scenttocologne.com Reviews 4

TrustScore 2.5 out of 5

2.6

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2.6

Poor

TrustScore 2.5 out of 5

4 reviews

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Rated 1 out of 5 stars

This company is a scam

This company is a scam. I placed an order on 11/27/24. Since then I have emailed twice asking for an update on my order and hav never received a response. It is now 1/9/25 and I have just emailed again. The better business bureau can’t help because this company has a UK address. DO NOT ORDER FROM THESE THIEVES.

January 9, 2025
Unprompted review
Rated 1 out of 5 stars

Scam!

I placed an order on 12/9 and still have not received an update on shipping. I have emailed several times and no response from the company. AVOID!!!

December 9, 2024
Unprompted review
Rated 1 out of 5 stars

Poor customer service & no delivery !

Placed on order with them for an 'in stock' item (it's still showing as in stock), on 12th Oct 2023. UK delivery states between 2-7 days. It's now the 26th Oct & my Paypal payment is still showing as 'awaiting authorisation'. I messaged them directly & initially they said they were sorry I was having problems with my order & would investigate & get back to me ASAP. That was on Oct 15th, They've never gotten back to me & despite several attempts to contact them since then, now they simply ignore me ! Shocking customer service & I have no idea whether they intend to accept my payment & post my item. Thank goodness I used Paypal .. maybe that put them off as they realised they couldn't scam me that way, I don't know what to think. In any event they haven't fulfilled my order, continue to ignore me, so how on earth can I recommend them ? I would say, stay clear & spend your hard earned cash elsewhere !

October 26, 2023
Unprompted review
Rated 1 out of 5 stars

Bank Card scam

Ordered a fragrance, fake tracking was sent and no fragrance came
Emailed 3 times with no response and finally had to contact my bank
This site only takes card payment and has fake a fake address in London, but payment is in euros
I believe this site is used to obtain credit card details, so beware

April 5, 2022
Unprompted review

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