Seaye UK Reviews 

80
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably affordable prices, noting that the glasses offer incredible value and massive savings compared to traditional high street optical stores. People also warmly highlight the solid build quality, stylish and comfortable frames, and exceptionally helpful customer service throughout the entire purchasing process. Many consumers emphasize that the precise prescription accuracy matches their expectations completely while remaining entirely budget-friendly for everyday wear. Some reviewers were not happy with the lens quality, mentioning specific issues with blurry vision, incorrect focus, and frustratingly difficult return processes.

What people talk about most

Product

Consumers find product to be positive, highlighting great value and exceptional satisfaction with the... See more

Price

Customers had positive experiences with price, frequently highlighting that the glasses are remarkably... See more

Quality

Reviewers highlight positive aspects of quality, noting that the lenses are crystal clear and the frames fit... See more

Service

Customers consistently note positive experiences with service, highlighting fast delivery, helpful... See more

Value for money

Users describe positive interactions with value for money, frequently highlighting very affordable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very pleased with my new glasses which arrived yesterday.I am still getting used to them as they are a stronger prescription. The website was easy to use, with a lot of choice for frames and selecti... See more

Rated 4 out of 5 stars

Good well made glasses very helpful staff checked all information given when it seemed correct Tooled longer than expected don’t think it was there fault

Rated 4 out of 5 stars

Fairly good service though first choice of frame was ‘broken’ and unavailable second choice then took a while for delivery here now and so far seem good as a spare pair.

Rated 4 out of 5 stars

For the price you can't go wrong! I ordered a pair of presciption glasses with photochromatic lenses. Very good value! The delivery took a bit longer than was advertised, but generally I am very happy... See more


Company details

  1. Optical Wholesaler

Written by the company

Seaye is online eyewear store which sells prescription glasses at very low cost. It is small business started to help people good progressive and other prescription glasses at low cost who can not afford high prices


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

80 reviews

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Replied to 50% of negative reviews

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4.4

All reviews

(80)

52 reviews in the last 12 months

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Rated 2 out of 5 stars

Not the best outcome with the glasses I…

Not the best outcome with the glasses I bought. The fit was fine but the actual lenses and the vision left a lot to be desired. I wished I'd read the reviews before buying off them because I've seen others that have had the same issue. I asked for a refund because I wasn't happy but of course they refused. Please think twice before buying from them.

September 1, 2026
Unprompted review
Rated 3 out of 5 stars

What delivery?! (update)

Following an initial delivery issue, the glasses are now with me.
Tha glasses appear of good quality and seem to be correct to my prescription at first wearing.
I shall provide further feedback once I have had time to evaluate them for a few weeks.

August 28, 2026
Seaye UK logo

Reply from Seaye UK

Dear Mark,
As we have updated you on whatsapp that your parcel will be with royal mail in 1-2 days. Some orders take time due to difficult prescription. We hope you understand

Rated 3 out of 5 stars

Arrived 10 days after request for review.

Still waiting for purchase to arrive.
Glasses arrived 01/09/2926. The actual glasses are good quality and the package of glasses, varifocal and photochromic is very good value.
However the lenses are not so good particularly middle distance and peripheral vision. OK for second pair and outside use.

August 21, 2026
Seaye UK logo

Reply from Seaye UK

Hi David,
We do understand your concern, Our support team has already updated that your glasses will reach you by 1st Sep 2026. We apologize for delay.

Rated 5 out of 5 stars

Outstanding Service

I have received 2 pair of glasses from Seaye. Both with varifocal and photochromic lenses. The quality of the lenses is far better than those I have paid a lot more for over the years on the high street and the customer service is 2nd to none. I will definitely be ordering my next pair from Seaye.

July 16, 2026
Rated 5 out of 5 stars

What made my experience with Seaye was…Excellent customer service

What made my experience with Seaye was their customer service, a pair of glasses i ordered went missing due to EVRI fail to deliver, Seaye customer service kept me informed every step of the way doing everything they could to locate the glasses. When still nothing arrived, they offered me a new set sent through a different carrier. I would definitely order again when I need a new pair. My prescription was covered exactly. I'd recommend Seaye for a great assortment of very well priced frames and excellent customer service.

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

Seaye eyes

I’ve just bought my 6th pair from Seaye, and I couldn’t be happier! The quality is consistently excellent, the prices are fantastic, and the customer service is always outstanding. It’s rare to find a company that delivers on all three every time. Highly recommend Seaye to anyone looking for great value and a hassle-free shopping experience!

July 28, 2026
Unprompted review
Rated 1 out of 5 stars

Shocking customer service,late replies…

Shocking customer service,late replies if st all ! Glasses were lost or damaged due to them using Evri as a courier,then told they would make up new glasses ,but now haven't got frame colour now in stock that I originally ordered !!! More delay ,,,then glasses arrive and their blurry can't read in them ,meant to be multifocal !! Told the person on the WhatsApp link and was basically told I'm wrong ,so nothing for delay and no refund!when I've asked again, also asked before the second pair were sent out , save your money and Avoid this company !!! I've screen shot my conversation with them and will be posting that if they don't refund me for these useless glasses,I've now added to this today 10/08/2026 as you can see the reply from seaye that said they'd be in contact,,, suprise suprise I've heard nothing they're made no attempt to contact me with a solution!!!

August 5, 2026
Unprompted review
Seaye UK logo

Reply from Seaye UK

Hi Simon, We do understand your concern, We sent you glasses twice but unfortunately you were not able to provide PD properly. So thats why this problem occurred. Our team will get in touch with you soon and give you proper resolution.

Rated 4 out of 5 stars

For the price you can't go wrong

For the price you can't go wrong! I ordered a pair of presciption glasses with photochromatic lenses. Very good value! The delivery took a bit longer than was advertised, but generally I am very happy and would purchase again from this company

June 29, 2026
Rated 5 out of 5 stars

I cannot praise this company enough

I cannot praise this company enough. Very attentive. In making sure you get the right spectacles. That you need. Excellent service. Excellent price. In fact, the best price on the Internet. I received my glasses today. Perfect fit. I definitely will be using this company again. If you want good value glasses. With the. Style you like. Log on to this site.

June 15, 2026
Rated 5 out of 5 stars

Great communication

Great communication, extremely helpful both by text and phone calls. Went above and beyond to make sure everything was ok. Would highly recommend.

May 15, 2026
Rated 5 out of 5 stars

First class.

This is the second time I have used this company and once again the service was excellent. Spectacles are good quality, prescription accurate and price very good. I would highly recommend them.

May 20, 2026

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