SearchBerg Reviews 158

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

After contacting Searchberg, Mr. Kyle Kaizen was assigned the task of redesigning our web site. Its been a somewhat confusing at times, journey. But all the way thru, Mr. Kyle has explained and addres... See more

Rated 5 out of 5 stars

Project manager Maxine and her crew have really wowed me. Every step of the way, her commitment and skill were clear. The videos they've created for us were simply brilliant, making our brand stand ou... See more

Rated 4 out of 5 stars

Searchberg has been doing my SEO services since 2015. Jake is my current project manager. I find him very professional, courteous and helpful in making sure my project needs are fulfilled with utmo... See more

Rated 5 out of 5 stars

Jake, Mike and the rest of the team at Searchberg have performed exceedingly well with the SEO program for my remodeling business. In a period of 3-4 months they have taken my company from obscurity... See more

Company details

  1. SEO Service
  2. Internet Marketing Service
  3. Marketing Consultant
  4. Online Marketing Agency

Written by the company

Search Berg is an award-winning digital marketing agency with over a decade of experience in SEO services, PPC, web design, and development. We specialize in helping businesses grow online by driving more traffic, increasing calls, and boosting sales. Our expert team is dedicated to delivering top-notch results through innovative strategies and cutting-edge techniques. Clients trust Search Berg for our commitment to excellence and proven track record. We focus on understanding our clients' unique needs and tailoring our services to achieve their specific goals. Our comprehensive approach ensures that every aspect of your online presence is optimized for maximum impact. With a customer-centric philosophy, we strive to build long-term relationships and deliver sustainable growth. Discover the difference with Search Berg and see why our reviews speak for themselves. Check out Search Berg reviews and learn more about our services on our About page. Experience the power of effective digital marketing with Search Berg. URL: https://www.searchberg.com/about-searchberg/


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

158 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

The fraudulent company

I wrote a bad review about the fraudulent practices of the company and the very very very bad service, that comes with it, so the supposedly the Gerneral manager call me after 4 to 5 days later saying that we could get my account fixed with 24 hours, I said why did it take you all this long to get back to me, after being cursed out, and hung up over and over again, I informed him that we found out the virus, was on their end, their host, and that should have gotten this fix in the first place, he agreed, then I informed him that I had already talk to Go Daddy and that they were going to fix the problem, and that will work with them, and I already paid them. then he offered me this in writing saying!!
“ Hello Peter,
It was a pleasure speaking to you today, With reference to our agreement we have decided to get your website live in the next 24 hours on the basis of your removing the negative reviews about Search Berg on Google and Trust Pilot platforms . The 24 hour deadline starts when the review has been successfully removed and is confirmed by my team.
Please do respond to this email with a confirmation if you do agree to the following terms and we may proceed accordingly
Thanking you
Daniel Levi - Sr Account Manager
Search Berg”
I told him that I would thank about it and call I’m back, after talking to my Lawyer, we thought it would be best to move away from them, and let go Daddy keep my website I paid for. Daniel got very upset saying I don’t want you to be apart of SearchBerg system anymore, and even refused to give the website that I owned, and that already taken my website off of the server, so no one could retire it, but it there host that had the infection, these people are disgusting, then hung on, I was on the phone with Go Daddy and Mr Danial from Searchburg doing a three way with all three people on the phone, he refused to give Go Daddy and me my property and said that he already removed me from the server so Go Daddy will not be able to transfer my web! Shame shame on this company.I’m notified the FTC AND THE BBS THIS COMPANY SHOULD BE CRIMINALLY INVESTIGATED, and closed down!

