Screws4u.com Reviews 15

TrustScore 3 out of 5

2.9

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2.9

Average

TrustScore 3 out of 5

15 reviews

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1-star

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Rated 5 out of 5 stars

If at first you don't succeed!

I ordered a BBQ/firepit and kept my fingers crossed it would arrive ok in time for Easter. The Easter weekend passed with no sign of the delivery, and I called Screws4U and received a really positive helpful response from a real person called Gareth. He looked into it, and there had been a glitch with the courier, and I was given another date and a tracking email. It did arrive, but a no quibble refund had been promised if it didn't. I will order from Screws4U again with 100% confidence, and am very happy with my purchase.

April 12, 2021
Unprompted review
Rated 1 out of 5 stars

DISCUSTING CUSTOMER SERVICE - no item received and no refund received

Company is also linked to Yard-Supplies Ltd. I purchase an item back in Nov 2020. On 2 separate occasions I was sent the item, but not the complete package. Whilst waiting a number of weeks for the complete item I originally ordered to be sent to me, I decide that I no longer wanted it, due to security issues, so requested a refund. Since December I have been waiting for a refund, which has never materialized. I have spoken directly to a director of the company whom was EXTREMELY rude to me. Disgusting customer service. Never received the item I paid for and never received a refund either!!! DO NOT USE SCREWS4U or YARD SUPPLIES!!!

March 10, 2021
Unprompted review
Rated 3 out of 5 stars

Misleading Description

Advert stated 12 pairs of gloves but only 1 arrived.

When I looked at original ad there was some smallprint greyed out words that stated 1 pair.

Misleading rip off. Stay away from this company.

UPDATE they phoned me today we came to an agreement. They explained there was a quantity drop down box, which I missed as I only read the description. It does state 12 pairs in the description but apparently that can't be changed. Fair enough but I would say change your web designer because I'm pretty sure the '12 pairs' can be worded differently.

February 23, 2021
Unprompted review
Rated 1 out of 5 stars

Spam email

Same situation as those below; daily spam from Screws4u.com and Funky Duck Store. I'm very vigilant about not sharing my data with third party affiliates, so don't know how they got my email information to begin with. I called the number attached to Screws4u.com email, and person at the other end stated that he would take my email and remove me, but the two owners of the business live in Spain, while he deals with the delivery side of things.

February 15, 2021
Unprompted review
Rated 1 out of 5 stars

Spamalamadingdong

The same as the others. I have never used them but now bombarded with spam emails. Clicking UNSUBSCRIBE seems to sketchy!

January 26, 2021
Unprompted review
Rated 1 out of 5 stars

Spam from Funky Duck Store - Reporting all emails to ICO.org.uk

Bombarded with spam from Funky Duck Store with screws4u email address, 2-3 emails per day, that I never signed up for. They change their email address regularly after I block them.

Anyone reading this should report them to the ICO for spam emails. The positive reviews here are clearly fake.

November 29, 2020
Unprompted review
Rated 1 out of 5 stars

They send me multiple marketing emails…

They send me multiple marketing emails daily, I have never heard of this company or subscribed to any of these emails they send. The emails look unprofessional which worries me when needing to press unsubscribe. Tried to email them but it was rejected.

November 13, 2020
Unprompted review
Rated 4 out of 5 stars

Shipped Quickly, competitive prices

The price was very good, thought I'd give these guys a try. Took a few days for my order to arrive but realized it came from each coast so that is reasonable with UPS ground. Would use again.

January 30, 2012
Unprompted review

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