SDS Garage Doors Reviews 

446
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Love my garage door, really good quality, quick & friendly service fitters very polite,highly recommend.

Rated 5 out of 5 stars

SDS were absolutely brilliant. We needed a repair to a 40 year old door that was solid but needed lots of attention. Tony and Charlie arrived on time and did a fantastic job. We had tried other garage... See more

Rated 5 out of 5 stars

My garage door would not open which caused me some time related serious issues. Evie at head office went out of her way to get me help asap. The two engineers were superb in both explaining in layma... See more

Rated 5 out of 5 stars

Having spent quite some time gathering quotes and comparing products, by far SDS offered the best. From the first, initial email through to fitting, customer care, service and communication was excel... See more

Company details

  1. Garage Door Supplier

Written by the company

Garage Doors & Pre-fab Building Specialist with years of experience in the industry, we offer the following: -Supply -Installation -Repairs -Spares -Automation -industrial We always treat you how we would like to be treated; with respect and honesty - that's a promise!


Contact info

4.9

Excellent

TrustScore 5 out of 5

446 reviews

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4.9

All reviews

(446)

1 review in the last 12 months

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Rated 5 out of 5 stars

Excellent Company

Excellent company. We have used them a couple of times for repairs and for the installation of a new garage door. Very efficient from begining to end. We were kept updated throughout the process and all the staff were very knowledgable, helpful and friendly. We confidently reccomend them.

October 17, 2022
Rated 5 out of 5 stars

Excellent firm

SDS were very efficient from initial quote to final installation. The surveyor gave a clear description of the doors the installation engineers kept the site clean and tidy and gave a full demonstration of the door operation before leaving.

September 28, 2022
Rated 4 out of 5 stars

Technical issue resolved

The quality of the garage door is excellent and the installation smooth. However there has been an issue due to the level of the floor which required an extra visit and remedial work to stop long term damage to the door mechanism. This was efficiently remedied.

September 28, 2022
SDS Garage Doors logo

Reply from SDS Garage Doors

We have contacted our customer today regarding this slightly ambiguous review as we feel his testimony may give the impression that the issues experienced with the door were down to us.

So, in fact, the issue was that building work was undertaken by others to remove the centre pillar on this garage to enable having one large roller garage door fitted rather than two single sized doors, and, when that pillar was removed, the floor area where it had been had not been completely levelled to the height of the rest of the floor as instructed by our surveyor on his initial site survey.

When our fitters attended site to install the door, the centre raised area of the floor was noted and our customer was warned that this could affect the operation of the door.

A few days after installation the customer called to report a clunking noise, so we returned to site to find the floor level had not been rectified and two locking collars on the motor barrel had come away. We reattached the locking collars and packed up the door curtain in the guides to compensate (the customer can then simply remove these packers once his floor has been levelled).

We appreciate that this 4-star review is decent and overall positive, we are grateful for that, but felt it important to clarify the chain of events in this instance.

Rated 5 out of 5 stars

This is an excellent company

This is an excellent company. Extremely efficient at all times, lovely to deal with on every level. They have fitted a huge garage door that works beautifully and looks great. I recommend them highly.

September 9, 2022
Rated 5 out of 5 stars

SDS have provided a fantastic service…

SDS have provided a fantastic service from start to finish. The whole team have provided expert knowledge of the product and have provided excellent aftersales advice. They have provided a quality product that has been fitted with care and attention to detail.

September 1, 2022
Rated 5 out of 5 stars

Excellent - You won’t find better

Having spent quite some time gathering quotes and comparing products, by far SDS offered the best. From the first, initial email through to fitting, customer care, service and communication was excellent (faultless!) Our new door is brilliant, neatly fitted and we’re confident that if we have a problem, SDS won’t hesitate to help. Thank you to everyone at SDS - your approach really stands out!

August 16, 2022
Rated 5 out of 5 stars

One of the best around

Thank you to Martin and the team for your very honest and efficient service. The service you have supplied is first class, and totally customer focused. Nothing was to much trouble. Extremely informative and professional from the very start to the completed install, which has been superbly done and looks fantastic. Would i recommend them, yes i would and already have. This company is getting it so right where many other are failing(communication with your customer).

