Seamfix Limited Reviews 16

TrustScore 4 out of 5

4.0

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Company details

  1. Software Company

Written by the company

Seamfix limited is a people and a software development company at the forefront of Identity and data management, We help by seamlessly automating complex processes in order for you to be more productive, make customers happy and boost revenues.


Contact info

4.0

Great

TrustScore 4 out of 5

16 reviews

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Rated 5 out of 5 stars

Great Service

Had my and the family's NiN done at the Reading Office. The rep was on time, and attended to us courteously. The thumb-printing machine was a bit touchy but worked in the end.

November 1, 2024
Unprompted review
Seamfix Limited logo

Reply from Seamfix Limited

Thank you for your kind feedback!

We are glad to hear you and your family had a smooth experience at our Reading office, and we appreciate your patience with the thumb-printing machine. Thanks for choosing Seamfix!

Rated 5 out of 5 stars

It was a smooth and quick experience

It was a smooth and quick experience, very good customer service. Highly recommended

October 17, 2024
Unprompted review
Seamfix Limited logo

Reply from Seamfix Limited

Thank you for sharing your experience with us.

Your recommendation means a lot to us!

Warm regards,
Seamfix Team

Rated 5 out of 5 stars

My experience was quite pleasant

My experience was quite pleasant; I booked an appointment and arrived on time. I asked for an indication of how long it will take to complete; myself and my wife were attended to on time and we left within the stipulated duration. We later received our NINs a few hours later so altogether a seamless experience from Seamfix.

June 15, 2024
Unprompted review
Seamfix Limited logo

Reply from Seamfix Limited

Thank you for your kind feedback!
We are glad to hear that you and your wife had a smooth and seamless experience. We appreciate you taking the time to share your experience and we look forward to supporting you again whenever you need us.

Warm regards,
The Seamfix Team.

Rated 1 out of 5 stars

Extremely Poor Service

I agree with other reviewers about the poor service of this company. I had a remarkable rude experience at their Birmingham branch. We received a confirmed appointment for Saturday afternoon to get the nin for my children. We called the number we were asked to call once at the building. No one showed up. I waited at the door outside at the building for more than one hour in the cold with two children, yet no one showed up to get us into the building. Left several voice message, no response. I left with my children in annoyance having paid money to transport the kids and I to the place. Honestly cannot believe such a service is acceptable in the UK.

March 8, 2025
Unprompted review
Seamfix Limited logo

Reply from Seamfix Limited

We sincerely apologize for the frustrating experience you had at our Birmingham branch. We completely understand how upsetting it must have been to wait in the cold with your children, especially after receiving a confirmed appointment. This is not the level of service we strive to provide, and we deeply regret the inconvenience caused.

Please know that we take your feedback very seriously and are looking into what went wrong to ensure this does not happen again. If you’re open to it, we would love the opportunity to make things right. Kindly reach out to us at info@seamfix.com so we can discuss a resolution.

Once again, we truly regret this experience and appreciate your patience and feedback as we work to imake this better for you.

Rated 5 out of 5 stars

They have a good approach to customer…

They have a good approach to customer service. The problem or challenge they face is with the organisations they have as customers which they provide services to as a supplier. Some of their key customers have poor out of date systems and are not willing to upgrade or modernize them.

June 15, 2024
Unprompted review
Seamfix Limited logo

Reply from Seamfix Limited

Thank you so much for your positive feedback about our customer approach. We constantly work with our partners to ensure excellent service delivery. Rest assured, we are looking into this and all issues raised will be addressed to ensure a great customer experience.

Rated 1 out of 5 stars

This business is a scam

This business is a scam. They lie, and they have zeo customer service experience. They are set up to defraud people. I booked an appointment for a NIN modification, they charged me 15GBP upfront which i paid upfront. Few hours before my appointment, i got a call from them saying they just received a mail from Abuja that the NIN server is down until further notice.
I later found out this was a big lie. I went to a different service and did my NIN modification same day.
Since this incident i have sent email and i have called them severally for a refund and they have refused to process my refund. All of a sudden the staff members are not responsible for a refund, the finance team are based abroad and it will take forever for them to see my mail and process my refund. This business is dubious!

February 7, 2024
Unprompted review
Seamfix Limited logo

Reply from Seamfix Limited

We are extremely sorry to hear about your experience at one of our partner locations and we take your concerns very seriously.
We understand the inconvenience this may have caused you and are actively investigating the matter to ensure a quick resolution.
We have also sent you a message to get more information on what happened and how we can make it up to you.

Rated 1 out of 5 stars

Absolute scammers

Absolute scammers! I went to do my NIN 2 months ago, paid £40 and still no NIN and they began avoiding my calls and not responding to my emails. I wish I did research before paying these foolish people. Do not go here

December 16, 2023
Unprompted review
Seamfix Limited logo

Reply from Seamfix Limited

We are extremely sorry to hear about this, this is not the experience we promised.
We have also sent you a message to get more information on what happened, so we can promptly resolve it.

Rated 1 out of 5 stars

This Guys are scammers

This Guys are scammers. They took my money asked me to pay extra £40 to a private personal account and yet no NIN. Nigeria need to do better.

June 26, 2023
Unprompted review
Seamfix Limited logo

Reply from Seamfix Limited

We are extremely sorry to hear about this, this is not the experience we promised. We have also sent you a message to get more information on what happened, so we can promptly resolve it. Rest assured, this will be investigated.

Rated 5 out of 5 stars

Excellent customer experience

Excellent customer experience. Your priority is service excellence which you clearly demonstrated throughout my engagement with you. Nothing was a problem. Keep up the good work.

May 15, 2023
Unprompted review
Seamfix Limited logo

Reply from Seamfix Limited

Hi Peter, thank you so much for your review! Our focus has always been on exceptional customer experience, so we are happy to get such feedback.

Rated 1 out of 5 stars

NIN centre in Birmingham is Scam

NIN centre in Birmingham is Scam. They took my money and claim they ask for BVN which I already told the guy I forgot as I have left Nigeria a long time.
Customer service very horrible he couldn't even tell me his name. He was laughing and I could hear someone laughing at the background laughing. He said I can not him anything.

March 6, 2023
Unprompted review
Seamfix Limited logo

Reply from Seamfix Limited

We are extremely sorry to hear about this Judith, this is not the experience we promised. We have also sent you a message to get more information on what happened, so we can promptly resolve it. Rest assured, this will be investigated.

Rated 5 out of 5 stars

As the name suggests 'Seamfix'

As the name suggests, 'Seamfix'.
NIN registeration Service was fixed hassle-free. In fact, the fastest and most trouble-free service I have ever had from anything related to Nigeria.
Will highly recommend.

January 15, 2022
Unprompted review
Seamfix Limited logo

Reply from Seamfix Limited

Hi John, thank you for the vote of confidence! We appreciate it.

Rated 5 out of 5 stars

My NIN registration went without a…

My NIN registration went without a hitch. The customer service is top notch. Thanks.

December 27, 2021
Unprompted review
Seamfix Limited logo

Reply from Seamfix Limited

Hi Sani, thank you for your review. We're happy to have met your expectations.

Rated 5 out of 5 stars

Professional, agile and forward thinking organization

Very professional organization with proven expertise in identity management and device management solutions. Also well grounded in custom-built applications. We experienced first hand their delivery excellence during our MDM implementation where they delivered 100% to promise.

February 1, 2021
Unprompted review
Seamfix Limited logo

Reply from Seamfix Limited

Hi Kunle, thank you for the review. We will continue delivering an exceptional customer experience.

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