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Rated 5 out of 5 stars

Product was easy to select on website and the delivery was received in good condition. Very helpful delivery driver used a demountable forklift to make the delivery into the site placing the pallet w... See more

Company replied

Rated 5 out of 5 stars

Ordered Monday, delivered Wednesday. Helpful truck driver and happy to get the Moffat FLT out. Freshly made, no lumps, easy ill mixed in Belle 150mixer. Mixed 3bags every 5 mins. 12m square lai... See more

Company replied

Rated 4 out of 5 stars

Everything turned up on time with a very helpful driver. Only reason I did not give five stars was that I expected an email confirming delivery but had to chase to confirm

Company replied

Rated 5 out of 5 stars

Good shopping experience on the website, decent prices and - as a pleasant surprise - an overnight delivery! A good quality product too. I definitely would buy there again.

Company replied

Company details

  1. Building Materials Store

Written by the company

Welcome to Screeds Direct, we specialize in providing a wide range of floor screeds, screeding accessories, and underfloor heating solutions designed to streamline and enhance your construction projects. Our specially selected product range includes everything from thick section cement screed to innovative gypsum screed, complemented by high-quality primers, bonding agents, under screed insulation boards, perimeter strips, DPMs, and gas barriers. At Screeds Direct, we understand the critical importance of precision and efficiency in flooring projects. That's why we offer products specially designed to accelerate the installation process, ensuring optimal performance and durability. Whether you're a professional contractor or embarking on a DIY project, our comprehensive offerings cater to all your requirements, from start to finish. Our commitment to exceptional service is mirrored in our hassle-free ordering process, expert advice, and dependable nationwide delivery, ensuring you receive your materials promptly and in perfect condition. We also we understand the importance of efficiency and reliability. That's why we leverage our own transport network to ensure seamless, nationwide delivery. We take pride in our customer-focused approach, valuing the genuine feedback we receive through TrustPilot reviews, which reflects our dedication to excellence. Explore our diverse range of products at www.screedsdirect.co.uk, and discover why Screeds Direct is the trusted choice for professionals and DIY enthusiasts alike. For personalised assistance, contact our specialist team at sales@screedsdirect.co.uk or call us on 0330 0564 110. Screeds Direct is a proud member of the BMD Group, renowned for exceptional customer service as reflected in our high TrustPilot ratings across all our specialist sites including InsulationUK, Builders Merchant Direct, The UFH Group, and Renders Direct.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

67 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service .

Very good service.
Reasonable prices.
Delivery on time.
Good customer service.
Staff is very helpful.
Il use them again.
Thanks to all the staff members

July 30, 2023
Screeds Direct logo

Reply from Screeds Direct

Thanks for your 5-star review, Gurdeep.
We appreciate your feedback and the time taken to do this review.
We hope to see you back again soon!

Rated 5 out of 5 stars

Ordered Monday delivered Wednesday

Ordered Monday, delivered Wednesday.
Helpful truck driver and happy to get the Moffat FLT out.
Freshly made, no lumps, easy ill mixed in Belle 150mixer.
Mixed 3bags every 5 mins. 12m square laid in 150 mins.
Dried in 12 hours, minimum latience, which we scraped back as it was curing.
All round, well pleased w company and their Therm Screed product.

July 24, 2023
Screeds Direct logo

Reply from Screeds Direct

Thanks for your 5-star review, Mike.
We appreciate your feedback and the time taken to do this review.
We hope to see you back again soon!

Rated 5 out of 5 stars

Will buy again

Will buy again. Reliable

July 3, 2023
Screeds Direct logo

Reply from Screeds Direct

Thanks for your 5-star review, Tsonko.
We appreciate your feedback and the time taken to do this review.
We hope to see you back again soon!

Rated 4 out of 5 stars

Quality product delivered on time

Quality product delivered on time. But £25 delivery seemed excessive.

April 7, 2023
Screeds Direct logo

Reply from Screeds Direct

Thanks for your review, Sue.
We appreciate your feedback and the time taken to do this review.
i will pass your comment on to our transport team.
We hope to see you back again soon!

Rated 5 out of 5 stars

Had no issues with my order

Had no issues with my order, even though it was a small order. All arrived within a day of ordering.

February 3, 2023
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Reply from Screeds Direct

Thanks for your review, Ann.
We appreciate your feedback and the time taken to do this review.
We hope to see you back again soon!

Rated 5 out of 5 stars

We bought from screedsdirect twice now

We bought from screedsdirect twice now, made and paid the order through the links on an email, and collected the next day, or can be delivered.

December 16, 2022
Screeds Direct logo

Reply from Screeds Direct

Thanks for your 5-star review, Pat.
We appreciate your feedback and the time taken to do this review.
We hope to see you back again soon!

Rated 2 out of 5 stars

Delivery was many days late with

Delivery was many days late with delivery slots given and not fulfilled

December 21, 2022
Screeds Direct logo

Reply from Screeds Direct

Thanks for your review, Tonu.
We appreciate your feedback and the time taken to do this review.
We will investigate the issues with this order. We are sorry for any inconvenience caused. the issue looks like it has arisen with the courier over the holiday season.
We hope to see you back again soon!

Rated 1 out of 5 stars

Awful experience

From you guys great communication , but your delivery providers , absolutely awful , they left the pallet in the middle off the drive , so we could not drive in ,blocked the drive way . What a way to conduct business , I would never use ageing because of the hassle it caused , having to drive on my lawn to get car in . I managed to push pallet all by my self , so can only assume , delivery person couldn’t careless .
Something you should look at

December 16, 2022
Screeds Direct logo

Reply from Screeds Direct

Thanks for your review.
We appreciate your feedback and the time taken to do this review.
We will investigate and look into your order. We are sorry for any inconvenience caused.
We hope to see you back again soon!

Rated 5 out of 5 stars

great service

great service, good product

November 1, 2022
Screeds Direct logo

Reply from Screeds Direct

Thanks for your 5-star review, Chris.
We appreciate your feedback and the time taken to do this review.
We hope to see you back again soon!

Rated 5 out of 5 stars

Great service and delivery.

I ordered TekCem 220 product and primer from Screeds Direct and received delivery 3 working days later. Their delivery driver was very friendly and helpful. The screed mixed and laid very well.

October 5, 2022
Screeds Direct logo

Reply from Screeds Direct

Thanks for your 5 star Review.
We appreciate your feedback and time taken to do this review.
We hope to see you back again soon

Rated 5 out of 5 stars

Good coms

Good coms, arrived on time

April 26, 2022
Screeds Direct logo

Reply from Screeds Direct

Thanks for your 5 Star Review, Brian.
We appreciate your feedback and time taken to do this review.
We hope to see you back again soon

Rated 5 out of 5 stars

Product was easy to select on website…

Product was easy to select on website and the delivery was received in good condition. Very helpful delivery driver used a demountable forklift to make the delivery into the site placing the pallet where needed. A very good service all round. Would recommend.
CT

February 14, 2022
Screeds Direct logo

Reply from Screeds Direct

Thanks for your 5 star Review, Chris.
We appreciate your feedback and time taken to do this review.
We hope to see you back again soon.

Rated 1 out of 5 stars

3 dates given for product to arrive

3 dates given for product to arrive, eventually arrived after six days. Product must have been stored outside as it was soaked through. Had to dry the perimeter strip off as best as we could as it would not stick to the tape.

November 14, 2021
Screeds Direct logo

Reply from Screeds Direct

Thanks for your feedback Steve, i will pass this information on for it to be investigate by our sales/transport team so we can figure out what happened here. we don't like letting our customers down.

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