Secondaura Reviews 36

TrustScore 4.5 out of 5

4.3

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4.3

Excellent

TrustScore 4.5 out of 5

36 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

great seller

great seller! with amazing customer service. order took around 2 weeks to arrive with international shipping. Amazing.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

The best experience ☺️

The seller has communicated with me amazingly throughout the whole process, the packaging was safe and stable, the shoes are beautifully taken care of and original. I have zero complaints, I'm so happy that I found this store 🥰❤️

November 21, 2025
Unprompted review
Rated 3 out of 5 stars

Average service

Shipping was delayed.

July 27, 2025
Secondaura logo

Reply from Secondaura

Hello,

Thank you for your feedback.

We would like to clarify a few points regarding your order. The item was shipped the day after your purchase, as stated. However, shipping times can vary depending on the destination country.

As we are located in France and your order was placed from the USA, we had clearly indicated that international deliveries may take longer than usual, which is beyond our control.

We understand your frustration regarding the delay and are sorry for the inconvenience, even though it is not directly related to our service.

Thank you again for your order and your understanding.

Best regards,
Secondaura

Rated 5 out of 5 stars

Good expiernce at secondaura

- The website clearly states how long it will take for my package to arrive and be shipped.
- They'll send you an email with your order details.
- My product looks exactly like the photos.
- My package arrived in a secure box.

July 16, 2025
Unprompted review
Show reviews in all languages. (36 reviews)

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