August 17, 2023
Unprompted review
Rated 5 out of 5 stars

SEO, Link building, Influencer Marketing and Social Media

Have worked with Maxine (project manager) since December 2022, so about 8 months now. I am on a budget as a struggling artist and photographer. They did a website audit right off the bat and found no serious problems. We started SEO services in December. They evaluated the site and suggested 25 keywords. I changed some keywords because I already ranked high for them. We agreed on 25 keywords and none of them ranked on Google or Bing. In December 2022 there was a Google update that killed traffic to the site. Searchberg recovered traffic by February and March. I have taken various packages from Standard SEO to Advance SEO in the last eight months. As of today, 24 keywords rank on Google and Bing. 17 of these keywords are in the top 20 on Google and Bing. I have keywords in the top 3 on Google and Bing with results on the first page of Google and Bing. Searchberg created the content and gave me the power to change or re-write everything as I saw fit. Sure there were spelling mistakes that spell checkers didn't pick up, and the grammar needed some tweaking. They even allowed me to change the photographs to what I wanted in each blog post and article they produced. The takeaway here is that it was not AI-generated and a human created the content. We have started link building on top of SEO now, and Searchberg has been outreaching out to sites in my niche to find the correct fit. We started social media and my social traffic to the website jumped from zero to 159 visits per week. No company is 100% flawless, that's not realistic. I trust Searchberg and Maxine to do the finest for my company.

June 28, 2023
Unprompted review
SearchBerg logo

Reply from SearchBerg

We are glad to hear that our SEO efforts have improved your website's rankings and traffic. Thank you for sharing your experience!

Rated 5 out of 5 stars

William Koski and Richard Martin have…

William Koski and Richard Martin have shown great care and concern for us, and they have shown great attention to detail in what we have asked them to accomplish!

March 20, 2023
Unprompted review
SearchBerg logo

Reply from SearchBerg

Thank you for your feedback! We are delighted to have provided you with excellent care, concern, and attention to detail.

Rated 5 out of 5 stars

I started working with Searchberg three…

I started working with Searchberg three months ago and I am very satisfied by their work, attention to detail and results so far. These are hard working well prepared employees who are highly professional. My business is getting more visibility and hope to do even better!

March 14, 2023
Unprompted review
SearchBerg logo

Reply from SearchBerg

We appreciate your feedback! Delighted to provide excellent service, attention to detail, and boost your business visibility. Thank you!

Rated 1 out of 5 stars

COPYRIGHT INFRINGEMENT CLAIM - CLIENT BEWARE

On January 30, 2023, a year after using Searchberg for SEO services for my published books, I received a Claim Number for Copyright Infringement from a legitimate copyright law firm in California. They requested I provide them with the license for using one of their client’s copyrighted photographs of the Denver skyline that was used in a campaign by Searchberg on my website.
I immediately contacted my PM at Searchberg regarding their licensing of this photo and was told that their legal department would be contacted and would get back to me and that I “would not be hung out to dry”. To date they HAVE NOT responded to any of my requests for assistance.
After consulting an attorney and doing our “due diligence” of both the photographer, the photo of the Denver skyline Searchberg used, and the US Copyright Licensing Office, we found that it was indeed a misuse of the photo. We were advised by our counsel to not ignore this claim.
We negotiated with the copyright law firm and settled the claim. All documentation has been provided to Searchberg with no response to date from them, even though they were responsible for the use of this copyrighted photo.
This is written in the hopes that it may “save” other unsuspecting clients of this financial and personal pain.

March 7, 2023
Unprompted review
Rated 1 out of 5 stars

Stay away!

Stay away!
I work with this company for four months and I was confident because they guarantee that my website will be well build and I will start have clients if I will not be happy I can have my money back.
After my project was done I didn’t have no clients and I found out that my website is not functional! My website was working fine before I just needed some updates and a good marketing wherever they did when I find a client on my own she couldn’t make a payment or schedule an appointment, so frustrating I go back to them and they told me that is my fault I should check when it was done in the first month and now I have to pay again, When I mention that I wanna use their policy and have my money back they told me that is my fault about website, they show me that was 2-3 clicks on my page and that means they give me clients, visitors and clients are different things !!!! and maybe that was me because I was checking my website all the time you can’t claim that you give me clients because no one contact me, on top of everything they add that maybe the first company who initial build my website was going through my stuff but who responsibility is to secure my website and my personal information I should’ve been informed immediately if was any suspicious activity.
Well, I spend thousands of dollars and time so at the end I had to close my website. they don’t take no responsibility for there job and there’s no way to have your money back because they gonna use everything against you , Before you signed the contract they promise you so many things over the phone but not in writing be email so in case that you complain you literally don’t have no proves!!!!!
This is how they did to me I know I have the right to ask for my refund but they told me show me that agreement and when I told them that it was verbal over the phone they text ,,you have no case ‘’
* And by the way this is my second review because my first one disappear and I’m wondering why they have only good reviews somehow bad reviews disappearing.

