Scottish Bullion Reviews 

388
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 158 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, knowledgeable, and professional during their office visits. Reviewers often mention that appointments are managed efficiently, making everyone feel welcome and well-cared for from the very beginning. Consumer feedback highlights that transactions are handled smoothly, with clear and transparent explanations provided at every single step. People also appreciate the highly competitive pricing offered for their items and consistently note that funds arrive much faster than initially expected. Visitors frequently express their readiness to return for future business and strongly recommend these services to others looking for reliable assistance.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and knowledgeable during every interaction.... See more

Service

People report high satisfaction with the service, praising the professional and streamlined process.... See more

Payment

Users describe positive interactions with payment, noting rapid and efficient transactions. Consumers... See more

User experience

Customers had positive experiences with user experience, consistently describing the process as smooth and... See more

Price

Customers consistently note positive experiences with price, highlighting that offers are frequently the best... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy phoned yesterday about silver coins. Staff very clear pricing. Came to Edinburgh today all done. Was nearly twice as much as what jeweller was offering. Excellent service Immaculate p... See more

Company replied

Rated 5 out of 5 stars

This time, yet again, we were very efficiently helped by Morgan. In the past we have been assisted by Sandra in a very professional manner too. Everything ran very smoothly; from the call we m... See more

Company replied

Rated 5 out of 5 stars

I've been here several times selling a single coin or some silver ones. From booking an appointment to the sale itself is always a pleasure. Despite being the least of their customers ( I'm sure :... See more

Company replied

Rated 5 out of 5 stars

Arrived at there Offices and were welcomed in by Craig. The whole process was dealt with sincerity and clarity. We left happy knowing the transaction was fair and honest. The money was transferred int... See more

Company replied


Company details

  1. Gold and Silver Trading Company
  2. Coin Dealer
  3. Gold Dealer
  4. Investment Company
  5. Investment Service

Written by the company

We buy and sell investment grade gold bullion coins and bars at a competitive price. You can store your gold within our Safe Deposit Box facility in the centre of Glasgow or Edinburgh. Scottish Bullion is a premium gold buying and selling service that offers unrivalled expertise in the precious metals arena. Scottish Bullion Bullion buys and sells gold, silver, platinum and palladium for customers in Glasgow and Edinburgh. Scottish Bullion operates out of the same office as The Vaults Group. The Vaults Group is Europe's largest independent Safe Deposit Box company with branches in Glasgow, Edinburgh Newcastle, Liverpool, Nottingham, Oldham, Bristol, Southampton,Reading, Belfast, Dublin, Blanchardstown, Cork, Barcelona and Madrid. Our Safe Deposit Boxes lie outside the banking system, and it is possible to buy and sell gold and silver bullion at highly competitive prices at any of our locations. Safe Deposit Boxes can be rented from £215 per year, with discounts available for long-term rentals.


Contact info

4.9

Excellent

TrustScore 5 out of 5

388 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(388)

159 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Totally excellent service

Totally excellent service. I've used them twice now to sell gold to, and both times I have been very happy with the price offered. Very professional and personable folks. I would totally recommend them.

July 16, 2025
Scottish Bullion logo

Reply from Scottish Bullion

Good Morning,
Many thanks for taking the time to leave us a review, your feedback is much appreciated, I am glad you were happy with the service you received.
We look forward to welcoming you again.
Kind Regards,
Sandra Kilculen
Head of Trading UK

Rated 5 out of 5 stars

Very efficient service

Very efficient service. Staff very professional.

August 11, 2025
Scottish Bullion logo

Reply from Scottish Bullion

Dear Frances,
Many thanks for taking the time to leave us a review, it was lovely to meet you. I am delighted you were happy with the service you received in our Glasgow branch.
Kind Regards,
Sandra

Rated 5 out of 5 stars

Nice easy transaction I got a coin sent…

Nice easy transaction I got a coin sent up from England arrived in a few days 👌🏼

August 6, 2025
Scottish Bullion logo

Reply from Scottish Bullion

Good Morning Stuart,
Many thanks for taking the time to leave us a review, I am glad to hear you are happy with the coin you received and the service provided.
Kind Regards,
Sandra

Rated 5 out of 5 stars

Exceptional service

I was warmly welcomed and the service provided was professional and prompt. I found the staff to be very helpful

August 8, 2025
Scottish Bullion logo

Reply from Scottish Bullion

Many thanks for taking the time to leave us a review, much appreciated.
Kind Regards,
Sandra

Rated 5 out of 5 stars

Very helpful and friendly staff

Very helpful and friendly staff! Craig answered all my questions and also shared his knowledge about buying gold! Would highly recommend.

August 7, 2025
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Reply from Scottish Bullion

Good Morning Robert,
Many thanks for taking the time to leave us a review,
It's great to hear you were happy with the service Craig provided.
We look forward to welcoming you again.

Kind Regards,
Sandra

Rated 5 out of 5 stars

Quick and straight forward process in a…

Quick and straight forward process in a secure environment.

August 6, 2025
Scottish Bullion logo

Reply from Scottish Bullion

Dear Madoc,
Many thanks for taking the time to leave us a review, I am delighted you were happy with the service you received.
Kind Regards,
Sandra Kilcullen

Rated 5 out of 5 stars

i bought gold brittania in january from…

i bought gold brittania in january from scottish bullion and sold them today accruing ths sum of £126 profit on each one. a huge thank you to the staff morgan and joanna, who rightfully informed me that banks would take 6 years to give me that kind of interest and not 6 months, i would thoroushly recommend scottish bullion for interest.

