Schaeffer's Investment Research Reviews 183

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

The service that I have received from Schaeffer, particularly from my account rep/mgr John, has been exceptional; with a personable attitude and quick responses, coupled with the ability to listen and... See more

Rated 3 out of 5 stars

I got their life time service for $3000. I swear till day not their single call hit the PT. 90% of their option recommendation goes to zero. out of 50 may be 2 or 3 will hit and they will adverti... See more

Company replied

Rated 2 out of 5 stars

I subscribed to a basic service with about 4 recommendations per month. Never received anything except emails trying to sell me more. Salesperson Cody says he tried to call and told me to call. Never... See more

Company replied

Rated 5 out of 5 stars

I have been with this company for only a short while, but my first experience with my Account Manager, John Son promises to be an enjoyable time with positive results in my journey in the world of... See more

Company replied

Company details

  1. Investment Service
  2. Education Center
  3. News Service
  4. Publisher

Written by the company

Schaeffer's Investment Research is a privately held publisher of stock and options trading recommendations headquartered in Cincinnati, Ohio. Founded by CEO Bernie Schaeffer in 1981, we're celebrating over 40 years at the forefront of the thriving options industry. From our flagship Option Advisor newsletter to our expertly curated array of real-time trading services, we've got options for every investor. Ever since that first Option Advisor newsletter was published back in 1981, it has remained Schaeffer's Investment Research's flagship offering. Of course, we've since expanded our product line quite a bit, with key offerings including a wide array of real-time option trading alert services, premium weekend-trading bulletin services, in-depth educational courses, and complimentary market newsletters. Schaeffer's Investment Research provides a wide variety of trading programs ranging from 1 day holding period to 4 month holding period, aggressive to conservative, options buying to options selling, and moneyness varies by product, too! We offer trading programs that provide real-time entry and exit instructions for the more active trader as well as Sunday-night trading services for those who prefer to set trades outside of market hours or simply prefer not to worry about the market during the week. Our leader, Bernie Schaeffer, is highly regarded by major media outlets for a unique and well-known approach to the market. Bernie and his team of traders have regular media appearances on CNBC, Fox Business, Bloomberg, Nasdaq, Benzinga, CBOE, and PBS’ Nightly Business Report. They are also frequently quoted by The Wall Street Journal, Barron’s, Associated Press, Thomson Reuters, and Yahoo! Finance. Bernie has won numerous awards and accolades over the years, including: Recipient of the Traders’ Library “Trader’s Hall of Fame” award, Recipient of the Market Technician’s Association “Best of the Best” award, Consistently ranked among the top 10 marker times by Timer Digest, Three-time winner of the Wall Street Journal stock picking contest, and was Named “Guru of the Year” by TheStreet. Our website, www.SchaeffersResearch.com, is updated throughout each trading day with breaking market news, analysis, and unusual options activity. Research from the Schaeffer's Investment Research team of in-house analysts is regularly quoted by The Wall Street Journal, Bloomberg, MarketWatch, USA Today, Reuters, CNBC, US News and World Report, and more. It's easy to see why SchaeffersResearch.com has been named a "Forbes Favorite" within the options space. Schaeffer's Investment Research is not like most online investment publishers where all you can do is email in and hope for a response in 2-5 business days. Not us. Not when the market is always on the move and timing is everything. Here at Schaeffer's Investment Research, we believe in quickly and completely supporting our clients. We provide LIVE trading support and we put customer experience at the very top of our priority list. You can always reach a product specialist or our customer support team via phone by calling Schaeffer's Investment Research at (800) 448-2080 and dialing 1. Our team of senior product specialists is available during the trading week between the hours of 8:30 am - 5:30 pm ET, with the exception of market holidays. Prefer to have us reach out to you at a time that is convenient for you? No problem! Click here to schedule a consultation with us! You can also reach the Schaeffer's Investment Research team through Live Chat on our website. If it is outside of our normal business hours, you can always leave us an offline message there and we will get to it as soon as possible via your preferred contact method. Also, if it's outside of market hours, you can always email our general inbox for the Schaeffer's Investment Research team at support@sir-inc.com and one of our team members will get back to you as soon as possible!


Contact info

3.7

Average

TrustScore 3.5 out of 5

183 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 88% of negative reviews

Typically takes over 1 month to reply

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Rated 2 out of 5 stars

Get an Education not a get rich quick scam!

