Searchmetrics Reviews 15

TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Software Company
  2. Marketing Consultant
  3. SEO Service

Written by the company

Searchmetrics, our partners and our clients are united by a belief in the power of insight and an understanding that data makes decisions better. A bias towards innovation has helped Searchmetrics support the growth of household names like eBay, Barclays and Siemens, giving them the power to navigate the hyper-competitive search landscape. Worldwide, thousands of businesses have already benefited from working with Searchmetrics and our comprehensive portfolio of data, software and services.


Contact info

2.8

Average

TrustScore 3 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Robust, data-driven SEO Suite for Enterprise

My experience with Searchmetrics has been the most comprehensive, personalized SEO experience I've had in my career. From the start, we had friendly help with the technical setup and virtually on-demand assistance whenever we needed it throughout the five years (so far!) of our engagement. Let me be clear, this isn't just SEO ranking software - the content briefs and keyword research functions allow us to be *prescriptive* in our content creation based off thought vectors and competitive ranking insights. We can see the technical updates needed in an easy-to-understand format and get those handled quickly. Moreover, we can tag critical URLs for alerts that lets us see potential impacts to on page changes before they get indexed by search engines. I will also say that my most amazing moment with SM was when I picked up the phone (with confidence) in front of my boss and my bosses' boss and asked a question of our CSM that he answered because he *knew us* and knew our SEO situation. You're not just a number here. I can't recommend this group or the technology highly enough.

May 19, 2021
Unprompted review
Rated 5 out of 5 stars

A Must-Have Platform for Enterprise SEO

I've been a Searchmetrics customer with a couple of different companies since 2013, so I've how the platform has grown and changed as SEO has changed over the years.

One major area where Searchmetrics has stepped up is in SEO-friendly content creation with Content Experience. This has been an absolute game-changer for us since it makes the process of producing content and streamlines it so we don't have to do multiple rounds of revisions with our writers to "check the boxes" for SEO-optimized content.

Once I or someone from my team creates the content brief which encompasses the topic and keyword research part of the equation, it gets to the writer who then has all they need to produce SEO-optimized content the first time.

This has resulted in six-figure incremental traffic gains over the past couple of years which is HUGE in the B2B software space that we operate in.

So as long as you're not one of our competitors, I highly recommend Searchmetrics as your Enterprise SEO and Content platform.

Thanks!

May 14, 2021
Unprompted review
Rated 5 out of 5 stars

Great SEO platform and fantastic team

Searchmetrics platform as been crucial in our content development and SEO work. The ability to research topics, understand visibility in comparison to competitors and provide technical suggestions are just a few reasons I've enjoyed working with them. I've brought them on to each new company I work with and have been fortunate enough to work with Josh in my current and last role. The entire team over the last 4 years has been great! Highly recommend!

May 4, 2021
Unprompted review
Rated 5 out of 5 stars

5-Star Customer Service

I've worked with SearchMetrics for years. They get 5 stars because when the tool fails or has an issue, the staff is on-point every time. Customer service is their best asset.

April 30, 2021
Unprompted review
Rated 2 out of 5 stars

One of the biggest SEO tools, but..

One of the biggest SEO tools. But unfortunately not really effective in relation to its prices. There are much cheaper tools which have more features and have a better usability. Maybe there are other positive opinions but in my eyes I don't really miss it.

February 28, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Customer service

Bought an incorrect package. I was swiftly refunded and guided to the sales team by Wendelin. The sales team were able to assist me in setting up a customised subscription.

September 29, 2016
Unprompted review
Rated 5 out of 5 stars

Fastest and most sophisticated SEO solution

I'm using the Searchmetrics Suite since a couple years now. My only concern would be that the user interface got a little bit clunky over the past years because they added so many features. But from what I need, which is mostly a lot of data for my clienst, it's the most sophisticated solution on the market. I'm also trying other solutions now and then, but in the German and European market I didn't find anything comparable yet.

April 2, 2015
Unprompted review
Show reviews in all languages. (15 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look