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SCRT® Reviews 305

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TrustScore 5 out of 5

4.8

Streetwear Store
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the unique designs and excellent materials used in their clothing and accessories. Many consumers appreciate the fast shipping and the overall positive experience with their orders. The staff and customer service team are frequently highlighted for their helpfulness, patience, and quick responses, making interactions pleasant and efficient. However, some people were dissatisfied with issues related to defective items, describing the process for resolving these as frustrating. A few customers also mentioned problems with lost orders, particularly for international shipments, and some experienced difficulties with returns, especially for discounted products.

What people talk about most

Product

People report positive experiences with product, consistently praising the high quality, premium materials,... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the high quality of items,... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the helpfulness and... See more

Order

Consumers generally express satisfaction with the ordering process. Many appreciate the simple online... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, knowledge, and... See more

Based on these reviews

Rated 5 out of 5 stars

I’ve ordered from SCRT several times now- their pieces are so unique and incredibly high quality. For a gal like me who loves freaky movies and a good cap, nothing compares! Customer service is always... See more

Rated 5 out of 5 stars

Amazing designs & great quality products. Super impressed with the items I received, both in terms of quality and speed of delivery. I love the range of film/tv inspired clothes and accessories. I ord... See more

Rated 5 out of 5 stars

found these guys off an instagram ad, and decided to check them out. have since ordered multiple pieces from them and have been astounded every time. the quality and originality of the clothing always... See more

Rated 5 out of 5 stars

EDIT: I got a defective hat and we had a little miscommunication but they were extremely patient in the face of my frustration. The team/CS reps seem to genuinely care and are willing to work with... See more

Company replied

Company details

  1. Streetwear Store

Written by the company

From a House on a Hill, in London 2010, SCRT® started as a self-funded project, working with local artists to produce short runs of exclusive print-wear. In the years since, the label has grown & developed into a forward-thinking, independent British streetwear brand collaborating with creatives from around the world. SCRT® are still a close-knit team, now working from our studio in Hackney, and flagship store on Shoreditch's Redchurch St. The brand draws influences from subcultures both past & present, whilst producing cut & sew collections focused on vintage-inspired workwear, with function and everyday use in mind.

Contact info

  • SCRT, 63 Redchurch Street, E2 7DJ, London, United Kingdom

  • scrt.onl

4.8

Excellent

TrustScore 5 out of 5

305 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Really great service from SCRT.

Really great service from SCRT.

I’ve been a customer for years and never had any issues, but on the one occasion I did, it was resolved straight away without any hassle. The whole process was quick and easy.

I was kept updated throughout and felt like a valued customer rather than just another order number, which makes a big difference.

Big thanks to Alfie and Summer in particular for the support, both were genuinely helpful and easy to deal with.

Would definitely recommend, great service all round.

April 1, 2026
Unprompted review
Rated 1 out of 5 stars

Very very unpleasant experience. Don’t order.

Very very unpleasant experience.
I never received my order and it’s been already almost three months since I’ve ordered.
Apparently it was lost, then something else happened. Their support is constantly giving some unclear information: like they’ve send another parcel, which was lost again or something? Neither can I receive a refund on the item I never received.
Do not order to Spain. Apparently the mail the use cannot handle the easiest location to deliver to.

March 31, 2026
Unprompted review
SCRT® logo

Reply from SCRT®

Hi Margarita, sorry we were a bit confused about this review.

We've managed to link this to your order now, but you had already been refunded.

We tried to send you the order to the provided address on 2 occasions, which unfortunately did seem to get lost following being handed to the Spanish postal service.

Usually we'd need to wait for these failed deliveries to be returned before refunding, but in this case, prior to this review, you had already been refunded.

Really tried to make this work for you, but having sent you the order twice, and refunded you when requested, we're not sure what else we could have done.

Please do get in touch if we're able to assist further. We're not sure why there was issue with your address, we're shipping to Spain daily without problem.

Thanks,

Rated 5 out of 5 stars

Love love love

Really amazing quality and super cool pieces. Very responsive and helpful team when I was looking to make an exchange - made it totally painless!

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

I love this shop

I love this shop! I love the collabs. The quality is on point! I’ve purchased multiple times and will definitely be back! I really want that Sentimental Value Tee :D

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

100% recommend

100% recommend. Great products and a lovely team! Special thanks to Summer who’s been very helpful x

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing quality and friendly support

The team (💗Summer) were super friendly and quick to reply. Everything was handled so professionally and kindly. The quality is fantastic, premium materials and really well made. And I just love the style, kinda effortlessly cool. Will definitely be ordering again 😊

February 20, 2026
Unprompted review

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