It is delivered by GLS. The status shows it was delivered, but I did not find it anywhere. Never delivere a packet by GLS!!! ----—------- Finally someone leave it in front of my door. But the... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It’s a great location for screw needs. Their variety is large, prices are fine. Shipping happened quickly also.
French firm, shipping to Germany took a while. Received bolts in good order though, very happy with the assortment
The screws / washers were with me within 2 working days. Goods were as described, good value. If I need more, I'll be happy to order again.
Company details
About Schrauben-Express.de
Written by the company
Schrauben-Express.de
Verkauf von Schrauben an Fachleute und Privatpersonen. 45.000 Artikel aus dem Bereich Schrauben und Befestigungen auf Lager. Schrauben-Express.de ist eine einfach zu bedienende Website, auf der Sie sowohl einzelne Schrauben als auch ganze Packungen mit 10, 30, 50, 100, 200 oder 500 Stück kaufen können, je nach Referenz. Kein Mindestbestellwert, schnelle Lieferung innerhalb Deutschlands ab 24/48 Stunden und franko ab 75€ (inkl. MwSt.).
Contact info
Allée du Champ Barilleau Z.I., 72300, Parcé sur Sarthe, France
- kundendienst@schrauben-express.de
- schrauben-express.de
4.2
Great
5K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything Perfect
April 25, 2024
Top Ware ....
April 7, 2024
Top Service.
March 16, 2024
The order has not been delivered after…
The order has not been delivered after now 7 days. Not sure why you call yourself express?!
March 9, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Danke Lieferdienst :(
Es gibt keine Probleme mit der Bestellung, sondern mit dem Zulieferer.
Ich habe leider statt bestellten 10 Schrauben nur 7 Stück erhalten.
Das kleine Plastik Päckchen war zusätzlich in n einem Papierkuvert verpackt und war sichtlich beschädigt. Danke DPD!
There are no problems with the order, but with the supplier.
Unfortunately, instead of the 10 screws I ordered, I only received 7 screws.
The small plastic package was also packed in a paper envelope and was visibly damaged. Thank you DPD!
March 1, 2024
Reply from Schrauben-Express.de
Hallo
wir bestätigen den Erhalt Ihres Kommentars.
Wir bitten Sie, sich an den Kundenservice (service.client@vis-express.fr) zu wenden.
damit Ihre Anfrage so schnell wie möglich bearbeitet werden kann.
Guten Empfang.
Screw heads were too big and I am…
Screw heads were too big and I am unable to use them.
February 23, 2024
Super service
November 19, 2023
Quick Shipment
September 30, 2023
I’ve placed an order with this company…
I’ve placed an order with this company and despite sending them 4 emails over a period of a week notifying them they have failed to despatch half of my order and not had a single reply. There is no telephone number to reach them on so all I can do is email their customer services address to which no one replies! Terrible service.
After receiving the reply below I’m confused as to why the email address you have told me to contact is different to the one on the website which tells your customers to email a screw-express email (trust Pilot don’t allow an email address to be inserted here). I’d recommend amending this on your website if this is an incorrect email.
July 24, 2023
Unprompted review
Reply from Schrauben-Express.de
Hello
Please contact our customer service department by e-mail (service.client@vis-express.fr) to find out the status of your parcel and/or order.
We cannot display this type of personal information.
On receipt of your e-mail, we will reply as soon as possible.
cdt
The VIS EXPRESS team
French firm, shipping to Germany not super fast
French firm, shipping to Germany took a while. Received bolts in good order though, very happy with the assortment
July 2, 2023
Reply from Schrauben-Express.de
Hallo
Bitte senden Sie eine E-Mail an den Kundenservice, damit wir die notwendigen Schritte für den Erhalt Ihrer Bestellung einleiten können.
Mit freundlichen Grüßen
Alles Top...Danke
March 27, 2023
Trustworthy seller
March 26, 2023
Top Service.👍
March 16, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.