What an incredible team. Each member guided me through all the selling process, arranging photo valuation, doorstep collection, updated me with messages and helpful emails, and advised me when the mon... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Scotch Whisky Auctions is one of the biggest online whisky auction sites in the world. We run a live auction once a month, you can find our auction dates on our main website. We have a huge array of bottles rare, collectable, unique and highly sought after. Our staff have an extensive knowledge of all things whisky-related. We provide a helpful and friendly customer service. You can use the Scotch Whisky Auctions website to see what we have sold previous bottles for. Other Services: Home Collections 0% commission for sellers Free E.U. & U.K. Courier Collections for sellers Any other questions don't hesitate to call our office or drop us a message.

Contact info
Unit C 139 Lancefield Street, GLASGOW, G3 8HZ, United Kingdom
- 01412432585
- mail@scotchwhiskyauctions.com
- scotchwhiskyauctions.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Zero communication
Complete lack of communication.
Have emailed half a dozen times over the last week or 2.
Perhaps if I dispute the charge for winning lots, they'll start being more responsive
Great communication from the staff and…
Great communication from the staff and they either met or exceeded expectations.
Excellent service and most helpful in…
Excellent service and most helpful in replying to Queries about Auction lots prior auction closure. Honest and reliable
Unlike Whisky Auctioneer
who are Liars ( and I can prove it ) In short they only care about " Making Money " and not a Jot for their customers
The customer service was exceptional
The customer service was exceptional, as they kept me updated throughout the entire process.
All good
Overall, the process of selling went well. A minor communication issue where my bank details were misplaced and as a result I had to follow up regarding payment. Everything resolved quickly.
The collection process was very smooth
The collection process was very smooth. However many of my reserve figures on my 7 bottles were ignored.
very good and fast
very good and fast . very happy deal with them. thay sold my whsky. very fast payment,
Heavily inflated delivery price from UPS
I thought everything was payed !!
But than I received a mail from UPS.
Before delivery I had to pay 104 euro !!
How expensive is that !!
Great service
Excellent customer service
Excellent customer service. Good advice and a well managed service.
Seamless buying and speedy delivery
Great experience !
Whisky did not arrive.
The website appeared to automatically increase bids on a number of items I was interested in. After an intervention email message this stopped thankfully and I successfully won two bottles. After paying for the bottles and postage the carrier (UPS) advised of delivery but I did not receive them. The proof of delivery stated the name of an unknown recipient. So, having spent a total of nearly £150 with SWA I have not received my bottles of whisky. I am very disappointed and cannot recommend SWA nor their courier services UPS.
Great and reliable company,the shipping…
Great and reliable company,the shipping is always fast,packing that would survive being dropped from the plane. Thank you
Shipping fee to Australia was 120
Shipping fee to Australia was 120. Whisky auction is 55 for the same.
Trusted auction house
Have used them for many years. They have reasonable prices, unlike their greedy competitors. Always helpful and responsive on email.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
