Check out was clumsy. I had to exit the check out to update my profile so your system recognized my address. A more streamlined check out would help. Shipping seemed expensive for a small bag... In th... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Quality is really good. I love print tops so I wish there were more of those. Site is easy to navigate. Shipped out quickly despite a few items noting they may take a little longer to ship being in di... See more
Company replied
The checkout process was really easy and I received my order in about a week. I purchased the cargo drawstring pants, and I think I could have sized down a size or two. I ordered based on the sizing c... See more
Company replied
I’m happy with the products and selection (although color selection could be better), and the ordering process is easy enough. My only issue is that every time I place an order, I double-check to make... See more
Company replied
Company details
Information provided by various external sources
Scrubin Is Your Destination For the Lowest Prices On Nursing Scrubs, Medical Uniforms, Medical Supplies & More. Shop At Scrubin and Save On Scrubs Today!
Contact info
6206 Benjamin Road, 33634, Tampa, United States
- 8138768000
- customerservice@scrubin.com
- scrubin.com
3.8
Great
883 reviews
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sizing is all over the place
Sizing is all over the place. The large top for women that came looks like a giant box dress, there is no way I can wear them. Since they are embroidered,they can't be returned. Sooo, I don't have any new scrub sets that match or are wearable. My $250.00 allowance was totally wasted. Not pleased.
March 25, 2025
A month is an excessively long time to…
A month is an excessively long time to receive an order.
March 25, 2025
Reply from Scrubin Uniforms
Hi,
Thank you for your patience. It looks like the delay was due to a holdup with the Small Petites pants from the vendor. Additionally, we are currently experiencing a higher volume of embroidery orders, which contributed to the delay.
We appreciate your understanding and are working hard to get your order to you as quickly as possible.
Please let us know if you have any further questions or concerns.
Best regards,
Scrubin Team
I just don’t understand WHY
I just don’t understand WHY? I should have to pay more in shipping costs.
March 25, 2025
Reply from Scrubin Uniforms
Hi Diana,
At Scrubin, we strive to keep our shipping costs as low as possible while ensuring your order arrives safely and on time. We truly appreciate your business and your feedback!
Scrubin Team
Easy checkout
February 22, 2025
Reply from Scrubin Uniforms
Thank you for your feedback. Our goal at Scrubin Uniforms is to always exceed your expectations! Please contact us directly at hello@scrubin.com and we will assist. Thanks!
Long shipping time, and wrong size delivered!
I ordered a set of scrubs and a lab coat. After waiting over 3 weeks for it to arrive, I received the wrong scrub top size which was way too big, and when I returned it, I had a lot of trouble reaching customer support. I started a live chat option, and also called, neither of which answered after an hour of being on the line. It has been over a month since I returned my scrub top and I have not received my refund yet. Ive had a very difficult time with this company and will not be ordering again.
January 21, 2025
Unprompted review
Reply from Scrubin Uniforms
Hi Brianna,
Thank you for sharing your experience with us. Our goal at Scrubin is to always exceed your expectations and, unfortunately, we missed the mark here. Our team will be reaching out ASAP to correct this for you!
Scrubin Team
Took forever bad quality scrubs
Took forever. Only got one top scrub. I ordered a coat, 3 tops, and 3 scrubs. Also, the scrubs are terrible quality. White is see through.
December 26, 2024
Reply from Scrubin Uniforms
Hi,
Thank you for your feedback. I’d very much like the chance to talk to you about your experience. Would you contact me at hello@scrubin.com so we can start a conversation.
Thanks again!
Matt Robinson
Vice President, Operations
Solid choice for mid-size company
Happy working with them. Quick to fill orders when in stock. Backorders are quick to resolve usually - especially for popular styles. Some delays in email response at times but understandable when during busy/holiday times.
November 25, 2024
Half of the scrubs I wanted to order…
Half of the scrubs I wanted to order weren't in stock and they have no time frame for when they will be back in stock.
November 25, 2024
Reply from Scrubin Uniforms
Hi,
Thank you for your feedback. I’d very much like the chance to talk to you about your experience. Would you contact me at hello@scrubin.com so we can start a conversation.
Thanks again!
Matt Robinson
Vice President, Operations
Reply from Scrubin Uniforms
Hi,
Thank you for your feedback. I’d very much like the chance to talk to you about your experience. Would you contact me at hello@scrubin.com so we can start a conversation.
Thanks again!
Matt Robinson
Vice President, Operations
The pants are too long
September 24, 2024
Would give them 0 stars if optional
Would give them 0 stars if optional. This site is the worst. Processing times is a few weeks at least. They then send out one wrong item, not what i ordered, and missing the other item. When adresed, their response is that the will not issue a refund for the wrong item and simply ignored the fact that they did not ship the other item. They are rude and incompetent.
September 19, 2024
Unprompted review
Reply from Scrubin Uniforms
Hi Camilla,
We would love to assist you with your order; however, we could not locate any order under the name associated with the review. Could you please reach out to us directly at hello@scrubin.com so we can better direct you to someone who can help?
No Embroidering
Ordered scrubs with embroidering. Scrubs came without embroidering even though it was paid for. Called to check why it wasn't embroidered - they said even though you put embroider when you add to cart you have to then again mark it when checking out...WHY twice? They said I would have to pay to ship the scrubs back to embroider and pay to ship them back. Will never order from scrubin again. Terrible customer service - why would I pay for shipping both ways when it's your mistake?
August 26, 2024
Five weeks later and still waiting
Five weeks later and still waiting. Got papal to reverse my order. Very disappointing
April 2, 2024
Unprompted review
Placed my order for work scrubs and…
Placed my order for work scrubs and have yet to receive them after 3 and a half weeks since date of order being placed. Do not recommend this service for anyone in the medical field needing their uniforms in a timely manner. Customer service was particularly horrendous and will be recommending our company to change our scrub provider immediately.
March 5, 2024
Unprompted review
Reply from Scrubin Uniforms
Hi Olivia,
Thank you for your feedback. I’d very much like the chance to talk to you about your experience. Would you contact me at hello@scrubin.com so we can start a conversation.
Thanks again!
Matt Robinson
Vice President, Operations
You have a great selection of scrub…
You have a great selection of scrub printed tops !!! Love them . I’m very please what I ordered . Will order again & I’ve told several people about y’all too .
February 23, 2024
Reply from Scrubin Uniforms
Thanks for your feedback! We’re so happy that you’re happy! 😊
Scrubin Team
easy to use and love all the products
January 25, 2024
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