SEALEY Reviews 911

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting their durability and robust construction. Many appreciate the excellent value for money, finding the tools to be competitively priced for their quality. The customer service is frequently highlighted as outstanding, with people commending the helpfulness, quick responses, and efficient resolution of issues. However, some customers expressed dissatisfaction with certain products, citing issues such as items arriving damaged, specific tools not performing as expected, or a lack of replacement parts for older products. The pricing of some items also generated mixed opinions, with a few people finding them expensive.

What people talk about most

Product

Reviewers mention positive feedback about products. Many customers praise the quality and durability of... See more

Quality

People report positive experiences with quality. Many customers praise the excellent quality of the tools,... See more

Price

Consumers find price to be ambiguous. Many reviewers praise the good and reasonable prices, with some... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the helpfulness and... See more

Value for money

Customers consistently note positive experiences with value for money. Many reviewers praise the excellent... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Received Motorcycle Centre Stand Moving Dolly yesterday (bought via Machine Mart). An excellent piece of kit, well made and sturdy, very rapid delivery too! One minor criticism, I bought it to use... See more

Company replied

Rated 5 out of 5 stars

Bought this drill sharpener after reading reviews on Google and utube,also purchased two extra grinding wheels as spares,have so far sharpened about 20/30 drill bits various sizes,very pleased with en... See more

Company replied

Rated 5 out of 5 stars

Sealey tools provide the very best in quality and availability. From entry level hand tools to professional level equipment not mention consumables. Incredible service and support and all levels of wa... See more

Company replied

Rated 5 out of 5 stars

I often try out cheap tools to see if they can work and this sometimes goes wrong, sometimes badly wrong. In general, I avoid brands due to the premium they charge to cover costs unrelated to product... See more

Company replied


Company details

  1. Tool Manufacturer
  2. Automotive Repair Equipment Wholesaler
  3. Equipment Supplier
  4. Garage Equipment Wholesaler

About SEALEY

Written by the company

SEALEY™ - The Tool Company

Professional tools & workshop equipment specialists

Founded in 1978, SEALEY offers one of the world’s largest ranges of workshop essentials with over 12,500 product lines designed for use in the trade. As a leading brand for professionals, SEALEY products are backed up by total compliance testing, unparalleled aftersales service, comprehensive parts availability, and extended guarantees.

Aftersales Service

As tool users ourselves, SEALEY appreciate how important it is to get equipment back up and running as quickly as possible. Our dedicated team of engineers work with state-of-the-art equipment in our impressive servicing facilities and aim to provide a 48-hour turnaround time on service or repair items, making us the fastest in the business.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

911 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Sealy

Just so nice to deal with professionals who listen and response to your wishes...

November 4, 2024
Unprompted review
SEALEY logo

Reply from SEALEY

Thank you very much for your 5 star review Gerry.

Rated 5 out of 5 stars

This tool is good and strong

This tool is very good for the price it's strong enough for what I want like timing belt covers ect that are realy awkward to get to, and the battery lasts all day. I would highly recommend this product.

November 18, 2024
Unprompted review
SEALEY logo

Reply from SEALEY

Really appreciate your 5 star recommendation!

Rated 5 out of 5 stars

Sealey is a name that can truly be…

Sealey is a name that can truly be trusted. I have been using Sealey equipment for decades and have found it to be very good quality at an affordable price.

November 21, 2024
Unprompted review
SEALEY logo

Reply from SEALEY

Thank you very much for your awesome 5 star review Lindsay! Really appreciate it.

Rated 5 out of 5 stars

faulty pressure gauge

Fault on recently purchased equipment
one e mail and proof of purchase is all it took
replacement gauge posted arrived in 2 days fixed .
brilliant

November 11, 2024
Unprompted review
SEALEY logo

Reply from SEALEY

Happy to get you back on track John. Thank you for the 5 star review.

Rated 5 out of 5 stars

Clever car battery condition checker

The item I purchased keeps me informed about my car battery & when it needs charging, it's a brilliant product for someone like me that uses a van for work & the car stays parked up in the garage for weeks at a time.

November 8, 2024
Unprompted review
SEALEY logo

Reply from SEALEY

We really appreciate your feedback and the 5 stars Robert. Thank you.

