I bought my Wolf King GT from scooterhut, it was okay at first but it always had a wobbly stem but I took it in for a repair because the screen was faulty and they decided to tighten the stem. I... See more
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Bought the decent one max. First ever eletric scooter well impressed now its running. Ordered it arrived in a couple of days charged the battery assambled as instructed and went to use it went for 5 s... See more
Company replied
Previously had a Mi Pro 2 good electric scooter but this one ... I'm am so happy with it :) from every single angle this one is better:) I did not expect so much more comfort in riding with this one b... See more
Company replied
Excellent service, got my new Segway ninebot max g30lp it arrived day after ordering set up on app and away you go….. been debating one of these for a while for a bit of fun, puts a smile on your face... See more
Company replied
Company details
Written by the company
Scooter Hub is a leading UK online retailer of electric scooters. We stock a huge selection of the best e scooter brands including the latest models from Xiaomi Electric Scooter and Ninebot Segway Electric Scooters. Whether you’re in the market for a kids e scooter or adult electric scooter, you’ll find the right model at Scooter Hub. As specialists in electric scooters, we also stock a vast collection of accessories including helmets, batteries, locks and other e scooter essentials. On our best-selling brands such as Ninebot Electric Scooter and Xiaomi Electric Scooter we offer 2-year warranty and a lowest UK price guarantee on all our adults and kids electric scooters. Shop our range of e scooters today with free 1-2 day UK delivery!
Contact info
United Kingdom
- hello@scooterhub.com
- scooterhub.com
Item arrived as described and was in…
Item arrived as described and was in good condition. 3 stars because it said next day delivery but took 6 days to arrive
September 16, 2022
Reply from Scooter Hub
Thank you Bryn for your review. I am sorry your order took a little longer than usual to arrive.
It was ordered on Saturday and our courier and warehouse do not operate over the weekend therefore your order would have been dispatched on Monday however you right in saying it took longer than our normal service of next working day delivery which we apologise for.
We hope you enjoy your new item.
Kind regards,
Scooter Hub
Reply from Scooter Hub
Thank you Shannon for your positive review.
Amazing product at the most competitive…
Amazing product at the most competitive price with quick delivery. I highly recommend using Scooter Hub and will definitely be a repeat customer.
September 5, 2022
Reply from Scooter Hub
Thank you Matthew, it's always great to hear when a customer is pleased with our service and we are very grateful for you recommending Scooter Hub to others.
Reply from Scooter Hub
Thank you Katrina for your kind comments and feedback and we are really pleased to hear your son is enjoying his new scooter!
Excellent service. 🤩
Scooter hub is fantastic will definitely come back to buy more products in the future.
September 2, 2022
Reply from Scooter Hub
That's fab Emma. Thank you for your positive review and great to hear you will shop with us in the future.
Reply from Scooter Hub
Hi Jacob,
We are sorry to hear this and we would be more than happy to resolve this for you by emailing us - hello@scooterhub.com
Kind regards,
Scooter Hub
I didn't expect such a fast delivery
I didn't expect such a fast delivery. So I missed the man. All I had to do was make a phone call and the scooter was delivered the next day. Excellent service. This is a Christmas gift, we won't know how good it is till then. This is the kind of experience that makes me come back.
September 2, 2022
Reply from Scooter Hub
Thank you so much for your kind feedback Margaret and we are pleased to hear the scooter arrived safely.
Good service and good pricing
September 2, 2022
Reply from Scooter Hub
Thank you very much for your positive feedback. Enjoy your new electric scooter!
Great price and arrived on time
August 28, 2022
Reply from Scooter Hub
Really good to hear Christine. Thank you for your positive review.
Fast service happy with purchase
August 26, 2022
Reply from Scooter Hub
Great to hear you are happy with our service. Enjoy your new e-scooter!
Really great service
Really great service with regular communication on status and fast delivery
August 21, 2022
Reply from Scooter Hub
Thank you very much for your positive feedback Jason.
Reply from Scooter Hub
That's great to hear! Thank you for your positive review.
great service arrived next day and…
great service arrived next day and charging lead missing from box.
but no problem they sent it that day.
August 15, 2022
Reply from Scooter Hub
Thank you Michael for your positive feedback and we are pleased we could resolve the issue for you swiftly.
Very happy with the service I received…
Very happy with the service I received from the after sales dept, couldn't fault them. Quick replies to emails and kept me fully informed. More than happy to recommend Scooter Hub.
August 15, 2022
Unprompted review
Reply from Scooter Hub
Thank you Ian for your very positive review.
Wrongly advertised
Brought a scooter cover. Supposedly fits on the handle bar in pictures. When arrived no clear instructions how to roll it so it does. No way it fits on handle Bars.
August 13, 2022
Reply from Scooter Hub
I am sorry Conor to hear this. If you could email hello@scooterhub.com we should be able to help further.
Excellent quick service great value for…
Excellent quick service great value for money
August 13, 2022
Reply from Scooter Hub
Many thanks Michelle for your review. We are really pleased to hear you are happy with the service we offered.
Excellent
Excellent! Easy transaction. Speedy delivery. Great scooter. Straight forward to use. Was a bit concerned it may be a bit too fast / complex for our year old however she’s picked it up no problem. The chunky tyres and sturdy frame makes it feel very stable compared to a standard push along scooter. Highly recommend.
August 11, 2022
Reply from Scooter Hub
This is really great to hear. Enjoy your new scooter!
Great product with non fuss ordering &…
Great product with non fuss ordering & speedy delivery
August 11, 2022
Reply from Scooter Hub
Thank you Louise for your kind and positive feedback!
I ordered it supposed to be come in two…
I ordered it supposed to be come in two days but it come in three days but it’s really nice and good
August 11, 2022
Reply from Scooter Hub
Unfortunately due to unforeseen circumstances, the warehouse and courier teams have been short staff due to Covid. I can see your order has now been safely delivered.
We apologise for any inconvenience and slight delay caused.
Item was delayed by scooter hub and…
Item was delayed by scooter hub and they didn’t tell me of the delay
I cancelled my order and reclaimed the money through PayPal. No scooter was delivered to me by them so their information is incorrect.
To add to this my refund that was promised was cancelled by scooter hub, they didn’t return my email. I opened another case and finally got my money back some 18 days later. Poor show, wouldn’t use them again!
August 11, 2022
Reply from Scooter Hub
Unfortunately due to unforeseen circumstances, the warehouse and courier teams have been short staff due to Covid. I can see your order has now been safely delivered.
We apologise for any inconvenience and slight delay caused.
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