Scouse Bird Shop Reviews 393

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their quality and effectiveness, especially items like diaries, diffusers, and cleaning products. Many consumers appreciate the excellent service, noting the ease of ordering, quick communication, and fast, well-packaged delivery. People frequently mention the pleasant fragrances of various items and the overall positive shopping experience. However, some customers mentioned issues with product substitution, receiving different scents than desired, or products arriving with minor damage like leaking sprays. A few people also noted that they received emails asking for feedback on orders that hadn't yet been dispatched.

What people talk about most

Product

Users describe positive interactions with products, consistently praising their quality and effectiveness.... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the speed of... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality of... See more

Service

Reviewers highlight positive aspects of service, consistently praising its speed, efficiency, and... See more

Order

Clients share positive opinions on order. Many customers praise the easy and simple ordering process, often... See more

Based on these reviews

Rated 5 out of 5 stars

So happy with my purchase.My home smells divine with my new Roomoi reed diffuser in the celestial gardenia fragrance.Its comes in a lovely bottle and would make an ideal gift for some special.Will def... See more

Rated 5 out of 5 stars

Ordered previously. Always been happy with products whether it be diaries, Spanish cleaning products, wax melts, mystery box etc. this order was diary and hoover discs. Love the smell of the hoover d... See more

Rated 5 out of 5 stars

Ordering from Scouse Bird Shop is so easy and navigating the website is simple our Steph is a proper Boss Queen free delivery and at the door so quick My house smells delicious and the washing smel... See more

Rated 5 out of 5 stars

I ordered some personalised diaries recently and I hadn't quite filled out the right info ....but Steph was quickly onto me to make my order was correct and enquired what personalisation I required. S... See more


Company details

  1. Gift Shop
  2. Cleaning Products Supplier
  3. Greeting Card Shop
  4. Stationery Store

Written by the company

Welcome to Scouse Bird Shop – your one-stop destination for funny, sweary, and totally unique gifts with a massive dose of Scouse attitude! We’re a female-owned, Liverpool-based small business that specialises in Scouse gifts, Spanish cleaning products, political mugs, offensive cards, and all the boss stationery your heart desires. We’re known for our iconic Scouse Bird Diary, hilarious anti-Tory gifts, and rude mugs that speak your truth – even when you’re too knackered to. Whether you’re shopping for yourself, a mate, your ma, or a proper gobshite, we’ve got something to make them laugh (or cry in the best way). From wax melts and hoover discs that’ll make your gaff smell amazing, to personalised mugs, sweary notebooks, and Liverpool-themed prints, we do gifts differently – bold, boss, and unapologetic. Proud to support political freedom of speech, Scouse culture, and spreading joy with a bit of sarcasm, we also offer free delivery on 4+ items – even on bulky stuff like Spanish cleaning bundles! Our customers love us for our fast shipping, gorgeous packaging, and top-tier customer service that actually gives a sh*t. We don’t do boring, and we definitely don’t do corporate. Everything we stock is hand-picked (or hand-designed!) with love, humour and proper personality. Whether you're after a cheeky birthday card, a mug that says what you're thinking, or the best Spanish cleaning products in the UK, you’re in the right place. We’re not just a gift shop – we’re a full-blown lifestyle, la. 🛍️💁‍♀️ Every order means the world to us – thank you for supporting independent, female-led business with a big gob and even bigger heart. 💕


Contact info

4.9

Excellent

TrustScore 5 out of 5

393 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fantastic service

Amazing products that smell fabulous. Super clear communication and very fast delivery. Already placed another order. Would 💯 recommend.

March 31, 2026
Rated 5 out of 5 stars

The service was so quick!

The service was so quick!!
I bought the shampoo and conditioner bars with the storage tubs for them. They smell amazing and my hair feels fab! Defo will be buying them again Thanks scousebird.com 😍😍

March 26, 2026
Rated 5 out of 5 stars

Excellent products

Bought one of the cleaning bundles and I love each product! They do the job and smell divine. Excellent value for money and great communication from Scouse Bird.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

My fab purchases…

I purchased the peppermint shampoo bar and conditioner and wooden boxes. They are good so far. I also bought the set of 10 reed diffusers not tried them yet but fab way to give you the chance to try before you buy. And I got Ambar Zen Air & Fabric Spray – Amber & Cedar it's amazing. Love it will be ordering it again. Plus I get a diary every year for myself and my future daughter-in-law we both love all it's fab features.

March 31, 2026
Rated 1 out of 5 stars

I was sent the completely wrong item

I was sent the completely wrong item ! And no one replying back to me if I wanted avesi I would if gone too savers !!.rather than inform me that it was not in stock or offer a refund just sent a random product out no good

March 27, 2026
Rated 5 out of 5 stars

Great site!!

So easy to order. Processed really quickly and kept up to date with delivery (which was really quick).
I ordered 2 charms and they are great even coming with bolt ring and a lobster clasp. Highly recommended and would order again.

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

What a fantastic company .Some of the…

What a fantastic company .Some of the products were not in stock that I ordered and instead of a quick email the company rang me to give options .I opted to wait for said products to be back in stock .I received them earlier than originally thought so they must have sent my order immediately as soon as restocked.They also sent me a stunning journal as a freebie.I first brought off them from a market stall many years ago and now look at them ,very well deserved .I wish I could give a extra 5 stars for customer service.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

whats not to love?

I’ve followed Scousebird for years. Shopped here for a few. Nothings ever been a disappointment. The products are epic, the service exceptional, postage free and eco packaging and it’s shopping small and local.

March 2, 2026
Rated 5 out of 5 stars

Ordered previously great service

Ordered previously. Always been happy with products whether it be diaries, Spanish cleaning products, wax melts, mystery box etc. this order was diary and hoover discs. Love the smell of the hoover discs, have ordered diaries previously this year, I ordered very late, but worth the wait. Great service from ordering to quick delivery Would recommend.

February 23, 2026

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