Second Nature Reviews 

1,099
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

They deducted money from my bank account without informing me long after I was using their service. Beware they are robbers. I thought it was a good service when I was using it.

Rated 1 out of 5 stars

This company is a scam. I pay monthly for filters that I never received, yet they keep charging me. Their customer service is horrible and they are very rude. They’ve refused to ship out my filters to... See more

Rated 5 out of 5 stars

The Doctor introduced me to Second Nature as I have a high blood sugar count. I have been thrilled to find such great support and have learned so much about reading food labels, planning meals and org... See more

Rated 1 out of 5 stars

Scam not really covering the Renters. Second Nature Insurance Research: Second Nature Links are not supported: General Support Call: (516) 362-0366 Not even in the United States f... See more

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Company details

  1. Air Conditioning System Supplier

Written by the company

Originally founded in 2012 as FilterEasy, Second Nature’s mission is simple, to make replacing your home's filters as convenient as possible. Convenient and hassle-free subscriptions are offered for air filter and refrigerator water filter replacements. The high-quality filters you need, right when you need them delivered directly to your door.


Contact info

2.0

Poor

TrustScore 2 out of 5

1K reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.0

All reviews

(1,099)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

The new filters are not the same…

The new filters are not the same quality of the previous filters. The filters doesn't fit properly. You sent new filters they fit the same way.

December 16, 2020
Second Nature logo

Reply from Second Nature

Hi Jackie...we figured your first one may have been cut improperly and so sent another. If that one also didn't fit, it's probably a different issue, so please get back in touch!

Rated 5 out of 5 stars

This is such a helpful service

This is such a helpful service. There's so much on the ol' to-do list and it's easy to forget little maintenence things like changing the air filters. As someone with allergies/chronic sinus issues, I can't afford to go without regularly changing the filters. Second Nature keeps me on track!

December 16, 2020
Rated 5 out of 5 stars

Love our Second Nature filters!

We love our Second Nature filter subscription! I never have to remember what size fits the furnace or when I last changed it, and they’re great for people who have pets and allergies.

December 13, 2020
Rated 5 out of 5 stars

One less thing to remember

One less thing to remember. They send reminder in case you need to change anything. Then they send your filters. You choose delivery frequency and level of filtration. No hassle. They just do what they say they’ll do.

December 11, 2020
Rated 5 out of 5 stars

Customer for 3 plus years

I’ve been using second nature for about 3 years now. I love the quality of the filters! Even better I never forget to change my filters , as they auto ship every two months. Highly recommend, you’ll never have to worry about forgetting to replace your filters again!

December 11, 2020
Rated 5 out of 5 stars

Easy Peasy

Easy Peasy nothing to keep up with filters arrive like clock work which tells me it's time to change them.

December 10, 2020
Rated 5 out of 5 stars

Works great!

I’ve used secondnature for months and it’s been great. Easy to order and prices are comparable to buying in person.

December 10, 2020
Rated 5 out of 5 stars

Set up the filter size and type

Set up the filter size and type, schedule delivery intervals and you can take that chore off your mind. install the New filter when it comes in. It doesn’t get any easier than that.

December 10, 2020
Rated 5 out of 5 stars

Convenience

I have my odd size filters delivered every two months. What a convenience! I never have to go looking for them or remembering when was the last time I changed filters. Pays off when the HAVC guys tell us us the units are I good working order especially being 17myears old.

December 10, 2020
Rated 5 out of 5 stars

I love not having to remember to change…

I love not having to remember to change the filters since I have them sent automatically every three months. I cancelled our subscription because we recently moved into a rental, but I was able to set up to have Second Nature send me a reminder in six months to restart our subscription after we are in our new house.

December 10, 2020
Rated 5 out of 5 stars

Couldn't find my filter size anywhere

Couldn't find my filter size anywhere, not even Lowe's or Home Depot could order them! I got them like clock work from you guys, never late, always easy and convenient. Never even had to deal with Customer service you guys are so reliable

December 10, 2020
Rated 5 out of 5 stars

Love this service

Love this service! Ships right to your front door at just the right time so you are reminded to change your filter. Brilliant!

December 10, 2020

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