Excellent service from the team and gave me an awesome price for my sofa ! Definitely recommend!
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Purchased a sofa at their store in Alkmaar and got the wrong sofa delivered in 2 different colour tones. After 6 weeks of emailing -both to Alkmaar and central customer services- as well as phoning an... See more
Company replied
Top service! Very friendly, helpful workers + manager. I’m very satisfied with my purchase. They even have extra discounts on Sundays. I recommend, specially if you’re not to picky with material and c... See more
Company replied
I've been to the show room in Alkmaar. All staff was extremely helpful and knowledgeable of the different types of sofas and materials. I ended up buying a couch that was tailored made according my ne... See more
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Company details
Written by the company
Seats and Sofas is dé specialist in zitmeubelen. Met maar liefst 49 Megastores verspreid over Nederland, België en Duitsland is er altijd een showroom bij u in de buurt. Dankzij onze unieke Giant Take Away-formule profiteert u van een scherpe prijs én kunt u uw nieuwe bankstel, hoekbank, loungebank of fauteuil vaak direct uit voorraad meenemen. Onze collectie volgt altijd de nieuwste woontrends en is verkrijgbaar in een breed scala aan bekledingen en kleuren. Uw ervaring staat bij ons centraal. We horen dan ook heel graag hoe u uw aankoop en ons advies heeft ervaren. Met uw feedback kunnen wij onze service en dienstverlening continu blijven aanscherpen!
Contact info
Koedijkerstraat 2, 1823 CR, Alkmaar, Noord-Holland, Netherlands
- 727501700
4.2
Great
533 reviews
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DISSAPOINTING SERVICE!!!
Good service in the shop up until it comes to paying and collection. We paid in full, paid a delivery person to collect and then got told it takes 2 days for them to see the payment and admin dept was closed.We had to pay this delivery person twice to collect and this after the shop confirmed our couches are ready for collection, it was already arranged that we were collecting on the Saturday,they refused to deliver after their own mistake!!!!
SHOCKING SERVICE!!
May 1, 2022
Unprompted review
Reply from Seats and Sofas - Alkmaar
Dear Mr Westerhuis.
Thank you for sharing your experience. We would like to hear your contact details so that we can resolve your complaint as soon as possible. Please send an e-mail to info@seatsandsofas.nl.
With kind regards,
Jerry - Seats and Sofas
highly recommend to go to alkmaar store…
highly recommend to go to alkmaar store ,the staff are nice and really helpful,me and my husband had really bad experience in zaandam store ,there’s one staff constantly upset us with price and attitude
hope this can help ,thank you
December 5, 2021
Reply from Seats and Sofas - Alkmaar
Dear sir/madam Lemmon,
Thank you for your response. We are pleased to hear that our service meets your expectations. We hope to be able to serve you again in the future.
Kind regards,
Sylvia - Seats and Sofas
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