Scotts Country Ltd Reviews 9

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Woodworker

Written by the company

Based in the heart of Wiltshire, we are here to offer our handmade timber products and services to you, our customers. We are a family run business specialising in timber products for your home, your garden, your pets and even your little ones. On this website, we have included all our popular items, such as garden planters, garden furniture and our rustic woodwork ideas. On our products page you can purchase our items, but please note that we make to order, so there may well be a short lead time whilst we make your items for you. Something we are good at is working with our customers, who come to us with their own ideas and allowing us to make them a reality. We are very fortunate in the fact that our work has led us to create some lasting working friendships with schools, charities, conservation teams, allotment societies, housing associations and local businesses.


Contact info

3.9

Great

TrustScore 4 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Disappointed

Some items were great but the scales don't balance and one was damaged. Whilst we are aware the scales were not precision scales we did expect them to vaguely balance. We got round this by putting some additional screws onto one side to achieve an approximate balance. The large scale was damaged and the company have offered to replace this we are waiting for this to arrive.

August 21, 2024
Scotts Country Ltd logo

Reply from Scotts Country Ltd

As stated in the email we sent to you this morning, it clearly states on both of the listings for the large and wall scales,

ALSO PLEASE NOTE THIS IS NOT A CALIBRATED/PRECISION SET OF SCALES.

We have also offered to replace the part that was damaged in transit.

Rated 5 out of 5 stars

Very happy with product

Very happy with product, would have been nice to have had an email to say order was being processed as had no correspondence only when item had been despatched.

May 15, 2024
Rated 5 out of 5 stars

Childcare setting

Childcare setting

Have bought loads from them every piece has been well made and looks great very happy ⭐️⭐️⭐️⭐️⭐️

May 9, 2024
Unprompted review
Rated 3 out of 5 stars

Aren't wheels supposed to be round?

Plywood 'wheels' arrived as expected but, out of the 10, only 4 could really be described as round! Had to put them on a lathe to remove high and low spots. Don't know how they were cut out, but a tame beaver could probably have done a better job! OK once turned true.

February 4, 2024
Rated 5 out of 5 stars

Very satisfied with my order

Very satisfied with my order. Despite my purchases being made to order they arrived faster than I expected. They are sturdy and practical and an immediate hit with my 3 grandchildren, 10, 8 and 4.
Great UK made products.

June 27, 2023
Rated 5 out of 5 stars

Excellent

So pleased with our items! The kids love them. Customer Service was top notch. Very highly recommend

May 31, 2023
Rated 5 out of 5 stars

Well made outdoor play equipment

Being a childcare setting, well made and robust equipment is a must. Having ordered gutter stands, hurdles, balance beam and the steering wheel bench we couldn’t be happier. The children have loved all the items this week keeping them entertained for hours.
Now to add the wall scales and drum to our collection.

May 30, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look