The replies to customers reviews from Shaffers Company should be telling enough to warn you NOT to sign up for this service. They gaslight and are very defensive towards customers and show no care towards their complaints. The 90 day required waiting period is harsh and makes them appear selfish and entitled to your money even if you're unhappy with the service before then. All that being said, if you subscribed to a get rich quick scheme, and are unhappy, thats your own fault because they're all shams!

October 5, 2022
Unprompted review
Rated 5 out of 5 stars

My recent experience with Shaeffer's…

My recent experience with Shaeffer's Investment Research has been very positive. In particular, my account advisor/executive (Eric) has been most helpful in guiding me around their extensive website -- such as the Alert versus Bulletin services. Also, in helping me to identify the products that I consider best suited for my use.

August 19, 2022
Unprompted review
Rated 5 out of 5 stars

My interactions with John Voss have…

My interactions with John Voss have been informative, respectful and extremely helpful. He has all the attributes that one would hope for as a customer service representative. He reflects greatly on the integrity of Schaeffer's investment research. He is simply "the best".

August 9, 2022
Unprompted review
Schaeffer's Investment Research logo

Reply from Schaeffer's Investment Research

Thank you for sharing your genuine experience, James! It's a pleasure working with you.

Rated 5 out of 5 stars

Very knowledgeable

Ryan was very knowledgeable, courteous & polite.
He went above & beyond to assist me. Every time I called him, he would pick up & never left me without an answer. He has been a tremendous help to me.

August 9, 2022
Unprompted review
Schaeffer's Investment Research logo

Reply from Schaeffer's Investment Research

Thank you for sharing your genuine experience, Rosie! It's a pleasure working with you.

Rated 5 out of 5 stars

Review on my dealing with John Voss from Shaffer Investments

My experience working with John Voss from Shaffer Investment is excellent. Over last few years I have talked to him many times and he has taken time to answer all my option questions. He even took time to discuss strategy and provided me information I requested about certain product like win rate and other strategy. He is knowledgeable and friendly that I feel comfortable to call him anytime when I have something on my mind. He never shown frustration on my continuing to ask questions and always happily helped me. I wish I can find someone like him at other investment places.

August 2, 2022
Unprompted review
Schaeffer's Investment Research logo

Reply from Schaeffer's Investment Research

Thank you for sharing your genuine experience, Amer! It's a pleasure working with you.

Rated 5 out of 5 stars

Very nice, simple and profitable 📈 trading!

I have my reservations about Alex Jackson but everyone else has treated me with respect and are extremely helpful! This service is well worth the cost! And, I recommend it to everyone, especially if you don't or can't be at your computer 24/7!

July 25, 2022
Unprompted review
Schaeffer's Investment Research logo

Reply from Schaeffer's Investment Research

Alex is great - maybe you just caught him on a bad personal day... and for that, we apologize. We appreciate your genuine feedback, Carolyn! It's a pleasure working with you.

Rated 1 out of 5 stars

Very dangerous con

Very dangerous con. The reviewer that stated you would be far better off to do the exact opposite of what they recommend was spot on, exactly right. I am initiating an SEC review of their practices. It cannot be legal and it surely is not ethical to sell this "service". Shameful

June 30, 2022
Unprompted review
Rated 1 out of 5 stars

Waiting For Refund - This company is a scammer!

I subscribed to the Elite options service in late January with a 75% refund after 90 days if I were not happy. Long story - lost about $6,000. Contacted them for refund before the 90 days (wanted to make sure I was due a refund). Was told they couldn’t refund until after the end of the 90 days. Contacted them right after expiration. It’s been over two weeks and NO refund. Was told the refund had been processed but it does not appear in my current transactions which I monitor daily. If the refund isn’t processed by next Monday I’m contacting the credit card company and reversing the entire charge for breech of contract.

May 14, 2022
Unprompted review
Rated 1 out of 5 stars

Majority Losing Trades

This company obviously does not have any fiduciary responsibilities with their recommendations. A vast majority of their recommendations are losing trades. In addition they try to get you to enroll in multiple services, all with a poor record. Novice or experienced, I would stay away from this investment advisory service.

April 8, 2022
Unprompted review
Schaeffer's Investment Research logo

Reply from Schaeffer's Investment Research

You are not myth-busting anything by pointing out that the win-rate in option buying is below 50%. Google it. In fact, traders can be incredibly profitable in option buying if the follow money management protocols (provided to you with your membership) if they only win 35% of the time. If you choose not to follow the resources provided to you to profit with option buying, we cannot control that. Thank you for taking the time to share your experience - we will work to improve the customer experience using this as a tool to better set options buying expectations and more explicitly guide members to our handbook for money management rules.

