Scimitar Reviews 

27
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

We have been using Scimitar for 3 years for our running club Tees and Vests- they have been so helpful from set-up to re-ordering. The tops are always excellent quality and look amazing. The customer... See more

Rated 5 out of 5 stars

We have worked with Scimitar for the past 2 years, they have provided us with branded running tops, cycle tops, flags, banners - all items that have helped us promote our new charity brand. The serv... See more

Rated 5 out of 5 stars

Scimitar have been the Official Merchandise Partner of the London Landmarks Half Marathon since 2019. The merchandise they provide for our race is super high quality, comfy and funky! They manage b... See more

Rated 1 out of 5 stars

I placed an order on August 21st - they took my money and confirmed the order by e-mail. Then nothing! No tracking, no updates, and when I rang in to chase there was nobody in the relevant department... See more

Company details

  1. Clothes and Fabric Manufacturer

Written by the company

Premium custom sportswear & promo items, whatever your sport or sector. Scimitar are a global leader in sustainable custom sportswear, branded clothing, promotional merchandise, and bespoke flags and banners. From innovative design and ethical manufacturing to e-commerce and fulfilment, we deliver tailored solutions for every client.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

27 reviews

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No recent history of asking for reviews

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4.3

All reviews

(27)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Great quality and customer service

We have been using Scimitar for 3 years for our running club Tees and Vests- they have been so helpful from set-up to re-ordering. The tops are always excellent quality and look amazing. The customer service is quick and orders are always accurate.

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service!

Excellent customer service!

The whole process was really efficient and professional, especially Ashley who managed our order. Despite various suggestions and changes in the design process we were always met with positive communications and the team delivered great options until we decided on the final result.

Delivery was spot on all the way to Iceland and the products were great!

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Above and beyond

Scimitar have gone above and beyond in producing branded materials and branded clothing for the launch of a major sports programme to a very tight deadline. All went well, slick design and production process. One pleased client.

November 7, 2025
Unprompted review
Rated 4 out of 5 stars

Scimitar Sportswear Cycling Club Jersey.

I rated Scimitar Sportswear four stars. I cannot give them five stars because the quality of the cycling kit that we purchased is not up to 5 star. Communication with Scimitar sports was excellent from start to finish. Luke Fowler followed through my inquiry all the way to sales and dispatch. Selecting the correct size was made easier because I was sent sizing samples. You as the customer have to pay the return carriage charge. The graphics on each jersey were accurately printed in the correct colours. None of the Jerseys had sewing or fabric faults. However, their Club jerseys could be manufactured with a smoother to the touch fabric. As a club, we have received jerseys of a higher fabric quality from Godfrey sports. We’ve also received high-quality jerseys from IMP sport. Nevertheless.Scimitar sport are very competitively priced compared to other club kit providers and are very popular amongst running clubs.

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

I couldn't have asked for a better experience. As it was my first time ordering Kit for my Pool of Life BCS team. I had the pleasure of coordinating with Ashley..Magic Ash Dipple, who helped me every step of the way. He was super helpful, patient, and very quick to respond to any queries.
The kit arrived exactly when he said it would, and we couldn't be happier with it. We used our own design and Ash helped tweek it slightly. The quality is great and we all cannot wait to wear it at the France Dragon boat Festival next year. So would definitely recommend Scimitar and will be back for sure. Thanks again Ash.

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service and Dedication

Exceptional Service and Dedication – Thank You, Adam!

I can’t say enough about the outstanding support we received from Adam while resolving a delayed shipment for our event. From start to finish, he went above and beyond to make sure everything arrived on time — and his persistence truly saved the day.

Adam personally took ownership of the situation, tracking down delays, coordinating customs clearance, managing transport, and even overseeing final delivery to ensure our materials reached our expo booth before the event opened. Despite several setbacks, he stayed calm, professional, and completely focused on finding solutions.

His communication was exceptional — he kept us informed every step of the way, followed through until everything was resolved, and even checked in afterward to make sure we were all set. It’s rare to find someone so committed to getting things right and caring about the outcome.

Thanks to Adam’s dedication, our event was a success. If you’re considering this company, you can trust that their team will go the extra mile to deliver — literally! Highly recommended.

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Working with Scimitar has been so easy

Working with Scimitar has been so easy! They're so responsive and always able to answer my questions.

Tom and Adam have been great to work with too. I would recommend!

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Mega customer service and product

Special thanks to Tom - from my initial email enquiry - supplying samples - to design - to order and delivery, nothing was too much trouble. Communication response time was exceptional throughout the whole process and no matter how many tweaks to the order were needed Tom went out of his way to accommodate. Mega customer service which was backed up by a top quality product - thank you.

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Oh my word

Oh my word , from start to finish , everything was completed with such professionalism .
Scimitar sports have been a massive help with with upgrading our kit.i would usually use one of the old favourites !
I must thank kieren who took the time to listen and recommend the best products.
He went above and beyond
Thank you

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Delivery was on time

Delivery was on time, and our new kit looks amazing, thank you scimitar and kieren who was an absolute pleasure to deal with, he guided us through the process

October 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great product and service

Really pleased with our running vests, really good quality and design is perfect. Good delivery time as well. Thanks Tom
Also treated myself to some leggings and definitely getting more.
Will be using again.

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

Appalling order fulfilment

I placed an order on August 21st - they took my money and confirmed the order by e-mail. Then nothing! No tracking, no updates, and when I rang in to chase there was nobody in the relevant department to answer my query! I eventually got a reply to say that they had lost my order and it would now be the end of October before they received the goods from their manufacturer! Shocking!

October 2, 2025
Unprompted review
Rated 1 out of 5 stars

I placed an order with Scimitar on…

I placed an order with Scimitar on April 14th for gear intended for the European Running Championship.
I never received the order, and the refund came far too late to find an alternative solution.

No clear tracking, no proactive updates, and no real customer support when I reached out.
This kind of experience is completely unacceptable when you're preparing for a major sporting event.

Yes, I was eventually refunded — but that doesn’t make up for the stress, disappointment, and the fact that I was left with nothing in time.

April 14, 2025
Unprompted review
Rated 1 out of 5 stars

Customer service non existent

Ordered a top after an event which I have not yet received.
Tried contacting customer service in several different ways - not heard anything back from them at all.
No top and no reply even to say that they are looking into delivery.
Very frustrating, would not order from them again

September 2, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service from Josh.

Josh at Scimitar Events was just great and outstanding, whereas I was the customer from hell! Needy, difficult, and with multiple changing requirements, Josh coped with it all delivering impeccable customer service, which was underpinned by excellent emotional intelligence. Ultimately, the product was as good as it always has been for years, but it’s the above and beyond performance that I need to highlight today. Many thanks, Josh.

August 28, 2024
Unprompted review
Rated 5 out of 5 stars

Great service and product quality

INEOS Energy Station (employee fitness & wellbeing programme) have utilised Scimitar for over five years and are very happy with the service and products which we receive from them.

From clothing to promo items, everything has been delivered timeously and to high-quality standards. Further to this, Adam Yeomans, our Scimitar account manager, is a pleasure to work alongside and is always happy to help at a moment's notice.

July 1, 2024
Unprompted review

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