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Seats and Sofas - Hoogeveen Reviews 257

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TrustScore 4 out of 5

4.0

Sofa Store
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Groenenwegenstraat 23-25, 7901 ED Hoogeveen, Drenthe, NL

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528236174

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Company details

  1. Sofa Store
  2. Furniture Store
  3. Home Goods Store
  4. Living Room Furniture Store

Written by the company

Seats and Sofas is uw specialist in zitmeubelen. Door de Giant Take Away formule is het mogelijk om tegen een voordelige prijs bankstellen, hoekbanken & loungebanken en fauteuils direct uit voorraad te leveren. Onze collectie wordt continu aangepast naar de laatste trends en is verkrijgbaar in een tal van bekledingssoorten en kleuren. Wij zijn erg benieuwd naar uw reviews en staan open voor uw klachten, zodat wij onszelf constant kunnen blijven verbeteren.

Contact info

  • Groenenwegenstraat 23-25, 7901 ED, Hoogeveen, Drenthe, Netherlands

  • 528236174

4.0

Great

TrustScore 4 out of 5

257 reviews

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Rated 5 out of 5 stars

I would recommend Seats and Sofas

I would recommend Seats and Sofas, Hoogveen to my friends and family. There customer support team was very effective and helpful in answering questions.

I am sure, I will buy future products from them.

July 3, 2025
Unprompted review
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Reply from Seats and Sofas - Hoogeveen

Beste meneer/mevrouw G,

Hartelijk dank voor uw positieve beoordeling van onze vestiging in Hoogeveen. Wat fijn om te lezen dat u tevreden bent over de klantvriendelijkheid en de behulpzaamheid van ons serviceteam.

We doen ons best om elke klant zo goed mogelijk te begeleiden in het aankoopproces en het is mooi om te horen dat u overweegt in de toekomst opnieuw bij ons te kopen.

Met vriendelijke groeten,
Seats and Sofas

Rated 1 out of 5 stars

What a disaster

What a disaster, we waited 5 month before our seat and sofa was delivered, after 3 month we entered a service/claim request, 2 months later a service men came by, 2 months later again with no solution. Now they told me the goods have to be returned to the manufacturer, at my cost, expected delivery time 3 months minimum and then I get the same problems again. This all happened with dozens of emails, phone calls without result. Proposals like money back, replace with another, repair at home is not acceptable to them

January 23, 2025
Unprompted review
Seats and Sofas - Hoogeveen logo

Reply from Seats and Sofas - Hoogeveen

Dear Mr. Wijngaarden,

Thank you for your review. We sincerely apologize for the delays and issues you have experienced with your order and the service process. We understand how frustrating it must be to wait so long without a proper solution. This is not the level of service we strive to provide. We would like to investigate your case in more detail to find a resolution. Could you please send us your contact details via WhatsApp at +31 6 53654103? We truly value your feedback and want to work towards a satisfactory solution.

Kind regards,
Seats and Sofas

Rated 1 out of 5 stars

It cost me €4000 but not delivered as…

It cost me €4000 but not delivered as verbally spoken and agreed. The sales man made a drawing in the invoice that i can not understand, but different with the model that agreed.Salesman 1, already not employee, salesman 2, agreed to get me new couch as i originally ordered but now she is at another branch. salesman 3, they can not do anything about it.
Seats and Sofas management, i request please give me the sofa just like the model because the first salesman is not available anymore to clear this up.
Edit: the response from seat and sofas account is a total lie.

August 9, 2023
Unprompted review
Seats and Sofas - Hoogeveen logo

Reply from Seats and Sofas - Hoogeveen

Dear Nurul,

Thank you for your review. We would like to improve your experience. We will contact you as soon as possible.

With kind regards,
Seats and Sofas

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