Britannia School of Academics Reviews 

472
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the approachable and deeply supportive staff for providing prompt feedback, detailed explanations, and clear guidance throughout their entire learning journey and professional development. People also appreciate the user-friendly online platform and exceptional customer service that make navigating the educational courses very smooth and deeply enjoyable. However, some people mentioned that the academic program is quite demanding and requires significant effort and time to successfully complete. A few reviewers also noted that managing the heavy workload alongside personal responsibilities can sometimes feel challenging for busy students balancing jobs.

What people talk about most

Staff

Consumers find staff to be exceptionally supportive, knowledgeable, and professional throughout their... See more

Customer service

Clients share positive opinions on customer service, highlighting that tutors and assessors provide prompt,... See more

User experience

Users describe positive interactions with user experience, highlighting how easy the e-learning platform is... See more

Service

Customers had positive experiences with service, frequently praising the high standards and the prompt,... See more

Response time

People report positive experiences with response time, noting that reviewers and consumers consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have just completed a Level 4 CET with this company and they are first class . Do not think it’s an easy course and the team in Britannia really test your ability to complete the work. However, th... See more

Company replied

Rated 5 out of 5 stars

I am very grateful for the help and support I receive whilst completing my level 2 course in teaching. My tutor Maya is amazing and my assessor Sundus is also amazing. I appreciate all that they do in... See more

Company replied

Rated 5 out of 5 stars

I will forever be grateful for the patience of all those who supported me at Britannia School of Academics. I had a few set backs which meant my level 6 took a lot longer than anticipated, howeve... See more

Company replied

Rated 5 out of 5 stars

I really enjoyed completing the Level 3 AET course. I learned new skills, strengthened my confidence, and gained valuable insight through clear guidance from my tutor and constructive feedback from my... See more

Company replied


Company details

  1. Vocational School
  2. Career and Education Provider
  3. Education Center
  4. Educational Institution
  5. Training Centre
  6. Training School

About Britannia School of Academics

Written by the company

Britannia School of Academics is a UK based training provider, focusing on delivering courses to education professionals. As educators ourselves, we found that often training providers lack the flexibility that suits most educators when it comes to undertaking courses. Either there is a schedule, a lack of self-study materials, or tutors have less knowledge about the course topics than you do.

This is where we stepped up as an online training provider of education and training courses, with completely flexible study time, great material, and knowledgeable tutor support- all at a very disruptive price point. Each year 2000+ learners choose us on their journey to upgrading their professional career, and more than 1500 corporate clients trust us for the training of their employees. Our staff has a wealth of experience in education and training. We take pride in our quality and aim to provide our learners with the best chance of further employment, through free career guidance and advice.

What we Offer

  • Mobility To Learn Whenever and Wherever
  • Online education and training courses at affordable learning schedules and prices
  • Expert Instruction
  • Flexible study, great materials & knowledgeable tutor support
  • Learner Support
  • Full tutor support through emails, VLE, discussion forums and live sessions.
  • Professional Development
  • Free career guidance & advice. Our aim is to provide our learners with the best chance of further employment.
  • No Compromise on Quality
  • Complete guarantee of the quality of our offered courses as we make no compromise on the standards set for our OfQual accredited qualifications. Explore our Categories Contact Us

    Contact info

    4.9

    Excellent

    TrustScore 5 out of 5

    472 reviews

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    1-star

    Asks customers to review

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    Replied to 50% of negative reviews

    Typically replies within 2 weeks

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    4.9

    All reviews

    (472)

    99 reviews in the last 12 months

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    Rated 5 out of 5 stars

    Great customer service especially Ayaz

    Great customer service especially Ayaz, even after 3 years they still support and respond very fast and they solve any problem I face. Thank you very much I highly recommend it.

    December 3, 2024
    Unprompted review
    Britannia School of Academics logo

    Reply from Britannia School of Academics

    Thank you for your kind words! We are thrilled to have supported you over the years and are always here to help whenever you need us.
    Regards,
    Sarah

    Rated 5 out of 5 stars

    Very good service

    Very good service, highly recommended

    December 1, 2024
    Britannia School of Academics logo

    Reply from Britannia School of Academics

    Thank you for your kind words and recommendation! It is great to know you had a great experience with our service.

    Regards,
    Sarah

    Rated 5 out of 5 stars

    CAVA course

    I just enrolled in my CAVA course
    I'm hoping it'll be an easy ride
    Ayaz has been super patient with all of my questions and really helpful. Much appreciate it

    November 28, 2024
    Unprompted review
    Britannia School of Academics logo

    Reply from Britannia School of Academics

    Thank you for your kind words! We are always here to help whenever you need us.

    Regards,
    Sarah

    Rated 5 out of 5 stars

    The communication with the support tutor (Jakub) was excellent.

