I have used SealedUnitsOnline a number of times now and am very happy with the quality of the products. Ordering is easy and allows many choices to suit any requirement with free delivery should you n... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy online ordering process and great price. Sealed unit was perfect with sizes exactly as ordered. Delivery was fine with very helpful driver who carried the large unit right into the house for u... See more
Company replied
Ordered single unit which arrived on time. Fitted and noticed water marks inside glass when sun low in sky. Contacted customer services with attached photo and they immediately sent replacement unit.... See more
Company replied
The website was very easy to use and listed numerous options for glass thickness and finishes. The double glazed units are very competitively priced providing you can wait the 3 weeks or so for standa... See more
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Company details
Written by the company
Sealed Unit Ordering Made Easy! Providing Double Glazed Sealed Units to the trade and public. Great prices and excellent service.
Contact info
Sealed Units Online Limited, Connexions, 159 Princes St, IP1 1QJ, Ipswich, United Kingdom
- 01234 339800
- sales@sealedunitsonline.co.uk
- sealedunitsonline.co.uk
4.6
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 1 week
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Excellent product
Excellent product but the website and billing software need a bit more work on them. Nice people to deal with too.
June 18, 2026
Unprompted review
Reply from SealedUnitsOnline
Hi Sean,
Thank you for taking the time to leave us your feedback
We're pleased to hear that you were happy with the quality of our product and that you found our team nice to deal with. Providing excellent products and helpful service is very important to us.
We appreciate your comments regarding the website and billing process. Customer feedback is extremely valuable, and we will take your suggestions on board as we continue to review and improve our systems.
We hope to have the opportunity to provide you with an improved experience in the future.
Best Wishes
Sealed Units Online
Super
I ordered the glass units and was told delivery could be any time in the next 3 weeks. The glass was deluvered wuthin 2 weeks!!
Glass fit perfectly, was clearly labelled and was easy to fit.
Many thanks
July 14, 2026
Unprompted review
Reply from SealedUnitsOnline
Hi Andrew,
Thank you for your fantastic 5-star review!
We're delighted to hear that your glass units arrived even sooner than expected and within the estimated delivery timescale. It's great to know that the units were clearly labelled, fitted perfectly, and were easy to install.
We really appreciate your kind feedback and hope to be of service again in the future.
Best Wishes
Sealed Units Online
Excellent company to use
Have used seal units online many times and they are always perfectly sized and delivered in the time frame given. Can’t fault them at all. The ordering process is so simple as well
June 9, 2026
Unprompted review
Reply from SealedUnitsOnline
Hi Ben,
Thank you for your continued support and for taking the time to leave us such a fantastic 5-star review!
We're delighted to hear that you've used Sealed Units Online many times and that we've consistently delivered perfectly sized units within the promised timescale. Knowing that you can't fault our service is wonderful feedback for our whole team.
It's also great to hear that you find our ordering process simple and straightforward. We really appreciate your loyalty and recommendation, and we look forward to supplying your sealed units for many more projects in the future.
Best Wishes
Sealed Units Online
Great window made to the exact size
Great window made to the exact size. Delivered in the correct time scale. Definitely recommend and use them again
July 10, 2026
Unprompted review
Reply from SealedUnitsOnline
Hi Ian,
Thank you for your fantastic 5-star review!
We're delighted to hear that your replacement window was manufactured to the exact size you needed and delivered within the promised timescale. It's great to know everything met your expectations.
Thank you for your recommendation, we really appreciate your support and look forward to helping you again with any future projects.
Best Wishes
Sealed Units Online
Dependably excellent.
Just received my 3rd unit over the last 6 years to replace blown windows in my home. It’s so great to have a truly dependable company for these resources. They always deliver exactly what was ordered, when they say they will with care and quality.
July 13, 2026
Unprompted review
Reply from SealedUnitsOnline
Hi Andy,
Thank you for your continued support and for taking the time to leave such a fantastic review.
We're delighted to hear you've trusted us over the years and that you've been happy with the quality of our products and service. We really appreciate your loyalty and look forward to helping you again in the future.
Best wishes,
Sealed Units Online
Very good service
Very good service. We had slight problem with unit after it had been installed for 10 months. Sealed Units Online replaced it with no quibble and sent out a replacement promptly. Great communication.
May 14, 2026
Unprompted review
Reply from SealedUnitsOnline
Hi Ralph,
Thank you for taking the time to leave us a review.
We’re pleased to hear that we were able to resolve the issue with your unit quickly and provide a replacement without any hassle.
Thank you again for choosing us.
Best wishes,
Sealed Units Online
Another dissatisfied customer
Happy to take my money. Much less interested in supplying the goods I paid for, answering my emails or phone calls. Gave up trying after 3 weeks.
June 16, 2026
Unprompted review
Not able to write Anything good here.
My whole experience of this company is lie after lie from totaly incompetant staff who obviously had no intention of sticking to the contract.
Please please do not sent these twisters any of your hard earned money, with a little luck, they will go belly up very soon.
