My purchase was a treat for a friend. She was absolutely delighted. She loved the packaging and the beautiful Scottish products. It was delivered exactly as specified on her birthday. Thanks a mil... See more
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Hats off to Scottish Hampers. We sent an item to Edinburgh, to a relative who is struggling , but got the address slightly wrong and it was delivered to the wrong home. Although it was our error, Gr... See more
Company replied
Spent almost £48 on a create your own biscuit hamper. Arrived in a nondescript cardboard box which, when opened, revealed a basic red cardboard tray with fake papery straw. Apparently this constitutes... See more
Company replied
Lovely products to choose from, I made my own box up. Delivery was on time, and feedback from the recipient positive.
Company details
Written by the company
Scottish Hamper for exquisite high-end Scottish hampers filled with artisan products. Perfect for birthdays, thank you gifts, and special occasions.
Contact info
W12 Willow House, FK3 8LL, Grangemouth, United Kingdom
- 01786 357006
- gift@scottish-hampers.com
- scottish-hampers.com
4.3
Excellent
23 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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See how their reviews and ratings are sourced, scored, and moderated.
Zero Customer Service
No email confirmation of order. Emailed twice with no response. Tried phoning several times with no one answering and no voice messaging opportunity. Credit card has been charged, but there is no way to know whether my order has actually been shipped -- and no response to inquiries. Should have read reviews prior to ordering!
December 11, 2023
Unprompted review
Wrong delivery date & missing items
Asked specifically for delivery on 10th of October, was delivered about two weeks early. Item was missing which was refunded after email, another item replaced with an unsuitable replacement. Scant apology received, will not use again
September 28, 2023
Unprompted review
Did not deliver when promised
Did not deliver when promised
Eventually after many tries got to speak to someone all apologies and another promise to send out replacement and let me know
Again no contact and despite at least 12 phone calls and a few emails still no response
September 27, 2023
Unprompted review
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