    I had a very good experience with the Britannia School of Academics, especially with the support tutor, Jakub. Her feedback was clear and effective. Muhammad's (the assessor's) feedback was always encouraging, and it helped me to improve on my writing.

    November 21, 2024
    Unprompted review
    Britannia School of Academics logo

    Reply from Britannia School of Academics

    Thank you for sharing your experience! We are delighted to hear that the clear feedback and encouraging guidance helped you improve your writing. Your success means the world to us!

    Regards,
    Sarah

    Rated 5 out of 5 stars

    Clear & Supportive

    All supporting documents are clear, concise, and allow the course to be completed individually. When help is needed, the team was able to critically review essays and provide excellent guidance for improvements.

    October 7, 2024
    Unprompted review
    Britannia School of Academics logo

    Reply from Britannia School of Academics

    Thank you for your feedback. We’re pleased the course materials were clear and the team’s guidance helped you improve your essays effectively.

    Rated 5 out of 5 stars

    Thankyou Ayaz

    Ayaz was very helpful in asssisiting me with purchasing a TA course. Friendly and efficient

    September 22, 2024
    Unprompted review
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    Reply from Britannia School of Academics

    Thank you for your feedback.

    Rated 5 out of 5 stars

    I was having trouble booking one of the…

    I was having trouble booking one of the courses. Ayaz was extremely helpful over whatsapp and nothing was too much hassle. Really pleased with the communication

    September 20, 2024
    Unprompted review
    Britannia School of Academics logo

    Reply from Britannia School of Academics

    Thank you for your feedback.

    Rated 5 out of 5 stars

    Education and Training Diploma LV5

    I recently completed my Education and Training Diploma through an online study program. The process involved submitting a comprehensive portfolio of essays, which was surprisingly smooth. I received feedback on my essays and made the necessary changes as required. I also completed my teaching placement hours with a private training provider, and my observations were assessed by Britannia. This qualification now allows me to apply for Qualified Teacher Learning and Skills (QTLS) status. Given the length and intensity of the program, it's unlikely that a course of this level could be completed in under a year through more traditional educational routes. Overall, the experience was well-structured and seamless.

    Can't fault this place! It is simply amazing value for money, while you get the same qualification some colleges or universities are charging thousands for, honestly private offers the same qualification and miles better value for money and student experience.

    September 19, 2024
    Unprompted review
    Britannia School of Academics logo

    Reply from Britannia School of Academics

    Thank you for your detailed feedback. We’re thrilled your online Education and Training Diploma experience was smooth, well-structured, and allowed you to complete your QTLS eligibility. It’s great to hear that the portfolio submissions, teaching placement, and assessments were seamless and supportive. We’re delighted you found the program excellent value for money compared to traditional routes. Your kind words about our student experience mean a lot to the team at Britannia.

    Rated 5 out of 5 stars

    Excellent service

    Excellent service. Great tutor support.24/7 whatsapp support. Highly recommend

    August 30, 2024
    Unprompted review
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    Reply from Britannia School of Academics

    Thank you for taking the time to share your thoughts. We feel honoured to have you as a customer and look forward to serving you again.

    Rated 5 out of 5 stars

    Purchased a course recently

    Purchased a course recently, well priced and lots of information about which course to go for. Course looks good so far and Ayaz on WhatsApp has been helpful in getting me logged on and set up.

    August 30, 2024
    Unprompted review
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    Reply from Britannia School of Academics

    Thank you for the feedback. Reading your review was truly a highlight for our team, and it reaffirms our commitment to providing the best possible service to our customers.

    Rated 5 out of 5 stars

    Highly recommended great service

    Highly recommended great service

    August 30, 2024
    Unprompted review
    Britannia School of Academics logo

    Reply from Britannia School of Academics

    We appreciate your feedback. Customer satisfaction is our top priority, and your feedback reassures us we're on the right track.

    Rated 5 out of 5 stars

    Exceptional...

    I recently completed the Level 5 Diploma in Education and Training (L5DET) and couldn't be happier with the experience. The course was well-structured and covered a comprehensive range of topics that have greatly enhanced my teaching skills. The tutors were knowledgeable and supportive, providing valuable feedback throughout. I highly recommend this course to anyone looking to advance their career in education and training!

    August 30, 2024
    Unprompted review
    Britannia School of Academics logo

    Reply from Britannia School of Academics

    Thank you for taking the time to share your thoughts. We feel honoured to have you as a customer and look forward to serving you again.

    Rated 1 out of 5 stars

    Absolutely would not recommend anyone

    Absolutely would not recommend anyone, I joined college in October 2022. There tutors are not trained to do their jobs. For 3000 words task I was asked to write atleast 10000 words. I am in higher education and told them our observations will be bit different as we do not have behaviour issues in the class. The tutor is now asking me to make changes to official documents. How can u give feedback on extra documents and office documents. I am in HE for so long but never seen such kind of treatment of students anywhere. Imagine it was a fast track course????? Please do not waste your money and time.

