The Consequences of Poor Customer Service: When Ignoring Loyal Customers Backfires
The company ignored me for years, despite my repeated attempts to contact them via email and social media. After all this time, they finally decided to grace me with a response, no longer screening the messages I could clearly see were being read each time I wrote. The feedback they provided was the most unprofessional, condescending communication I’ve ever received. If this is how you choose to treat your customers because you think you’re so exceptional, rest assured there are plenty of other companies that will gladly take my business. No more purchases from this place.








