My package was unexpectedly sent back, which was a bit strange. I contacted customer service and got a very quick and friendly response. They helped me straight away and sent my order again without... See more
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I ordered a cd and a record via Bandcamp. I immediately followed up with a message requesting a Saturday delivery, and asked if they could ship the items together as the shipping costs exceeded the co... See more
I do not leave many store reviews but on this occasion i have to. Serivice was amazing, orderd 2 pretty hard to find LP`s and both arrived in mint conditon and within 3 days from France to the UK... See more
First order was a pleasant surprise. Picked 8 cd's for an attractive price and affordable shipment cost. No automatic payment but a request to make a payment. Then conformed and shipped. Arrived withi... See more
4.0
Great
29 reviews
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Had very bad experience with them
Had very bad experience with them. I ordered a couple of cd's and a tshirt from them.
A month and a half later the customer service person Gulliaume sent me a message saying that they made a shipment error and my order was sent to germany. He also told me that he gave my name, address and phone number to the person who got my order so that they would send me the order and i should wait another week. He also told me that if I get someone elses order then I should forward it to the rightful owner.
When I pointed out that it is wrong of him to share my details and ask me to sort his shipping mistakes out he started belittling me and refused to give me a refund.
Luckily I had used paypal to pay for my order and got a refund through them.
Never going to use this company to order anything again.
May 26, 2018
Unprompted review
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