SecondBite.co.zaReviews 

15
TrustScore 4 out of 5

3.8

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Company details

  1. Used Computer Store
  2. Electronics Store

Information provided by various external sources

SA's No.1 Dealer in Pre-Owned Apple Macs


Contact info

3.8

Great

TrustScore 4 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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3.8

All reviews

(15)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service.

Great customer service.

Louis was extremely helpful. Due to global stock shortages, we received laptops on loan for the interim period while we waited for the computers to arrive. The loaned laptops were expedited to make sure we had no operational issues.

Thanks so much!

December 21, 2022
Rated 5 out of 5 stars

Extremely happy

I got a pre-owned MacBook from Secondbite and I’m very satisfied. The laptop is in pristine condition and worth the money. The store also offered free shipping at that price so that’s a plus!

October 27, 2022
Unprompted review
Rated 5 out of 5 stars

Professional

Helpful, professional timeous service. My first purchase was excellent, I went back for 2 more laptops for the kids. Highly recommend SecondBite.

October 25, 2022
Unprompted review
Rated 1 out of 5 stars

Ordered item

Ordered item. Never confirmed my order and did not reply to my emails. One week after the order I cancelled it.

September 16, 2022
Rated 1 out of 5 stars

Service is not great

I had to place an order more the once on the system and it didn't verify that my ordered had gone through. Had to call in to ask about the order, the guy said he'd call back after 30mons, in 3hours I had to call back and ask him about the order which he still knew nothing about. Eventually After paying for my order, it has still no been delivered. I pray the machine is great and in good working condition.

September 19, 2022
Rated 5 out of 5 stars

Great service and products

I’ve ordered 3 laptops over the past years from second bite and every time the orders were done quick and professionally. Highly recommend. Products are in pristine condition.

November 4, 2021
Unprompted review
Rated 5 out of 5 stars

MacBook Pro purchase (Very impressed - reliable and great customer service)

I was really impressed with the customer service I received. The team as quick to assist me with all the questions I had. I was kept informed about the shipping and delivery information which made me feel more at ease in receiving my device. The macbook pro I ordered was in excellent condition and even better than I expected. I would recommend SecondBite to anyone.

August 25, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Guys there was efficient and kept to their word. "Will call you back in 10 minutes" really means they will call you back. I also appreciated that they are willing to help you, not only serve you with what they charge you for. They understand what your Mac means to you.

August 24, 2020
Unprompted review
Rated 5 out of 5 stars

Wow!

Excellent service. Seamless transaction. From initial choice to having the machine delivered to me was less than 24 hours. You get what you pay for - Machine was in pristine condition. Fully recommend without hesitation.

July 23, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing service from Second Bite

Amazing customer service from Second Bite. My laptop was stolen and I needed a replacement the very next day. It arrived right on time, and looks absolutely brand new! A seriously impressive customer experience- I will never purchase a new computer ever again! Thanks Louis and team. Blown away by your service and efficiency.

December 5, 2019
Unprompted review

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