Rated 1 out of 5 stars

I hate to admit mistakes but with…

I hate to admit mistakes but with investment advisors, it seems the vast majority are mistakes! I erred buying into Schaeffer's about 10 years ago. I bought the super trader in hopes of being rich by now. It was also with the understanding that Super Trader" included all advisories now and in the future.
Early in the system, I made the decision I erred big time. I paper traded for a while and decided they didn't know SQUAT. Frankly it seemed then and remains apparent, do just the opposite of their recommendations.
I looked at the results of their last 100 recommendations for the program I signed on for - they're batting about a 25% win rate! That means a 75% lose/wrong rate! You'd need a 1:4 risk to reward ratio to just break even!
Schaeffers has even questioned this post - I paid about $4,000 for super trader (OK I started out with this was an error!) Having purchased several advisories, let me emphasize, there are few useful advisories!!!
Don't do it!!! #NeverSchaeffers

March 30, 2022
Unprompted review
Rated 1 out of 5 stars

Save your money

I paid for a couple of their services premium trader where you sell a spread however it's usually a 5 wide which is $500 and you collect about $30 so essentially you tie up $470 to make $30, unless you have a big account, its garbage and Expiration Week Countdown where they say exit instruction are provided and claim " It doesn't get much easier than that to make some big profits" I tried to get a refund 2 days after I purchased I had not even received any alerts yet and they refused said they can give me a credit towards another service that was about $3500. Alerts are garbage maybe 1 in 8 workout, the service seems reasonably priced, however factor in all the money you are going to loose from there alerts and its thousands. Save your money

February 7, 2022
Unprompted review
Rated 2 out of 5 stars

Helpful at the first, but after that..

Very helpful when I signed up for a product . Guy said he'd be there for me. My account balance is minimal , the first recommended trade went south. So I called to cancel, the original guy doesn't take my calls. The next guy explained that my purchase is pro rated , & that I can't cancel til after 90 days ?! I don't remember it being explained that way.
I upped the rating number because they have finally replied to my concerns. Thanks .

December 30, 2021
Unprompted review
Schaeffer's Investment Research logo

Reply from Schaeffer's Investment Research

Chuck, thank you for your feedback.

You were contacted four separate times following you request to cancel. To say you didn't have support throughout your first 90 days is patently untrue.

You cannot judge a service based on one trade. Options traders are very successful with win-rates below 50%. You need AT LEAST 90 days to assess a program's potential.

Also, we have you on a recorded call with a Schaeffer's representative clearly agreeing to that exact guarantee. We have in-house compliance that reviews every single sale to ensure optimal customer experience.

We do apologize that you felt unsupported and we have taken action to ensure that this member of our team was appropriately addressed for his lack of support. That is below our expectations and we, again, apologize for that.

Rated 5 out of 5 stars

Satisfactory Service

I am quite pleased with the servicing I get from the highly skilled and highly trained professionals over at Schaeffer's Investment Research. I have been taught so much in regards to options and trading. I am definitely getting back what I put in.

September 24, 2021
Unprompted review
Schaeffer's Investment Research logo

Reply from Schaeffer's Investment Research

Thank you so much, Thomas! We greatly appreciate your business and enjoy working with you.

Rated 5 out of 5 stars

Best advisory newsletter out there

I have made money with almost every option trade alert. They are not "perfect" but they have an amazing success rate and the wins far exceed the losses.

June 30, 2021
Unprompted review
Schaeffer's Investment Research logo

Reply from Schaeffer's Investment Research

Thank you so much, Dan! We greatly appreciate your business and enjoy working with you.

Rated 1 out of 5 stars

Just received e-mail for my newly…

Just received e-mail for my newly opened account:
"For easy access to your service, here are your username and password:
Your username is: (my e-mail)
Your password is: (my password in the clear)
Happy trading!
The Schaeffer's Team"

Clearly then know NOTHING about security and double opt-in confirmation. Also, sending and STORING my password in the clear, in their database, so they can send me openly via e-mail? In 2020? Come on. So poor.

EDIT: Reply from Schaeffer after 2 years. Wow. And their reply is poor excuse why they not hash/salt their passwords! Its 2022 already and they still haven't learned. YOU DO NOT store passwords in the clear in your database - you always hash/salt them. Get some intern IT guy to explain you this.

Downgrading my rating to one star.

September 29, 2020
Unprompted review
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