scentsangel.com Reviews 413

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 206 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent product selection, competitive pricing, and the authenticity of its fragrances. Many appreciate the fast and free shipping, along with the careful packaging that ensures items arrive safely. The option to purchase samples is also a significant plus, allowing consumers to try scents before committing to a full bottle. However, some customers also noted issues with product quality, reporting that some samples smelled diluted or different from authentic versions. A few people experienced problems with leaking bottles, damaged packaging, or incorrect orders, though some of these issues were promptly resolved. There were also occasional mentions of price discrepancies after an order was placed and a desire for labels directly on the decant bottles.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the authenticity and quality of the... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast and... See more

Quality

Users describe positive interactions with quality. Many customers are pleased with the authentic products,... See more

Price

Clients share positive opinions on price, frequently highlighting the reasonable, competitive, and affordable... See more

Order

People report positive experiences with order. Many customers praise the quick processing and well-packaged... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My second order from SA was just as pleasant as my first! This time I ventured for my second Creed scent: the notorious Aventus, as well as Byredo's Sellier which I already know and love. The shipment... See more

Rated 5 out of 5 stars

I've had an amazing experience with this company. I place three different orders and each time my items were shipped out they arrived ahead of schedule and as described. If they offered everything I... See more

Rated 5 out of 5 stars

Ordered a 5ml sample and am happy with the whole experience. Good selection, reasonable prices, well packaged and received in a decent amount of time. I like the square sample bottle and the atomizer... See more

Rated 5 out of 5 stars

SA has a wide variety of 100% authentic fragrances as well as options when it comes to sizes and very competitive prices as well. They have no minimum when it comes to free shipping and for me, that... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

413 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Affordable and reliable

I have been buying from them for almost two years and I have never been disappointed. I have found their prices and products very affordable. Their shipping is very good. I said before and I will keep saying it, I will recommend it to anyone who wants a great, affordable, secure and reliable fragrance. Another perks is that their shipping is amazingly fast. Wow !!!!Keep up with the good stuff guys.

October 1, 2025
Rated 1 out of 5 stars

Worst customer service EVERY

This was the worst experience. I placed 2-3 orders for the same fragrances for myself and family members. The money was taken out of my account and I received an email that the price was incorrect. I was told I would have to pay double the price I paid. I will not be purchasing from this company again. 1 star for customer service and 0 stars for how they handle the situation.

October 10, 2025
Rated 5 out of 5 stars

Great experience in every way.

I saved a lot of money on my YSL Libre Intense (my signature fragrance), ordering was very easy, shipping fairly quickly and packed very well. I will be reordering here.

October 12, 2025
Rated 1 out of 5 stars

Terrible experience with a sample of "Mitsouko"

It took a long time for the package to be shipped. I tracked it; once in the hands of USPS, it arrived promptly. The scent itself has a harsh chemical smell nothing like any Guerlain fragrance I have owned. There are no top note or middle notes. Eventually the chemical smell fades enough to detect a faint bottom note that is more like the fragrance of Mitsouko I remember from a previous sample sent by a different company. I paid $27 for this disaster of a sample and can't get a refund.

October 10, 2025
Rated 5 out of 5 stars

Great scents

Ordered from Scent Angel a couple of times now. Products are top notch and a great value. Just wish they put actual labels on the bottles instead of just the packaging.

September 29, 2025
Rated 5 out of 5 stars

Great expwrience

The bottle on one of my 6 perfumes was hard to get off. It took a part of bottle off with it. However still works and love the perfumes. No leaks!

October 3, 2025

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