Scottish Bullion Reviews 

386
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 161 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and welcoming staff members who consistently provide exceptionally helpful, friendly, and efficient assistance during all appointments and transactions. Reviewers also highlight receiving very fair pricing for their items alongside remarkably quick payment transfers directly into their bank accounts within a few days. However, some people mentioned minor procedural details to be aware of, such as having to email bank details instead of providing them in person or encountering a slightly sluggish administrative process. Despite these occasional observations about specific steps, consumers remain extremely satisfied with the overall service quality and professional business approach.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as knowledgeable,... See more

Service

Users describe positive interactions with service, highlighting a seamless, professional, and rapid... See more

Payment

Consumers find payment to be efficient, noting that funds frequently arrive within a few days or even within... See more

User experience

People report positive experiences with user_experience, highlighting a smooth, professional, and... See more

Price

Customers consistently note positive experiences with price, highlighting that offers are fair, competitive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy phoned yesterday about silver coins. Staff very clear pricing. Came to Edinburgh today all done. Was nearly twice as much as what jeweller was offering. Excellent service Immaculate p... See more

Company replied

Rated 5 out of 5 stars

This time, yet again, we were very efficiently helped by Morgan. In the past we have been assisted by Sandra in a very professional manner too. Everything ran very smoothly; from the call we m... See more

Company replied

Rated 5 out of 5 stars

I've been here several times selling a single coin or some silver ones. From booking an appointment to the sale itself is always a pleasure. Despite being the least of their customers ( I'm sure :... See more

Company replied

Rated 5 out of 5 stars

Arrived at there Offices and were welcomed in by Craig. The whole process was dealt with sincerity and clarity. We left happy knowing the transaction was fair and honest. The money was transferred int... See more

Company replied


Company details

  1. Gold and Silver Trading Company
  2. Coin Dealer
  3. Gold Dealer
  4. Investment Company
  5. Investment Service

Written by the company

We buy and sell investment grade gold bullion coins and bars at a competitive price. You can store your gold within our Safe Deposit Box facility in the centre of Glasgow or Edinburgh. Scottish Bullion is a premium gold buying and selling service that offers unrivalled expertise in the precious metals arena. Scottish Bullion Bullion buys and sells gold, silver, platinum and palladium for customers in Glasgow and Edinburgh. Scottish Bullion operates out of the same office as The Vaults Group. The Vaults Group is Europe's largest independent Safe Deposit Box company with branches in Glasgow, Edinburgh Newcastle, Liverpool, Nottingham, Oldham, Bristol, Southampton,Reading, Belfast, Dublin, Blanchardstown, Cork, Barcelona and Madrid. Our Safe Deposit Boxes lie outside the banking system, and it is possible to buy and sell gold and silver bullion at highly competitive prices at any of our locations. Safe Deposit Boxes can be rented from £215 per year, with discounts available for long-term rentals.


Contact info

4.9

Excellent

TrustScore 5 out of 5

386 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(386)

157 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent experience from start to finish

Process from booking to buying very straightforward. Staff very professional and helpful. Explaining or giving helpful information where needed. Would highly recommend to anyone new or experienced in purchasing gold and silver bullion. Excellent experience overall

March 4, 2026
Scottish Bullion logo

Reply from Scottish Bullion

Dear Maureen,

Thank you for your kind review! We’re delighted to hear that you found the process from booking to purchasing straightforward and that our team was professional and helpful throughout. Providing clear information and making the experience smooth for both new and experienced bullion buyers is very important to us.

We truly appreciate your recommendation and look forward to assisting you again in the future. Thank you for choosing us!

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 5 out of 5 stars

Very competitive. Will use again

Great doing business with this local company. Sandra is very professional and very nice. Was given a fair price and the money was transferred to my account that day. Will definitely use again.

March 6, 2026
Scottish Bullion logo

Reply from Scottish Bullion

Dear Fiona,
Thank you for taking the time to share your eperience with us, we are glad to hear everything went smoothly. We hope to see you again!
Kind Regards,
Morgan Paterson

Rated 5 out of 5 stars

A smooth and stress free experience…

A smooth and stress free experience provided by professional staff. Everything was explained clearly and the whole transaction proceeded easily.

March 5, 2026
Scottish Bullion logo

Reply from Scottish Bullion

Dear Ms H,
Thank you for leaving us this kind review. We will be sure to pass this on to our team in Southampton!
Kind Regards,
Morgan Paterson

Rated 5 out of 5 stars

As this was my first time sailing gold…

As this was my first time sailing gold this place was amazing. The staff are so good and helpful and a bit of experience. Recommend this place to anybody this business is so helpful people. Good advice and definitely will be back again.

March 5, 2026
Scottish Bullion logo

Reply from Scottish Bullion

Dear Mr Kennedy,
Thank you for your recent transaction with us and for sharing your experience. We are happy to hear the staff where knowledgeable and look forward to welcoming you back again.
Kind Regards,
Morgan Paterson

Rated 5 out of 5 stars

Very helpful

March 5, 2026
Scottish Bullion logo

Reply from Scottish Bullion

Thank you for taking the time to leave us a review. We appreciate your business and hope we can be of further assistance in the future!
Kind Regards,
Morgan Paterson

Rated 5 out of 5 stars

Excellent service very efficient

Excellent service very efficient.
From telephone to meeting your staff were excellent.
Lastly your payment took less than 24 hours.

