Banner for Scrumbles

Scrumbles Reviews 

4,877
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 2,197 reviews, reviewers overwhelmingly had a great experience with this company. Many pet owners enthusiastically praise the exceptional quality of the food, noting remarkable improvements in their animals' coats, energy levels, and sensitive digestion issues. People also mention the seamless online ordering platform, flexible subscription management options, and consistently fast, reliable delivery services provided every single time. Some reviewers were not happy with occasional product inconsistencies, mentioning unexpected changes in the food smell or isolated quality issues such as mold. A few other people also felt that certain pets completely refused specific new flavours or struggled with unsuitable dry kibble sizes.

What people talk about most

Product

Reviewers describe satisfaction with the product, highlighting that their pets thoroughly enjoy the food and... See more

Quality

Consumers find quality to be a major highlight, with reviewers frequently praising the high meat content,... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast shipping times and... See more

Order

Reviewers highlight positive aspects of order, frequently noting that the website is easy to navigate and... See more

Service

Customers expressed great satisfaction with the service, highlighting swift and efficient delivery alongside... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have anusual puppy a fussy lab called buddy but your salmon wet food and kibble he adores im on my second order and will most definatly subscribe when we get back from holuday, you can tell the dif... See more

Rated 5 out of 5 stars

Wish I’d discovered this sooner. It’s a little bit more pricey than Felix or Whiskas but it’s definitely worth it. 80% meat content as opposed to the standard 30% and no added grains and other crap. I... See more

Rated 5 out of 5 stars

Scrumbles has helped my cat with her itchy skin and tummy issues and she absolutely loves it. We've tried a few different flavours of both the biscuits, the wet food and treats and so far she loves... See more

Rated 5 out of 5 stars

Great service and reasonable price also. Most importantly though, my dog who was refusing everything I gave her and looking really depressed at meal times has gone back to doing little excited spins w... See more



Company details

  1. Pet Store

Written by the company

Scrumbles is the number 1 for your pets number 2's! Providing cat and dog food with easy digestion at the core focus. All recipes are made from 100% natural ingredients with added pre, pro or post biotics for gut health!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(4,877)

2,142 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

GREAT

Really help calculator for how much to feed. Really quick and reasonable price

September 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great food

My very fussy ginger tom Scooter took to this straight away he loves it ! clean bowl every time

September 10, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing product

Amazing product! My 10 year old girl loves Scrumbles and it’s so nice to see she has such a lovely choice that doesn’t upset her tummy!

September 9, 2026
Unprompted review
Rated 5 out of 5 stars

Good for sensitive stomachs

My cat had to come off wet food as vomited immediately on eating. Vet said may have sensitivity and recommended an expensive vet food. Searched for a good quality dry food as it will be all she will eat now. Tried the smaller pouches and flavours and she ate it! Now have it on subscription and like that it just isn’t dust like some foods with no meat content. Is my cat happy? Probably not as she wanders around hoping to get some wet food but eventually gives in yelling and eats her dry food! Her coat is shiny and she doesn’t vomit which is a win! I get the sensitive dry food.

Easy to delay delivery if still have a bag left.

September 9, 2026
Unprompted review
Rated 5 out of 5 stars

Both of my cats love scrumbles

Both of my cats love scrumbles. They like all flavours although they have taken a particular licking to jelly recipes. The subscription is easy to manage and you can swap amount and flavours. There is also a loyalty programme which is great.

September 9, 2026
Unprompted review
Rated 1 out of 5 stars

My rescue cat Tilly has a food…

My rescue cat Tilly has a food intolerance, my friend told me about scrumbles so we started her on the tins in jelly, she stopped having diarrhea and her poo started to firm up she was on the chunks in jelly for 6 weeks but now we can't find any and was told they have changed it to new tender flakes in jelly, so we had to buy that she used to lick her dish clean but now eats a bit and walks away and after only 3 tins of the new ones her diarrhea is back, I emailed scrumbles but was told they haven't changed the recipe but obviously they have because the new ones jelly is like gravy and she's gone from picking her bowl clean to taking ages to eat it so it's obvious something has changed in the recipe I'm totally gutted she was doing really well now she's badly again

September 9, 2026
Unprompted review
Scrumbles logo

Reply from Scrumbles

Hi Rita! Thank you for reaching out to us and for sharing your feedback. We did make a change to the texture, moving from chunks to softer, tender flakes of meat. You can identify the new texture as there should be a blob on the box that says “New Tender Flakes.” Apart from the texture change, the recipe remains much the same. This change was made months ago, and we haven’t made any further changes since then. We made the decision to move from chunks to softer tender flakes based on customer feedback and taste-testing trials. I completely understand how frustrating this must be for you and your kitty, especially as Tilly had been doing so well, and I really appreciate you taking the time to share this with us. I’ll make sure to pass your feedback on to our team. Thank you! -Robyn 🐾

Rated 5 out of 5 stars

I brought this dog food for my …

I brought this dog food for my chihuahua dog he is such a fussy eater I tried everything on the market in dog food and only eaten it for a few days then didn't want to know. But a friend told me about scrumbles dog food so I thought I will give it ago so I can honestly say he as been eating this food for nearly to months without any problems I'm so happy and impressed with this food knowing my little chihuahua boy his eating a well balanced diet without any problems well done scrumbles for making me and my little boy Bailey very happy 😊

September 8, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look