August 23, 2022
Unprompted review
Rated 5 out of 5 stars

Professional and helpful

Excellent service at every stage. Very friendly and helpful phone calls, followed by email, text and other calls when needed. Quick, efficient and professional
Highly recommended.

August 19, 2022
Rated 5 out of 5 stars

New garage doors - a happy experience

I am the most cautious of shoppers, and nobody does their homework more thoroughly than I do. But having studied your website, read your reviews, glanced at the ratings of other local suppliers and got an online quote from a top national company, I had no hesitation in coming straight to you and I have not for a moment regretted it.

It's been the most straightforward purchase I have made in years - my wife is still in shock. It can take me more time and effort to choose a tube of toothpaste.

From the initial consultation to the completion of installation, the process has been entirely satisfactory. Knowledgeable advice, no-pressure salesmanship, efficient and painstaking installation, quality product at a fair price, pleasant and helpful people to deal with - I couldn't ask for more. Big thank-you to all the team.

August 16, 2022
Rated 5 out of 5 stars

Excellent service

Excellent service. Debbie and her colleague were very helpful on the phone, an early date was arranged to fix the problem (relating to a lost remote), due to the need to access the garage urgently - and the issue was fixed quickly, efficiently and in a friendly manner by the engineer. I would thoroughly recommend SDS.

August 13, 2022
Rated 5 out of 5 stars

Garage door was broken

Garage door was broken , sent some pictures to them asking for quotes for a new door. Evie replied quickly, and said it could be repaired. Tony, who repaired it was great, tidied up. Definitely recommend them, all the I spoke to were friendly and helpful.

August 12, 2022
Rated 5 out of 5 stars

Honest, reliable and an excellent experience start to finish

Right from the start we’ve had a great experience. We visited the showroom and were taken through the options regarding which door was likely to be suitable and we were given a cost estimate so we could make an informed decision.

When measuring up Martin and Evie were friendly and professional answering all our queries and explaining how the fit would go.

Tony and Jack came to do the fit of the new door and again I can’t fault them. Friendly, knowledgeable and when they were done they left a clean site.

Finally it’s worth pointing out that when we initially enquired both Jamie and then Martin checked with us if we really wanted a new door as there was an option to upgrade our existing door. I thought this was great as it showed they were interested in the option that was best for us, not for them. We got a new door as it turns out.

We’d happily recommend SDS to anyone who asks, that’s about as smooth a process as a customer could hope for.

Thanks

August 3, 2022
Rated 5 out of 5 stars

New Garage Door

We chose SDS Doors for our new garage door after looking at many suppliers and doors online. Our survey was carried out quite soon after our enquiry and was satisfactory with a quotation in line with our expectations. Supply took a little longer than expected but was unsurprising in view of present circumstances. We were given a date and approximate time which was within 10 minutes of actual arrival. The fitters were 2 very pleasant, polite and considerate men, also giving work experience to a young lad who told us they treated him well. We are delighted with the door and the instructions given for its use and care and also the prompt responses from the admin team at SDS doors.

July 21, 2022
Rated 5 out of 5 stars

A very happy customer, thank you.

Despite being just out of the guarantee , the fact that the pcb board had failed, a new one was ordered and it was fitted at the agreed time with no fuss and professionalism.
At the agreed price of the equivalent of two call outs we are well satisfied and would recommend this company in the future. Thank you.

July 20, 2022
Rated 5 out of 5 stars

Very happy with the end result

I found that SDS garages carried out the job to a high standard, and I was very pleased with the end result, and it was just what I wanted. I would definitely recommend them.

July 14, 2022
Rated 5 out of 5 stars

Excellent service throughout

Excellent service throughout; from prompt replies to emails, excellent visit to survey the garage , to the team who arrived promptly and fitted the door, in a clean and efficient manner. A first class company who I would whole heartedly recommend.

June 30, 2022
Rated 5 out of 5 stars

From initial survey to completed…

From initial survey to completed installation the customer service was first class. Excellent communication throughout the whole process delivered by competent and friendly staff. Installation team were very tidy and efficient and fitted a high quality product to a high standard. They were also friendly and took the time to explain the important features of the new door and explained the back-up service and warranty provided. Overall, couldn’t recommend them highly enough!

June 30, 2022

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