August 22, 2022
Unprompted review
Rated 1 out of 5 stars

Stay well clear

Stay well clear. Salesman jermey promised the earth after doing a website audit and sold me a seo package that he said would get results. Project manager adam said i should be on a more expensive package and non of my agreed keywords were ever worked on! 5 thousand pounds later and they stopped answering my calls. How is this even legal!! Please please please stay well away

June 22, 2022
Unprompted review
Rated 2 out of 5 stars

Some good but mostly bad.

I see the glowing reviews and it seems like I worked with a different company. They pressured me to give them a good review on trust pilot early on before they had done much work for me, so there's another review from me that shows 5 stars, which isn't where I am now. They performed a couple of services for me...

1. They migrated my site into WordPress. This did not go well at all. Different people worked on each page and there was little cohesion throughout the site, with different fonts and looks on every page. It was literally impossible to get them to correct everything so I had to learn WordPress and get into the site myself to make the corrections. This drug on for quite some time. It became evident during this process that the website was not being done in the US, as they did not have a handle on punctuation, capitalization, and many basics of English.

2. SEO. They had a few good writers but most of the posts came from outside the US. Their unfamiliarity with English was very evident. I began rewriting nearly every post. The content was often fluff that just came across as excuses to use SEO words and phrases. Many times they didn't even make sense. A minority of the work had good content. But rewriting everything became a full-time job for me. So they were turning out a lot of work and did increase my rankings but they could not handle being left alone with the work. They made many, many promises to improve and learn from their mistakes but nothing ever changed in the 7 months I worked with them. I heard, "That will not happen again" 100 times only to see the same mistake again the next week, or even in the next batch of posts sent for my approval.

June 9, 2022
Unprompted review
Rated 1 out of 5 stars

STAY FAR AWAY

STAY FAR AWAY! I used Searchberg for a few projects and let me explain the situation with one and why you should NOT work with the company. 

#1 Your project manager will always be in a meeting when you call, since the time I signed up with them, I have had 3 different project managers and the issue is the same, they will never be readily available when you call, then the receptionist will tell you that they will get a message over to them and they will call back but NO, they won’t call back they will send an email. They keep switching project managers, this says a lot already. 

#2 I purchased a website, with 1 year of maintenance, they should make it clear before you sign up that maintenance is NOT website edits, it's simply making sure your website is up and running (which doesn’t take much time or effort), and any further changes you may need, ex: need product, title change, price change, etc, will come at an extra cost. OK, fine, let's say I was aware of this and was okay with it, when it comes time for me personally to enter the WP backend to make my own changes, I can not access the entire backend because they used a paid theme and kept the credentials for themselves. So pretty much, to enter the backend of the installed theme that they purchased to create the site, I need the credentials for it, I asked them for it considering the website is MINE and I paid for FULL OWNERSHIP of it, they are requesting I pay to get the credentials for the theme backend. SO now, I am stuck in this circle where they tell me I need to pay for further edits or do the edits myself, then I try to do the edits myself, and OH! I can’t because I don’t have access to it. What a pickle.

#3 Their communication is extremely poor and email responses take several days.

#4 They do not provide any additional value. They won’t provide recommendations on how to make your website better, nothing. As a matter of fact, they literally do what you tell them and if you are not a website expert they will create a poorly designed site based on your requests when in fact, a trustworthy agency would give pointers as well as provide feedback on why certain things should NOT be done on your site.

#5 They promise mobile-friendly sites and DO NOT produce it. I have requested over several weeks to have my website edited based on what I paid for, MOBILE FRIENDLY, and they ignore my requests.

Do not do business with them.