July 24, 2025
Unprompted review
Scottish Bullion logo

Reply from Scottish Bullion

Dear Mr Low,
Thank you for taking the time to leave us this review. Myself and Joanna are very happy to have met with you. We appriciate your custom and look forward to seeing you again soon!
Kind Regards,
Morgan Paterson

Rated 5 out of 5 stars

Great service

July 21, 2025
Scottish Bullion logo

Reply from Scottish Bullion

Dear Paul,
We appreciate you taking the time to leave us a review, I am delighted you were happy with the service you received. We hope to see you again soon.
Kind Regards,
Joanna MacDonald

Rated 5 out of 5 stars

Staff where very helpful

Staff where very helpful, everything went smoothly!

July 16, 2025
Scottish Bullion logo

Reply from Scottish Bullion

Good Morning Richard,
Thank you for taking the time to leave us a review,
I am delighted to hear you were happy with the service you received in our Edinburgh branch.
Kind Regards,
Sandra

Rated 5 out of 5 stars

Quick and easy to arrange

Quick and easy to arrange

July 14, 2025
Scottish Bullion logo

Reply from Scottish Bullion

Dear Annmarie,
Many thanks for taking the time to leave us a review, it was lovely to meet you. I am happy you were satisfied with the service you received.
Kind Regards,
Sandra Kilcullen

Rated 5 out of 5 stars

Professional

Professional, friendly and a great service.

July 15, 2025
Scottish Bullion logo

Reply from Scottish Bullion

Good Morning Ashraf,
Many thanks for taking the time to leave us a review, I am happy you were satisfied for the service you received from Craig.
Kind Regards,
Sandra Kilcullen

Rated 5 out of 5 stars

Felt like home

Friendly hardworking relatable professionals..!

July 3, 2025
Scottish Bullion logo

Reply from Scottish Bullion

Dear Darrl,
We appreciate you taking the time to leave us a review, I am delighted you were happy with the service you received. We hope to see you again soon.
Kind Regards,
Joanna MacDonald

Rated 5 out of 5 stars

Great service from Craig and the team…

Great service from Craig and the team in Edinburgh. Quick, efficient and professional.

June 18, 2025
Scottish Bullion logo

Reply from Scottish Bullion

Many thanks for taking the time to leave us a review, I am delighted you were happy with the service you received by Craig. We look forward to welcoming you again.
Kind Regards,
Joanna MacDonald

Rated 5 out of 5 stars

Lovely people

Lovely people, explained everything well. Great security and beautiful coin

May 21, 2025
Scottish Bullion logo

Reply from Scottish Bullion

Dear Ankita,
We appriciate you taking the time to leave us a review, we pride ourselves in our high security and exceptional staff! We hope to see you again soon.
Kind Regards,
Morgan

Rated 5 out of 5 stars

Happy Customer…

Great service very professional bought some gold few years back from Sandra at Scottish bullion decided to sell this week as was in good profit, called Sandra late in the day for appointment she managed to fit me in the same day with the market's fluctuating up and down this was great and we completed the sale vary happy would highly recommend Scottish bullion

May 15, 2025
Scottish Bullion logo

Reply from Scottish Bullion

Good Morning George,
Many thanks for taking the time to leave us a review, much apreciated.
I am glad you have been happy with the service you have received.
Kind Regards,
Sandra

Rated 5 out of 5 stars

Very easy and staff extremely friendly…

Very easy and staff extremely friendly and helpful.

May 14, 2025
Scottish Bullion logo

Reply from Scottish Bullion

Dear Scott,
Many thanks for taking the time to leave us a review, I am delighted you were happy with the service you received. we look forward to welcoming you again soon.

Kind Regards,
Sandra Kilcullen

Rated 5 out of 5 stars

Easy to get to and efficient service.

Easy to get to and efficient service.
Helpful people but didn’t know they existed!
Edinburgh office a little disconcerting at first sight - temporary sign looked like it might have been just put up for me that morning outside a basement flat.

April 29, 2025
Scottish Bullion logo

Reply from Scottish Bullion

Dear Simon,

Many thanks for taking the time to leave us your feedback, I am glad you were satisfied with the service you received, due to the nature of our business all of our locations throughout the UK, Ireland and Spain are discreet for our customers safety.
We look forward to welcoming you again soon.

Kind Regards,
Sandra Kilcullen

Rated 4 out of 5 stars
Scottish Bullion logo

Reply from Scottish Bullion

Dear Ronald,
Many thanks for taking the time to leave us a review, I am delighted you were happy with the service you received. We look forward to welcoming you again.
Kind Regards,
Joanna MacDonald

Rated 5 out of 5 stars

It was great working with Craig at…

It was great working with Craig at Scottish Bullion

The service was quick and very polite, I would 100% recommend Scottish Bullion to anybody planning on selling their gold or silver

April 29, 2025
Scottish Bullion logo

Reply from Scottish Bullion

Dear Mohammad,
Many thanks for taking the time to leave us a review, I am delighted you were happy with the service you received. We look forward to welcoming you again.
Kind Regards,
Joanna MacDonald

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