While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the supportive staff, particularly highlighting their helpfulness and engaging presentation styles. Many people appreciate the availability of support cars, which proved crucial for continuing their work without interruption when their personal vehicles were unavailable. The user experience is frequently described as positive, with workshops being informative and well-delivered, and the overall support system being a significant asset. However, some customers also noted that arranging separate insurance for the support cars can be inconvenient, especially outside of office hours.

What people talk about most

Service

Reviewers highlight positive aspects of service, particularly praising the support car program as a "life... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and expertise. Customers... See more

User experience

Reviewers mention positive feedback about user experience. Customers found the workshops helpful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The workshops are always small in numbers which makes it more personal. Gary always delivers the sessions well and gets the attendees involved to improve their learning styles. It’s also good to see v... See more

Company replied

Rated 5 out of 5 stars

I enjoyed this workshop, It helped me to understand how to do a mock test better. I like that there were so many other ADI's and PDI's sharing their opinions and different experiences. Thank you Gary... See more

Company replied

Rated 5 out of 5 stars

The car was so quickly available and the team were really flexible about my needs and timeframe. Ours car being off the road can make work so challenging - any time forced off the road means loss, so... See more

Company replied

Rated 5 out of 5 stars

I attended the PDI standards workshop on Wed, I'd already previously been to this class but it's worth doing again. Gary has a wealth of experience and has an entertaining presentation style and nothi... See more

Company replied


Company details

  1. Computer Support and Service Company

Written by the company

We are part of System Driving School - We are the support team this team consists of the office staff and the support cars that we offer to just the SDSL instructors. This is where you can leave your comments for the staff and about the rental of the support cars and how you thought the process went from start to finish.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

41 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Attended our first WWW(Worth While…

Attended our first WWW(Worth While Wednesday)

Great information and training.

People are friendly and everyone listens to feedback.

More of these are 100% beneficial

Great fun and looking forward to the next one

June 25, 2025
Unprompted review
One L of a team logo

Reply from One L of a team

Thank you for the review Simon. Glad you found it beneficial and look forward to seeing you at the next one

Rated 5 out of 5 stars

Valuable

All of the workshops have been so valuable in my ADI journey. Gary is so patient and takes his time so listen and understand each individual's way of learning.

June 12, 2025
Unprompted review
One L of a team logo

Reply from One L of a team

Thank you for your review Elena. We are pleased you find all of our workshops valuable to your training with us. We will pass your comments to Gary

Rated 5 out of 5 stars

Workshops that support PDIs and ADIs at…

Workshops that support PDIs and ADIs at System Driving School are first class. They’re a great opportunity to network, learn new skills, and pick up tricks of the trade.

June 11, 2025
Unprompted review
One L of a team logo

Reply from One L of a team

Thank you for your comments. We will pass them along to Gary.

Rated 5 out of 5 stars

Mock test workshop

I attended the ADI/PDI mock test workshop. This was really helpful and gave me a good insight to carrying out some mock tests. I always enjoy the workshops at System

June 12, 2025
Unprompted review
One L of a team logo

Reply from One L of a team

Thank you for your comments. We will pass them along to Gary.

Rated 5 out of 5 stars

Once again System Driving School came…

Once again System Driving School came to my rescue I was able to use the support car for 3 weeks whilst my car was off road allowing me to continue teaching my students and not having to cancel anyone's driving test.
Thank you once again great service as always

May 31, 2025
Unprompted review
One L of a team logo

Reply from One L of a team

Thank you for this review Ben. As always we are glad we could help you found the support car option beneficial.

Rated 5 out of 5 stars

Mock Test Session for the Instructor

On 12th June 2025, I attended a training session on Mock Tests for ADI Instructors conducted by Mr. Gary at System Driving School.

The session was well-structured, informative, and highly relevant to our role as driving instructors. Mr. Gary demonstrated excellent subject knowledge, delivering the content in a clear and engaging manner. He covered key aspects of conducting effective mock tests, including assessment criteria, feedback techniques, common candidate errors, and methods to simulate real test conditions.

June 12, 2025
Unprompted review
One L of a team logo

Reply from One L of a team

Thank you for your comments. We will pass them along to Gary.

Rated 5 out of 5 stars

I’m currently training on a pdi…

I’m currently training on a pdi license, the mock test session was informative and interesting all my questions were answered and explained, there was a group of other students and ADI’s, the questions from other people give me help by listening to there experiences it was well worth my time

June 12, 2025
Unprompted review
One L of a team logo

Reply from One L of a team

Thank you for your comments. We will pass them along to Gary.