March 4, 2026
Scottish Bullion logo

Reply from Scottish Bullion

Dear Eric,
Thank you for transacting with us. We pride ourselves on our efficient service! We hope to welcome you again.
Kind Regards,
Morgan Paterson

Rated 5 out of 5 stars

Appointment on the Monday Payment On The Tuesday

Appointment on the Monday, Payment on the Tuesday! Big thanks to Kinga at the Edinburgh branch who made the process as smooth as possible!

March 3, 2026
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Reply from Scottish Bullion

Dear Craig,
Many thanks for leaving us such a glowing review. I will be sure to pass the message on to Kinga in our Edinburgh branch.
We hope to welcome you again!
Kind Regards,
Morgan Paterson

Rated 5 out of 5 stars

Happy customer

Friendly and very lnformative

February 24, 2026
Scottish Bullion logo

Reply from Scottish Bullion

Thank you for taking the time to leave us a review,
I am glad you are happy with the service you received.
Kind Regards,
Sandra
Scottish Bullion

Rated 5 out of 5 stars

My experience was fast

My experience was fast, efficient and professional. I am happy with this service.

February 23, 2026
Scottish Bullion logo

Reply from Scottish Bullion

Dear Kenneth,

Thank you for the 5 star review.

We appreciate your feedback and hope to see you again soon.

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 5 out of 5 stars

Very good service

Very good service . An easy transaction. Payment was in my bank account the next day. Thanks.

February 23, 2026
Scottish Bullion logo

Reply from Scottish Bullion

Dear Edward,

Thank you for the 5 star review.

We appreciate your feedback and hope to see you again soon.

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 5 out of 5 stars

Fast efficient service

Easy to contact and prompt response

February 23, 2026
Scottish Bullion logo

Reply from Scottish Bullion

Dear John,

Thank you for the 5 star review.

We appreciate your feedback and hope to see you again soon.

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 5 out of 5 stars

They are very efficient

When I phoned the office in Edinburgh, a lady who answered my call was a bit unfriendly and got the impression that she did not want to talk to customers. Then, I spoke to another staff member, Craig when I phoned them again. He was very professional and I felt I chose a very good company to sell gold. Dylan in the Account Department was very efficient too, as I received the payment earlier than I thought.

February 19, 2026
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Reply from Scottish Bullion

Dear Rie,
We appriciate you taking the time to leave us an honest review of your experience. We are sorry to hear that your initial call was not up to our usual standard of service. We are very glad that Craig was able too reasssure you of our company. We hope you chose us again in the future.
Kind Regards,
Morgan Paterson

Rated 5 out of 5 stars

Highly recommended

Seamless service from Craig at the Edinburgh office and Dylan in accounts. Great customer service all round. Highly recommend.

February 20, 2026
Scottish Bullion logo

Reply from Scottish Bullion

Dear Miss Toland,
Thank you for taking the time to leave us a review. We are delighted to hear that you received a seamless service from our team! We will be sure to pass this on to both. We hope to welcome you again in the future.
Kind Regards,
Morgan Paterson

Rated 5 out of 5 stars

Enjoyed my visit to your office in…

Enjoyed my visit to your office in Edinburgh. Transaction was simple and was happy with the speed of receiving the cash. Also your staff member was most helpful and pleasant.

February 17, 2026
Scottish Bullion logo

Reply from Scottish Bullion

Thank you for your lovely feedback! We are pleased you found the transaction straightforward and were happy with the speed of payment. We will be sure to pass your kind comments on to our team in Edinburgh!
Kind Regards,
Morgan Paterson

Rated 5 out of 5 stars

Very professional

Very professional, discreet, quick and easy to deal with

February 19, 2026
Scottish Bullion logo

Reply from Scottish Bullion

Thank you for the 5 star review.

We appreciate your feedback and hope to see you again soon.

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 5 out of 5 stars

Great service and very understanding of…

Great service and very understanding of our circumstances

February 17, 2026
Scottish Bullion logo

Reply from Scottish Bullion

Dear Fiona,

Many thanks for taking the time to leave us a review. We look forward to welcoming you again.

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 5 out of 5 stars

Professional and Helpful

Friendly, explained everything about the process. Very prompt settlement.

February 17, 2026
Scottish Bullion logo

Reply from Scottish Bullion

Many thanks for your review.
We pride ourselves in our efficient service. We are delighted to hear you where satisfied.
Kind Regards,
Morgan Paterson

Rated 5 out of 5 stars

Easy to use

Easy to use , friendly and understanding staff

February 16, 2026
Scottish Bullion logo

Reply from Scottish Bullion

Many thanks for taking the time to leave us a review. We look forward to welcoming you again.

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 5 out of 5 stars

Easy transaction

Easy transaction, very helpful.

February 16, 2026
Scottish Bullion logo

Reply from Scottish Bullion

Dear Scott,

Many thanks for taking the time to leave us a review. We look forward to welcoming you again.

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

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