The automated order process didn’t work well at all but the human associate did a nice job. The element shipped very fast. It wasn’t packaged very well but I bent the attachment prongs back into shape... See more
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Review summary
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The two refrigerator water filters are automatically renewed for purchase and delivery every year with a friendly reminder. I would have given a 5 star if the price had not increased by about 14%, $11... See more
Researched parts needed on Sears Parts Direct, ordered, received. Tech states “ Electrical connections were loose, cleaned terminals and reconnected power. Old unit remains in place. Checked operati... See more
Not having to remember to order or when to order -> the recurring order removes any lapse(s) on my part. The part (fridge filter) always arrives w/ prior notice from Sears Parts team. Definitely sa... See more
Company details
Written by the company
Sears PartsDirect – Genuine Appliance Parts, Trusted Service, and Expert Support Sears PartsDirect is your trusted online source for genuine appliance parts, lawn and garden equipment parts, and repair accessories. Backed by the trusted Sears name, we proudly help homeowners, technicians, and DIY enthusiasts find the right replacement parts to keep their appliances and tools running like new. From refrigerators and washers to lawn mowers and power tools, Sears PartsDirect carries millions of genuine OEM parts from leading brands like Kenmore, Whirlpool, LG, GE, Maytag, and Craftsman. Our easy-to-use website makes it simple to search for parts by model number, brand, or category — so you can quickly find exactly what you need. At Sears PartsDirect, we’re committed to delivering reliable service, fast shipping, and expert repair guidance. Our online repair help center features step-by-step instructions, part diagrams, and how-to videos to make home repairs simple and stress-free. Customers choose Sears PartsDirect because we combine trusted quality, competitive pricing, and exceptional customer care. Whether you’re replacing a refrigerator water filter, fixing a dryer, or tuning up your lawn mower, you can count on us for dependable products and support. Visit www.SearsPartsDirect.com today — your one-stop shop for genuine appliance parts, repair advice, and service you can trust.
Contact info
5407 Trillium Blvd, Suite B120, 60179, Hoffman Estates, United States
- searspartsdirect.com
4.1
Great
503 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Easy to figure out what part I needed
Easy to figure out what part I needed
April 4, 2026
Unprompted review
Part ordered
Saul, the service tech, very helpful on advising part to order. Delivery quick, the following day.
March 30, 2026
Unprompted review
It was just the part we needed
It was just the part we needed. We were worried that we wouldn’t get it cause we saw it was on backorder last year. We got it in reasonable time. Now I can fertilize our yard with my spreader.
March 26, 2026
Unprompted review
New vs Old
I was able to find and order my replacement part. I
like that you can verify the part for your model. The only negative is new plate is thinner in thickness to the original.
March 27, 2026
Unprompted review
Parts were correct as described
Parts were correct as described. It was easy to navigate the website and the price was very fair. The parts arrived in a timely manner.
March 26, 2026
Unprompted review
Received the power supply
Received the power supply, opened it, appears to be in good shape, no damage. Haven't installed it yet. I can always leave another review after that.
March 29, 2026
Unprompted review
It not bad I was expecting an all clear…
It not bad I was expecting an all clear on with a white base and back like my refrigerator came with. This one has a white ring around the top of it and looks good not really out of place. I just adjusted my shelves by moving my milk shelf up to where the broken one was and used the new one for my milk shelf
March 29, 2026
Unprompted review
easy to find,
March 23, 2026
Unprompted review
The two refrigerator water filters price increase.
The two refrigerator water filters are automatically renewed for purchase and delivery every year with a friendly reminder. I would have given a 5 star if the price had not increased by about 14%, $117.65 to $133.82. From 2020 through 2025 the price stayed at about $117. The purchaser should have been advised that the price increased.
March 27, 2026
Unprompted review
The only place we could find this part
The only place we could find this part. Perfect fit.
March 26, 2026
Unprompted review
I was hoping that the motor would be a…
I was hoping that the motor would be a plug and play but the installation was easy. Just had to cut wires going to the existing one and wire nut them to the new motor. Remember to unplug the refrigerator before cutting the wires. My refrigerator is 25 years old and I’m sure will need replaced in the not to far future but I’m very happy that the motor for the cooling fan is now working properly.
March 27, 2026
Unprompted review
Quick delivery
Quick delivery, the right part, installed and it’s working fine!
March 20, 2026
Unprompted review
They didn't send a part but charged me
They didn't send a part but charged me, this company seems like a scam. I had to try to get my money back from the credit card company. They never have anything but AI chat available, DO NOT ORDER FROM THEM!!!
February 26, 2026
Unprompted review
Easy to navigate website and order parts
Easy to navigate website, easily found the parts I needed and fast shipping; arrived two days earlier! Cost and value for 5 parts was extremely good.
March 21, 2026
Unprompted review
Great help and great service and quick…
Great help and great service and quick too.
March 23, 2026
Unprompted review
Easy perfect fit
March 20, 2026
Unprompted review
These are well-made parts and work beautifully…
These are well-made parts and work beautifully. I purchased roller wheels and pulley bracket. I am so pleased. You could see, feel, and hear the difference between the old parts and these. I bought the cheap junk knock-off parts on Amazon and they failed after only 1 & 1/2 years. Lesson learned, never again. I will definitely use Sears Parts Direct in the future.
March 18, 2026
Unprompted review
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