium
Thanks for the review! We aim to get orders to our customers as fast as possible (usually within 2-3 days of placing an order). Please don't hesitate to get in touch if you need some guidance for your next order. Enjoy Oud and Roses!
squirrel approved
sprayed the perfume on and a squirrel made eye contact with me, flirty eye contact. I think he winked, I blushed.
this perfume has power.
August 6, 2025
Unprompted review
Reply from Scentorium
Squirrel approved?? We can retire now. We appreciate the flirty eye contact and wink, the perfume's definitely going above and beyond here. We're not even sure it's legal, best to stick to human spraying though. We thank you and the squirrel for your custom.
Elite review. You've raised the bar(k)
Scentorium Team
Wouldn’t Recomend at all
I got it a few days ago and opened today and I can’t wear it, it smells awful. No scent but patchouli! Overwhelming no balance not a trace of the other ingredients. Smells so bad I can’t even think in someone to give it away🤦🏼♀️. Straight to the bin
July 30, 2025
Reply from Scentorium
Hi Makarena, sorry to hear that your order of Summer Oud didn’t meet your expectations.
We always aim to offer personalised advice to anyone who reaches out before ordering, but in this case, we didn’t hear from you. If you had, we would have mentioned that it's a strongly incense leaning fragrance and if we had to describe it we may use the phrase "Bollywood Oud" to give you a better idea of the smell. "Blind buying" can be tricky, so we do our best to try to get you a fragrance you'll enjoy. That’s exactly why we offer 5ml pocket-sized decants for £5.99, a low-risk way to test a fragrance first.
Summer Oud is made by Ahmed Al Maghribi, not by us. If you feel strongly about the scent itself, the manufacturer may appreciate your feedback directly.
That said, we’re glad we were able to deliver your order promptly, which is the only service we were able to provide on this occasion.
All the best,
Scentorium Team
Incredible service, great scents, reasonable prices
Incredible customer service from the get-go! Right after I made my purchase, I received an e-mail from an associate to confirm my order, as one of them sounded like another perfume ('BLU' Oud vs. ' BLUE' Oud). This only attests to their commitment to delivering good products. Incredible service, great scents, reasonable prices. Can't really ask for more. Scentorium will definitely be my go-to for the foreseeable future for sure!
August 1, 2025
Unprompted review
Reply from Scentorium
Thanks Leo, this is exactly the sort of experience we aim to provide to all of our fellow fragrance lovers out there. We don't just sell perfumes, we carefully curate them. Each order tells us a little about a customer and in this case it seemed quite likely that you might have expected Blu Oud instead of Blue Oud by Lattafa. We'd hate to disappoint by sending a scent you didn't want.
Thanks for replying so swiftly, we always aim to get orders out with minimal delays. We're thrilled you love the fragrances.
Scentorium Team
New regular customer
New regular customer!
Excellent products, great quality and service
scents are long lasting and smell amazing!
I’ve bought a new selection recently and they are amazing!
July 23, 2025
Really pleased with my order
Really pleased with my order, everything arrived quickly. Quality of the perfumes is genuinely impressive, especially Ameer Al Oudh Intense Oud and Jean Lowe Noir. Both stood out and got compliments straight away. Great value for the price and top service. Highly recommended!
July 27, 2025
Unprompted review
Reply from Scentorium
Thanks for the review, those are some great picks. You're clearly a man of fine taste. If you like those, you'll love Badee Al Oud: Oud for Glory (Black Bottle). Don't hesitate to get in touch if you want some guidance on your next order.
Highly recommended
Easy to order
Great selection
Great price
Reliable delivery times
Well packaged products
What’s not to like?
Highly recommended
June 20, 2025
Authenticity
Fast delivery of authentic perfumes and well packaged.
The app from placing an order to payment is very simple and straightforward. Loved it and will definitely order from you guys again.
June 23, 2025
I recently purchased a perfume which…
I recently purchased a perfume which was faulty as the nozzle would not got down. However, i messaged scentorium about this issue and they provided me with another bottle and sent it to me. Very grateful.
May 27, 2025
What a great service
What a great service, good quality product and excellent price.
Really like my product well impressed. Great buy, 👍👍
May 2, 2025
Unprompted review
Gift for a bride and groom
Communication between buyer and seller was 10/10 and i was made to feel at ease, and given great recommendations on what to purchase. Delivery was super fast and packaging was 1st class. Will definitely be buying again; next time for myself 😊
April 24, 2025
Unprompted review
Ordered a gift for family and friends
Ordered a gift for family and friends. Very efficient service, with regular updates and tracking. Came in a beautifully packaged box and bottle. Amazing quality for the price! Everyone loved their scents and as its oil based, I could still smell it hrs later. Definitely recommend!
November 1, 2024
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