Great customer service. The clothes are made to measurement, and mine took a little extra time to make, but they communicated wonderfully throughout the whole process. Then when my order arr... See more
Company replied
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See what reviewers are saying
My order took a little longer than expected to arrive, but once it shipped, it arrived quickly! It was a perfect fit. I'm looking forward to getting many uses out of my dress.
Company replied
I had an all-around excellent experience with SeamsFriendly. My dresses are absolutely beautiful and the fit is perfect. The quality of the seams and hems is outstanding. I was also really impressed b... See more
Company replied
More than 10 emails further because I want to return a see trough item. They keep requesting a picture while my girlfriend is wearing it and won't return her money. Even though it is EU regulation tha... See more
Company replied
Company details
- Clothing Store
- Children's Clothing Store
- Men's Clothing Store
- Plus Size Clothing Store
- Western Apparel Store
- Women's Clothing Store
Written by the company
We are the only fashion brand in the world offering a collection of Infinitely Customizable Clothes where Every Style is Available for Women, Men, and Kids of All Body Types, Sizes, & Heights.
Contact info
F-5, Vinay Path, Bani Park, 302016, Jaipur, India
- 097722 99442
- hello@seamsfriendly.com
- seamsfriendly.com
4.2
Great
69 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The Perfect Summer Dress
I ordered two items. Both turned out to be superb in terms of quality, style, and size; everything is exactly right for me because they were customized for me. I would recommend Seamsfriendly to anyone looking for apparel for themselves or their loved ones
January 2, 2022
Unprompted review
Above Expectations
The color, style, and fit of the dress were all fantastic. Compared to what is accessible for pregnancy outfits on any other site, this brand has a gorgeous, vast collection, plus the size is perfect for me. Their excellent customer service has been the cherry on top. The entire experience was good. Thank you, SeamsFriendly, for making me feel good.
December 23, 2021
Unprompted review
I ordered 2 garments- a jumpsuit and a…
I ordered 2 garments- a jumpsuit and a dress, both turned out to be great! The fabric was soft to touch and breathable for the skin and the stitching was high end! There were good size POCKETS in both the garments, a thoughtful design element. The unboxing experience of the delivery was good, there was a personalized note with my name and the outfits came in an eco friendly bag. Overall, I'll buy again and highly recommend this brand for the feel of their clothes and construction of the garment.
August 17, 2021
Unprompted review
I have purchased a number of high…
I have purchased a number of high quality items from this company. I have had a couple of issues with tearing one with a button and one with a seam I was offered a small refund or both occasions so I could get them mended locally. I am very tall with long legs and find it difficult to get well fitting clothes in the high street. Most of the clothing items they sell have useful pockets and most of made from cotton. I hate alot of the material used in high Street shops. I am not interested in fast fashion and want items I can wear for many years.
July 19, 2021
Unprompted review
Dishonest about returns policy
Had a terrible experience with this company. Their website promises free returns, but what they don't tell you is that they don't just GIVE you the return. I bought a dress from them and it arrived way too small. This is likely on me for sharing the wrong measurements. But at the end of the day, the dress didn't fit. Their website doesn't say "We ONLY refund items in case of our design team's error." It says "If you're not sold within 7 days, you can return the item." I'm not sold, and yet, they will not let me return the item. Instead they wrote back (more than a week after I filed the return request) asking for pictures, telling me the design team was not at fault, and basically leading me on a merry dance. Feels frustrating and dishonest.
July 15, 2021
Unprompted review
Reply from SeamsFriendly
Hi Anika,
Greetings from SeamsFriendly!
We happily accept returns for the below-mentioned reasons (as per our return policy):
1. What you ordered isn't what you got - you received the wrong item.
2. What you got is a completely different color.
3. There is a manufacturing defect, or the product's quality isn't up to the mark.
4. You received the wrong size - a garment that is not appropriate for the size selected or measurements shared.
5. You received a damaged item.
However, for reasons such as the customer not liking the product, we don't encourage returns. Since every product at SeamsFriendly is made-to-order, these returns hurt the business and environment.
We were trying to understand what went wrong by requesting more info on the issue and images to identify the root cause so that we're able to offer you an appropriate solution.
We have reviewed the measurements of the garment. The bust was made to 37.5 inches, and the hip was made to 41 inches - made correctly as per the body measurements shared by you.
We're a small, eager-to-learn brand trying to accomplish a big goal of offering high-quality designerwear to women of all shapes and sizes.
We make every product exclusively against an order and customize our garments to give the best possible fit. However, despite being aware of your body measurements, we couldn't provide the right fit.
We want to take this opportunity to learn, improve, and better our understanding of size and fit for diverse body types. We would like your support in this journey.
You can return the Maroon Handspun Knee Length Dress (WDRS212) to us at the address mentioned below through the "Priority Mail International® Small Flat Rate Box" service of USPS
SeamsFriendly LLP
F-66, Vinay Path, Bani Park,
Jaipur, Rajasthan - 302016, India
+91-9680156840
Please mention that this item is being returned for correction and mention the lowest possible value of these items to avoid customs clearance delay.
Please let us know as soon as you return this item, and share the return shipping charges receipt with us.
We will refund you for the item and the return shipping charges as well.
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