While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I got a refurbished lenova gaming laptop years ago and it is the best computer I ever bought. I love this company!

Rated 5 out of 5 stars

I ordered a laptop with the condition of "opened never used" and even if I was a bit hesitant I must say that the product received surprised me a lot! The laptop is brand new and had never even been t... See more

Rated 5 out of 5 stars

Premium seller with superior product and shipping. I bought Lenovo X1 Carbon Gen7 with a condition of OPEN BOX. Indeed, the box was opened but the laptop is totally new. I am very satisfied... See more

Rated 5 out of 5 stars

Early days with the laptop, so i always reserve some judgement, will see how things go with it in the long run. However currently very happy with both the product and the communication of the seller,... See more

Company details

  1. Computer Support and Service Company

Information provided by various external sources

Huge Inventory of Remanufactured Laptops, Tablets, Desktop PCs and Workstations. Fast free shipping within UK and mainland Europe. Lenovo Specialists. Business Sales and Support.


Contact info

4.8

Excellent

TrustScore 5 out of 5

54 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service, great value for money

Very impressed. I was a bit wary of buying a refurbished laptop from a company I hadn't heard of, but a quick conversation with them gave me confidence. I ordered, and the deviced arrived the following day, which was impressive.

There was a problem with the laptop which prevented me from setting it up properly. This ended up with me returning the device to them; they identified the issue - not at all an obvious one - replaced the offending component with a superior one to avoid any further delay, and shipped the laptop back to me within a day of receiving it. I now have a good, solid laptop at a great price.

Sometimes things go wrong. For me, the acid test is how an organisation responds. Seamless IT's response was excellent; helpful, constructive, courteous, and clearly focussed on sorting the problem out. Hat tip to Dave and the engineering team for this.

So I would have no hesitation in using them again, and in recommending them.

June 25, 2020
Unprompted review
Rated 5 out of 5 stars

A seamless experience with Seamless :)

I knew what I wanted which was the Think-book with 15" screen and 512 SSD and 10 gen I7 chip. The obvious place to go was Laptops Direct, who have very good prices. Was about to place an order and then read the appalling reviews. Their price was good, but then somehow I stumbled on the Seamless Site and there it was, £200 cheaper than Laptops Direct. Only question was as it was a refurbishment, what was I going to get. I had one query regarding the keyboard and within a minute was through to Dave, I believe, who was on the spot, had already processed my order and confirmed that it was a UK board. The laptop arrived within 36 hours from having placed the order, I have removed the weekend timing as they are closed then. The box had obviously been opened but inside was a brand new laptop. ??? Have been unable to find anything which suggests that this was anything but brand new. I have gone through and set up the various programmes and everything seems to be 100%.

Frankly a very impressive no hassle service and bearing in mind the normal RRP was over £1000 a real bargain. Oh am I glad I did not risk the stress which would have come from a Laptops Direct purchase. Sorry to mention another company but that is the reality.

Well done Seamless and I will be back.

June 16, 2020
Unprompted review
Seamless IT Limited logo

Reply from Seamless IT Limited

Hi Henry, many thanks for your positive review, we really appreciate it and look forward to helping you again in the future. Best regards, Seamless IT.

Rated 5 out of 5 stars

Thanks Dave. Incredible price and customer service

Dave at seemless it was very helpful to me when picking out my product and giving me all the information necessary, explained to me the reason the laptops were cheaper on there than retailer stores so that I felt comfortable buying from an unknown seller.

I thought I made the mistake of picking a German keyboard and panic emailed seemless it. They were very helpful and fast in responding and finding out what I had ordered. Of course I had ordered the right model and panicked for no reason and the laptop was still shipped out on schedule.

When the laptop arrived the next day it was working perfectly as advertised. The only issue was that I noticed the laptop lid was very slightly bent in the middle at the point where the webcam was. I did a backlight test and other tests on the laptop and they all checked out fine. It was simply a very minor aesthetic issue. I did not ask for it to be returned as if anything it helped me open the lid easier!

My guess is that as seemless it buy the stock that Lenovo can't sell due to a box being opened or (like this case) an aesthetic issue which means the item would get returned to them, if bought at full retail price by some fussy customer, they sell it to companies like this for cheap. But considering I paid £700 for my laptop and on lenovos website the exact same model is worth £1099 I am more than happy if the little bend is the only difference. Seems worth £400 to me.

That's not to say all laptops from seemless it will be like that I'm sure. But overall I've had a very good experience with them. It's my second day with the laptop and am very glad I made the purchase.

May 6, 2020
Unprompted review
Rated 5 out of 5 stars

Top seller

Ordered a laptop and less than 20 hours later it was up and running on my desk, great service and great choice of computers.
I would recommend you get your next purchase from these guys.

May 4, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look