June 1, 2026
Unprompted review
The materials and workmanship it was top…
The materials and workmanship it top notch but the wait was wat to long. I could have walked thereand back in that time .An I have 5heart stents and heart failure.May be not 😂
June 28, 2026
Unprompted review
Reply from SealedUnitsOnline
Hi Donavan,
Thank you for your review and for your kind comments.
We apologise that the wait was longer than expected and appreciate your patience. Your feedback is very much appreciated.
Best wishes,
Sealed Units Online
Reply from SealedUnitsOnline
Hi Andrew,
Thank you for your great review.
We appreciate your feedback and thank you for choosing us.
Best wishes,
Sealed Units Online
Reasonable price
Reasonable price, no issues with replacements when required.
10yr guarentee.
Cheaper then getting a company in to replace glass lead units by 45 to 50%
Free shipping if youre prepared to wait.
July 5, 2026
Unprompted review
Reply from SealedUnitsOnline
Hi Dave,
Thank you for taking the time to leave us a review. We’re pleased to hear that you found our prices competitive.
We appreciate your support and thank you for choosing us for your glass replacement needs.
Best wishes,
Sealed Units Online
The product dimensions’ accuracy is…
The product dimensions’ accuracy is very high. Comprehensive choice of window types. If the website was a bit more intuitive this would’ve been a 5 star score
June 1, 2026
Unprompted review
Reply from SealedUnitsOnline
HI Rob,
Thanks for taking the time to leave a review, we really appreciate it.
We’re working on making the website easier to use and your feedback is genuinely helpful.
Best wishes,
Sealed Units Online
Ticked all the boxes
July 1, 2026
Unprompted review
Reply from SealedUnitsOnline
Hi!
We’re really pleased to hear everything met your expectations. Thanks for your feedback.
Best wishes,
Sealed Units Online
IS THIS A SCAM ?
You allege the driver tried to deliver the product but we are a BUSINESS so you should not expect the CEO to leave his meetings to receive a phone call on his PERSONAL MOBILE.
This is said on the assumption that you did attempt to deliver and that is assuming you had the right product as we don’t know that.
We give you ONE FINAL CHANCE for delivery by the 3rd of July and if you fail we will charge back the credit card and raise an official complaint with the Credit card merchant.
The LEGAL STANDING of our chargeback is as follows
1. We ordered product and it has not been handed over to us. If it is not handed over personally to us we CANNOT PAY for what we have not received.
2. Your state the product was made to order, why should a redelivery from Ipswich to London take another 2 weeks ?
3. We have tried to contact you and no one picks up your office phone.
4. We have emailed you and You have given us three different dates for delivery each one contradicting the other.
5. Due to all of the above the conduct of your service makes us a suspicious that this is a scam.
Our office number is 0207 277 8878 and we have a great big sign outside our building stating GADMON INDUSTRIES. We are open from 8 – 4.30pm
If you genuinely have product to deliver we give you till July 3rd after which will charge back and possibly SUE YOU for consequential DAMAGES for the delays as a result of the SHODDY service we have received.
Leke
June 29, 2026
Unprompted review
Reply from SealedUnitsOnline
Hi Tollon,
Thank you for your wonderful review!
Best wishes,
Sealed Units Online
Very good product very helpful would…
Very good product very helpful would use again
June 4, 2026
Unprompted review
Reply from SealedUnitsOnline
Hi John,
Thank you for your kind review!
Best wishes,
Sealed Units Online
Great glass units
Great glass units, delivered on time and great quality.
Highly recommended.
April 13, 2026
Unprompted review
Reply from SealedUnitsOnline
Hi Peter,
Thank you for your great review!
We're really pleased to hear you were happy with the quality of your glass units. Thank you for your recommendation – we really appreciate it and hope to help you again in the future.
Best wishes,
Sealed Units Online
We ordered a piece of glass for our…
We ordered a piece of glass for our front bay window communication was excellent glass arrived and fitted perfectly. Very impressed with the packaging lack of waste packaging
June 1, 2026
Unprompted review
Reply from SealedUnitsOnline
Hi Robb,
Thank you for your wonderful review! . We appreciate your feedback and are glad our efforts to minimise unnecessary packaging made a positive impression. Thank you for choosing us!
Best wishes,
Sealed Units Online
Scammer company take your money and…
Scammer company take your money and don't bother glass never shipped and stop responding to mail no phone no response on social media
Please avoid
June 1, 2026
Unprompted review
Reply from SealedUnitsOnline
Hi Ansur,
We're sorry to hear that you feel this way. Your email has been responded to, and we've been in contact regarding your order.
If you have any further queries or require any additional assistance, please contact us directly and we'll be happy to help. We value all customer feedback and are always committed to resolving any concerns as quickly as possible.
Best wishes,
Sealed Units Online
Amazing customer service I would highly…
Amazing customer service I would highly recommend them.
June 17, 2026
Unprompted review
Reply from SealedUnitsOnline
Hi Ian,
Thank you so much for your kind words and recommendation! Your feedback means a great deal to us, and we truly appreciate your support. We look forward to assisting you again in the future.
Best wishes,
Sealed Units Online
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