Rated 5 out of 5 stars

Great little tool

Bought a BT2020.
Very happy with it
Tell me exactly what state of charge my car battery is in
Also very helpful if you can’t remember where you parked your car as it will tell you where it last was

November 11, 2024
Unprompted review
SEALEY logo

Reply from SEALEY

Thank you very much for the 5 star review and product feedback Nick.

Rated 1 out of 5 stars

I’m not sure about this company to be…

I’m not sure about this company to be honest I have had several tools and all have broken battery operated grease gun lasted a week and the gear on the motor snapped off 🤔🤔and also a power pack never worked so I’m stepping back a bit here.

November 8, 2024
Unprompted review
SEALEY logo

Reply from SEALEY

Hi. We are very sorry to hear that you are dissatisfied with a couple of tools and would be happy to explore further for you. If you could please get back in touch with us on 01284757505, or by email to technical@sealey.co.uk we can investigate and advise accordingly. Thank you.

Rated 5 out of 5 stars

Tools

Easy and simple to navigate and the range of tools is brilliant

October 18, 2024
Unprompted review
SEALEY logo

Reply from SEALEY

Thank you very much for the five stars and feedback about our website Alex.

Rated 5 out of 5 stars

Vehicle Finder & Battery Monitor Sensor

I bought the Vehicle Finder & Battery Monitor Sensor
Model No. BT2020, it arrived quickly and was a fair price (obviously depending on how long it lasts). It's simple to set up and the app seems to work well.
Bear in mind, this unit does not have any GPS facility built in, it utilises the GPS in the pair mobile phone.
I did contact tech support with a question and the response was extremely quick.
So, if it continues to perform and lasts then I'm very pleased.

November 6, 2024
Unprompted review
SEALEY logo

Reply from SEALEY

Thank you very much for taking the time to leave a 5-star review for us.

Rated 5 out of 5 stars

Excellent service and products from…

Excellent service and products from Sealey,
Great quality front and rear spring compressors that make life a lot easier when servicing so I’m very happy.
5* Highly Recommended!!! 😃🏍👍🏻

October 12, 2024
Unprompted review
SEALEY logo

Reply from SEALEY

Thank you very much for your 5 star recommendation Collin.

Rated 5 out of 5 stars

Great piece of kit

Great piece of kit. Quick delivery and as described.

October 4, 2024
Unprompted review
SEALEY logo

Reply from SEALEY

Thrilled you're happy with your purchase. Thank you very much for the 5 star review Daren.

Rated 5 out of 5 stars

Sealey nail gun + battery

I recently bought the Sealey CP20VNGKIT1 Cordless Nail/Staple Gun. It's my first nail gun, and it seems amazing. It's well designed, firing a good range of both nails and staples, and was reasonably priced. It's fairly light, doesn't need a separate compressor, and seems safe. 18 gauge nails are very thin but still strong, and although 5000 seems like a lifetime's supply, the packets are small. My only issue with it was that no instructions were included, but these were easy to find online. Think it will be a game changer!

October 1, 2024
Unprompted review
SEALEY logo

Reply from SEALEY

Thank you for your fantastic 5-star review, Rory. We really appreciate your feedback.

Rated 5 out of 5 stars

Phoned technical support on Thursday…

Phoned technical support on Thursday lunchtime about a replacement torx bit. The gentleman who I spoke to was polite, knowledgeable and very helpful. New bit arrived, free of charge, on Saturday morning.
Excellent service, can't fault in any way.

September 19, 2024
Unprompted review
SEALEY logo

Reply from SEALEY

Thanks for the stars Simon. We pride ourselves on our personal customer service and really appreciate your feedback.

Rated 1 out of 5 stars

Something fishy going on with these…

Something fishy going on with these reviews.
Rated excellent with loads of bad reviews? And each time I write a review it magically disappears 🤔🤔🤔
The company is a joke.
They lie and say Life time guarantee even on their website page but when you ring them Sam tells you they're not covered.

September 10, 2024
Unprompted review
SEALEY logo

Reply from SEALEY

Hi. We pride ourselves on our range of guarantees and care greatly about ensuring our customers receive effective and prompt service. Please could you get in touch with support@sealey.co.uk or call 01284757500 so we can escalate this issue and get it resolved for you. Thank you.

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