June 9, 2022
Unprompted review
Rated 1 out of 5 stars

10 THINGS YOU DON'T KNOW ABOUT…

10 THINGS YOU DON'T KNOW ABOUT SEARCHBERG
1.) IT'S A NUMBERS GAME FOR THEM.
It appears that there's really no strategy behind their SEO. It's a hit and miss.
But a good strategy they have is taking your money. They promise you a money back guarantee but then they will string you along for 6-8 months because "SEO takes time". Next thing you know, they will use that not to give you their refund.
2.) LACK OF HONESTY
A real SEO company would mark a client's IP address and their own so as not to affect the metric of the visits. They used my own IP hits as justification for the bump. Who knows what they will do to future clients on inflating traffic from shady IP addresses.
3.) OVERALL TRAFFIC WENT DOWN
My traffic for the last 8 months just kept going down with no confidence as to the next move.
4.) YOU'RE BETTER OFF POSTING ON SOCIAL MEDIA and BLOG ARTICLES ON YOUR OWN.
Bad postings and unmet postings on social media.
5.) SHORT LINKS ARE IMPORTANT
They didn't do short links on my site.
6.) THEY WILL LIE & NOT HONOR THEIR WORD
Rick emailed me and said that they will refund all the money I paid. You can guess what happened, nothing. Thank you Rick. Thank you Valerie.
7.) INCONSISTENT FOLLOW UPS & CANNOT BE REACHED
8.) THERE WERE SALES NO SALES CONVERSIONS THROUGH THEM
9. ) YOU'RE BETTER OFF PAYING $200-$300 TO AN INDEPENDENT SEO FOR THOUSANDS OF BACKLINKS
Better pay someone directly than paying SearchBerg with their mark-up.
10.) REVIEWS HERE ARE LIKELY PREDETERMINED (POSSIBLY EVEN BOUGHT)
I've asked around the industry and I've heard that many, including SearchBerg, are now applying positive counter-feedbacks like maybe 5-10 for every negative review they get. If you look at Yelp, Reddit, TrustPilot, Google Reviews and Better Business Bureau, there's plenty of bad reviews for SearchBerg yet all of a sudden, several positive reviews would show up (such as in Google). If you're thinking that service was rendered for me, I actually I must now redo everything.

If you want to see photos, please see head over to SearchBerg's Yelp review (New York)

May 22, 2022
Unprompted review
Rated 1 out of 5 stars

Be aware if this company

Be aware if this company, They say they are in NY but the secretary of state in NY have no records of them, then they say the under another name, that name as well is not in NY secretary of State records.

March 22, 2022
Unprompted review
Rated 1 out of 5 stars

Doesn't matter what plan you take it's…

Doesn't matter what plan you take it's not worth more than $100/month. A bunch of articles, blog posts, and citations won't move the needle for SEO. Better get that work done from Fiverr or Upwork for $100/month. Plus the staff is also incompetent and do not understand the nuances of how Google's search engine algorithm works.

August 22, 2021
Unprompted review
Rated 5 out of 5 stars

Just had my website redone and they…

Just had my website redone and they also helped me with proper Seo. Alistair was great and took care of any and all concerns immediately. I am really happy with my website, Alistair is an asset and a life saver. Thanks!!

July 22, 2021
Unprompted review
Rated 1 out of 5 stars

Just horrible experience.

Just horrible experience.
Made two link building orders, first order they made in time but didn't meet requirements we agreed on. Second-order finished only 15% of it and afterward refuse to finish it and didn't do any refund also.
Just horrible service.

June 30, 2021
Unprompted review
Rated 1 out of 5 stars

I didn't have a good experience with…

I didn't have a good experience with Searchberg. I was promised results in 4 months by Marcus (sales person I believe) when making the deal. It was a great disappointment and the results were terrible. They were unable to generate genuine traffic to my website therefore I no longer do business with them.

April 22, 2021
Unprompted review
Rated 2 out of 5 stars

An ok experience!

I left a bad review before, when talking about the 100% money back guarantee, because I didnt get my money back. But the rule seems to be that if they do the work or almost all of it, it doesnt count.
So in all honesty, it's not a 100% money back guarantee, but more like a "you can get it back if its within all the terms", so like any company with that type of a routine.

But over to the positive part. They reached out and offered to complete the work, so that's very big of them, I believe. It shows that they want to finish with style, sort of I guess.

March 13, 2021
Unprompted review
Rated 1 out of 5 stars

Unprofessional

This company filled out a contact form on my website for event photography instead of emailing me using the email address I give at the top of my contact form. This prompted a workflow for the fake event they inputted a date and number of hours of coverage needed. This is one way to make sure a photographer will never use your services. Very unprofessional agency.

March 9, 2021
Unprompted review

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