    August 29, 2024
    Unprompted review
    Britannia School of Academics logo

    Reply from Britannia School of Academics

    Hi Raxia,
    Thank you for sharing your feedback. We take your concerns seriously and view them as an opportunity to improve. Regarding your task, meeting the assessment criteria is essential to successfully passing a unit, and we appreciate your understanding in this regard. The request to revisit the document was not to change an official record but to obtain the correct version from the organisation for the task requirements. Nevertheless, we will review our processes to ensure clearer communication and improve the student experience. Your input is valuable to us, and we are committed to making necessary adjustments.

    Regards,
    Sarah

    Rated 5 out of 5 stars

    Ayaz was great at sorting things out…

    Ayaz was great at sorting things out quickly and efficiently.

    October 1, 2023
    Unprompted review
    Britannia School of Academics logo

    Reply from Britannia School of Academics

    Customer satisfaction is our top priority, and your review serves as a source of motivation for us to continue striving for excellence.

    Rated 5 out of 5 stars

    Dear Britannia School of Academics…

    Dear Britannia School of Academics Team,

    I had a wonderful experience completing my DET Level 5 with Britannia School of Academics. I want to express my sincere appreciation to my tutor for his invaluable support and guidance throughout the course. I also extend my heartfelt thanks to the entire team for their efforts in establishing such a prestigious online educational hub. Your commitment to excellence has made my learning journey truly rewarding, and I am grateful for the knowledge and skills I have gained.

    Thank you for everything!

    Best regards,

    Srinivasa Reddy Chukka
    Assessor/IQA

    August 29, 2024
    Unprompted review
    Britannia School of Academics logo

    Reply from Britannia School of Academics

    Thank you for the feedback. Reading your review was truly a highlight for our team, and it reaffirms our commitment to providing the best possible service to our customers.

    Rated 5 out of 5 stars

    If you are studying via distance learning this is the place to do it

    I have taken a few courses via distance learning now and I have to say studying my Level 6 with Britannia School of Academics has definitely been my best experience so far. The tutors were really helpful throughout the whole learning journey and the feedback was really thorough which provided a lot of guidance and direction. Omer in particular went above and beyond and supported me not only through the assignments but also with future prospects and my applications for my PGCE which was my next step. I can’t thank him, Mia and the team enough. It is challenging at times to find motivation when you are completing courses online and independently and having the right support makes all the difference. I would wholeheartedly recommend studying and completing your course here. I would also like to thank everyone especially Omer for all the help, support and encouragement which was invaluable to me through this journey which I have now completed!!!

    August 24, 2024
    Unprompted review
    Britannia School of Academics logo

    Reply from Britannia School of Academics

    Thank you so much for your wonderful review! We are thrilled to hear that your experience studying the Level 6 course with Britannia School of Academics has been your best so far. It's fantastic to know that our tutors, especially Omer and Mia, provided the support and guidance that made a positive impact on your learning journey. We’re glad to hear that the feedback helped you navigate through your assignments and prepare for your next steps, including your PGCE application.

    We understand that distance learning can be challenging, and we are delighted that you felt motivated and supported throughout your course. Your kind words and wholehearted recommendation mean a lot to us.

    Rated 5 out of 5 stars

    Very helpful and organised

    The tutors here are extremely supportive and kind. I would recommend this for anybody wishing to enrol on any of their courses. They are very organised and provide you with the help and support you need. 10/10 recommend! Thank you to britannia for being of great help to me 🙏.

    August 19, 2024
    Unprompted review
    Britannia School of Academics logo

    Reply from Britannia School of Academics

    We appreciate your feedback. Customer satisfaction is our top priority, and your feedback reassures us we're on the right track.

    Rated 5 out of 5 stars

    Real people really efficient…

    Real people really efficient informative and helpful

    July 17, 2024
    Britannia School of Academics logo

    Reply from Britannia School of Academics

    Thank you for taking the time to share your thoughts. We feel honoured to have you as a customer and look forward to serving you again.

    Rated 5 out of 5 stars

    Top notch customer service.

    Such a flexible course with placement at a great price. When I reached out to the school, Taz dealt with my call. Totally understood my questions and concerns on first explanation and gave me the answers I needed straight away. Really helpful in the signing up process and getting through to the registration stage too. Excellent customer service all round.

    July 18, 2024
    Unprompted review
    Britannia School of Academics logo

    Reply from Britannia School of Academics

    We appreciate your feedback. Customer satisfaction is our top priority, and your feedback reassures us we're on the right track.

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