ScreenApp Reviews 

53
•
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Their product simply doesn't deliver on what's shown to you on video demos. What's worse is the billing practice...at signup they present a monthly payment option, but once your trial ends the... See more

Rated 1 out of 5 stars

Baits you into signing up by promising to do things it actually can't once you sign up. Then, if you want to delete your account, it displays the option likely to make you feel like you do have c... See more

Rated 2 out of 5 stars

Generally what was recorded from ScreenApp.io was translated into moderate gibberish but distinguishable by more powerful AI, like ChatGPT, into something usable and worthwhile. I was enjoying... See more

Company replied

Rated 1 out of 5 stars

I used it to record a call, and it wouldnt save the audio file. Lost all of the information that i would have needed to review an interview I did. Worked when i tested it, but simply lost the entire r... See more

Company details

  1. Software Company
  2. also in
  3. Audio Transcription Service
  4. Transcription Service
  5. Video Editing Service

About ScreenApp

Written by the company

Recordings shouldn't be a mess. ScreenApp transforms your audio and video content into organized, actionable knowledge with our powerful Summarizer, Notetaker, and Analyzer tools.

Never lose a valuable insight again. Our AI-powered Summarizer distills hours of recordings into clear, concise key points you can review in minutes. The intelligent Notetaker captures every important detail while filtering out the noise, creating perfectly structured notes that sync with your workflow.

Go beyond basic transcription with our comprehensive analyzer that identifies patterns, highlights action items, and extracts the information that matters most to you.

ScreenApp turns information overload into organized insights. Stop drowning in recordings and start building your second brain today.

Sign Up Free


Contact info

1.3

Bad

TrustScore 1.5 out of 5

53 reviews

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No recent history of asking for reviews

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1.3

All reviews

(53)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Claims to be totally “free” but makes…

Claims to be totally “free” but makes you literally pay after one generation. I don’t have a problem with spending money but I do have problem with spending money on bs. For starters there are platforms that do this for completely free (actually free) and even if I was to pay I’m limited to 360 generations a year, that is ridiculous I would use that up in a week (they make you pay over $100 for that btw)

February 12, 2025
Unprompted review
ScreenApp logo

Reply from ScreenApp

ScreenApp offers a free account with 45 minutes of transcription and AI credits so users can try the platform before upgrading. We also provide flexible monthly plans and an Unlimited plan for those who need more usage, all at competitive pricing.

We’re continuously improving our offerings to provide better value, and we appreciate your feedback. If you have any questions, feel free to reach out to our support team.

Rated 2 out of 5 stars

Questionable Business Practices

Generally what was recorded from ScreenApp.io was translated into moderate gibberish but distinguishable by more powerful AI, like ChatGPT, into something usable and worthwhile. I was enjoying my education subscription, until I was randomly charged $430+ USD for five (5!) random business accounts that I did not authorize.

There was not any warning or preliminary emails stating that my subscription will be renewed/charged, at the 6 month mark, or that I signed up for an additional five plans. This is unacceptable and will be disputed until I have my refund. I will also be contacting my bank to have the charge reversed.

When I receive my refund I will update my review. Until then, I would URGE people to stay away from ScreenApp.io they are approaching scammer territory.

2/16/25EDIT: ScreenApp.io has refunded me the charges after explaining to them that I am a student but it did take multiple emails to multiple people. I won’t be renewing my subscription. I think iOS notes can do a similar task.

Be aware that if you add people to your account, YOU are responsible for paying their fees. There needs to be more transparency around this.

February 8, 2025
Unprompted review
ScreenApp logo

Reply from ScreenApp

Thank you for your feedback. We understand your frustration and are glad we were able to resolve this by issuing a refund.

To clarify, the charges occurred because additional accounts were invited under your subscription, which, as stated in our billing policy, are billed to the main account holder. We recognize that this may not have been clear and have made this more transparent. We will also improve our response time to ensure faster resolutions in the future.

If you have any further concerns, feel free to reach out to our support team. We appreciate your time with ScreenApp.

Rated 1 out of 5 stars

Shit sucks says raondom this and just…

Shit sucks says raondom this and just doesnt work

February 10, 2024
Unprompted review
ScreenApp logo

Reply from ScreenApp

Sorry to hear you had a bad experience. If there’s anything specific we can help with, feel free to reach out to our support team at support@screenapp.io. We’re always working to improve.

Rated 1 out of 5 stars

I NEVER SEEN A WEBSITE LYING WITH TOO…

I NEVER SEEN A WEBSITE LYING WITH TOO CONFIDENCE . BEFORE SIGN UP THEY SAID IT'S FREE FOR 100 FILES BUT WHEN SIGN UP IMMEDIATELY SAID UPGRADE IT FOR 18$ . HOW I BELEIVE SUCH SPAM WEBSITE WITHOUT EVEN A SINGLE TRIAL .

February 3, 2025
Unprompted review
ScreenApp logo

Reply from ScreenApp

Thank you for your feedback. ScreenApp offers a free account with limited features, but we do not provide a trial for premium plans.

We aim to be transparent about our pricing and features, and we’ll review our messaging to make this clearer. If you have any questions about the free plan, feel free to reach out to our support team at support@screenapp.io

Rated 1 out of 5 stars

Nice try it's free free soon us they…

Nice try it's free free soon us they tell you to do account and you have to pay

January 17, 2025
Unprompted review
ScreenApp logo

Reply from ScreenApp

ScreenApp offers 45 minutes of free transcription and AI credits without requiring payment. While some features require an upgrade, we provide a free account so users can try the platform before deciding. If you have any questions, feel free to reach out to our support team.

Rated 2 out of 5 stars

Update to my last review

Update to my last review. They gave me my money back after a week and after I kept bothering them. Yeah I’m just happy they gave me my money back.

December 5, 2024
Unprompted review
ScreenApp logo

Reply from ScreenApp

Thank you for updating your review. We’re glad we could resolve the issue and process your refund. If you ever have any concerns in the future, feel free to reach out to our support team.

Rated 1 out of 5 stars

Generated gibberish from a video

Do not bother. Content generated was gibberish.
There is no indication before you upload your video/document that you have to pay a fee (which seems unreasonably high) to get the summary. They want $15 a month, but don't specify what currency you'll be paying in. Other similar programs are available for under $10 a month. They are way more transparent in terms of their billing AND offer a free trial period to ensure the software does what you need it to. The way ScreenApp operates seems quite predatory, and I would not recommend it.

October 7, 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Baits you into signing up by promising to do things it actually can't once you sign up.

Then, if you want to delete your account, it displays the option likely to make you feel like you do have control but it doesn't work. You always get an error saying to try again later.

Wouldn't be surprised if their sole goal is to just get users to sign up so they can eventually defraud investors by showing off how many fake users they have.

July 10, 2024
Unprompted review
Rated 1 out of 5 stars

They are targeting the keyword "Record…

They are targeting the keyword "Record Screen Online Free" on Google, but it's not free. It's just another paid app. You'll actually waste a lot of time recording your first video, after which they come out of the hiding and will ask you to subscribe to download the video.

I wasted my valuable time unfortunately, steer clear if you're looking for a free app!

July 20, 2023
Unprompted review
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