Rated 5 out of 5 stars

Kevin it’s great and very supportive I…

Kevin it’s great and very supportive I just wish I joined the scheme earlier. I would recommend to everyone to join because we are always on the road it’s very easy for things to go wrong knowing that you have back up to get you on the road very soon it’s very stress free the insurance company’s love to take your money but when it comes to supporting your business there are not there for you.

June 3, 2025
Unprompted review
One L of a team logo

Reply from One L of a team

Thank you for this review Elvis. As always we are glad we could help you found the support car option beneficial.

Rated 5 out of 5 stars

Great idea

The loan car is a great idea and has helped me out more than once. having to arrange separate insurance is a bit of a pain if you need it out of office hours, insurers are closed etc. so it cannot be arranged. If there was a way that insurance could be included it would definitely be more than 5

May 30, 2025
Unprompted review
One L of a team logo

Reply from One L of a team

Thank you for this review Rik. As always we are glad we could help you found the support car option beneficial.

Rated 5 out of 5 stars

Grateful for the Fast and Reliable Support Car Service

In January 2025, I requested to use the support car as my vehicle was out of action for about a week due to contaminated fuel.

The support car was clean and ready for me to collect from the office the very next day. Having access to it was crucial in getting me back on the road quickly and avoiding the loss of a full week’s worth of lessons.

Arranging a courtesy car through my insurance would have taken much longer and wouldn’t have included dual controls. My lease company also offered a temporary vehicle, but at a much higher cost and with a longer wait time. In comparison, the small additional fee for the system support car was far more cost-effective and convenient.

January 11, 2025
Unprompted review
One L of a team logo

Reply from One L of a team

Thank you for this review Lee. As always we are glad we could help you found the support car option beneficial.

Rated 5 out of 5 stars

System Driving school has been…

System Driving school has been fantastic .I have had some car issues recently which meant my car was off the road. System loaned me the automatic support car so I could continue teaching my students which meant I didn't have to let them down.
Kevin and all of the staff have been life savers and I am thankful that there was a car to use when I needed it.
Amazing company to work for glad I'm part of the team.

May 13, 2025
Unprompted review
One L of a team logo

Reply from One L of a team

Thank you for this review Kelsie. As always we are glad we could help you found the support car option beneficial.

Rated 5 out of 5 stars

Support Vehicle is a life saver!

I had an unfortunate accident on a lesson with a deer and my car was out of action for a long time, without the support car from System Driving I would have lost most of my clients and would have not been able to complete my training as planned.
The support vehicles are a fantastic idea and can get you back on road so you can focus on the job.
The team went above and beyond to make the support car available for me!

October 17, 2024
Unprompted review
One L of a team logo

Reply from One L of a team

Thank you for this review Andrew. As always we are glad we could help you found the support car option beneficial.

Rated 5 out of 5 stars

The car was so quickly available…

The car was so quickly available and the team were really flexible about my needs and timeframe.
Ours car being off the road can make work so challenging - any time forced off the road means loss, so if it’s not on our terms it’s no good. For a very small, this security net is fantastic. Also fun to test drive a new model, and not just test drive, but actually be able to hold lessons - could inspire my next choice of car!

May 30, 2025
Unprompted review
One L of a team logo

Reply from One L of a team

Thank you for this review Hayley. As always we are glad we could help you found the support car option beneficial.

Rated 5 out of 5 stars

Support car experience.

The day before my dual control clutch cable sheared when I used the clutch from the dual controlled side didn't feel right. Next day I intended to contact dual control fitter, unfortunately never got the chance, clutch cable sheared and left me with no dual control.
As my insurance doesn't cover replacement car for mechanical failures, I was left with a full diary Friday and sat and following week with a lead time on new cable for the next Thursday, with test early following week was In a bit of a situation.
After quick call to team system the support car was made available. Quick call to my insurance and a cost of around £35 I was back on the road by early Friday afternoon. Only lost 2 lessons that day and fulfilled all planned lessons and test (passed by the way) the following week.
Use of support car saved £100s on possible lost lessons and the cost of sourcing replacement vehicle.
£2 a week to access support car!

November 15, 2024
Unprompted review
One L of a team logo

Reply from One L of a team

Thank you for this review Martin. As always we are glad we could help you found the support car option beneficial.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look