Second Nature Reviews 7,882

I wanted to try weight loss medication to help me lose weight but wanted in properly managed and not just purchasing something online. The program checked my medical records with my consent and the dietician is available weekdays to help with support and advise about managing diet and the side effects of the medication. A pharmacist checks your progress and issues and will jointly with you determine if an increase in medication is the right thing.this program is also endorsed by the NHS which is comforting. The program is helping me to establish healthy, maintainable habits which are become a life style change and not just a quick fix to lose some pounds . I highly recommend the program if you want to use medication to achieve a change in the way you both eat and see food

Second Nature has been a genuinely transformative experience for me. The programme is thoughtful, supportive, and refreshingly realistic. I appreciated how the daily lessons, recipes, and coaching helped me build healthier habits without feeling pressured or overwhelmed. Everything is presented in a way that feels achievable and sustainable, and the team's encouragement makes a real difference. I’ve finished the programme feeling more confident, more informed, and far more in control of my wellbeing. The programme is fantastic and genuinely life-changing. I’d recommend it to anyone wanting a healthier, more balanced lifestyle.

I was put on to Second Natute by my doctors surgery. I found it very helpful and encouraging. It’s hard being told to do this or that, but second nature makes it a lot easier to manage the changes you have to make.
Thank you

Well I find second nature on my journey to be discipline on the things I do everyday esp to food that I need to eat.if I want to become healthy and diabetic free I need to obey advises from second nature's

The Second Nature app is incredibly easy to navigate. It is packed with really useful health and wellbeing information targeted across understand blood sugar levels and how to manage them. It is non judgemental with daily information being sent. It is designed to be interactive so you can get personal feedback on menu choices, meal planning and so much more. Being part of a community is great as personal triumphs and stories are so inspiring.

It's real-time engagement app with our diabetic coach who guides with the diet chart, recipes, food packages, and much more. I can discuss all my health issues and the coach write down tips for me and guides me well. It's a way to minimise your stress level regarding what to eat or not. Thank you Second Nature for the weighing scales, booklets printed hard copies of food guidance and online articles which are stay forever in the app. Wow ❤️

An absolutely impersonal plan. It assumes I am over eating processed food. I am 82 and cook all meals freshly It is just a general plan . No contact from the designated personal coach. It is costing the NHS a lot of money and I wonder if the GPS are paid to put us on this programme. I haven't even be asked what my prediabetes level is. I am only 1 point over. I think Slimming World will be a better more personal plan.

Easy to use app and excellent support to lose willing but more
Importantly change your eating habits in the process. Great customer service too!

Its very easy to communicate, I feel very safe with them. Coaches are very experienced in what they do. Overall a big thank you !

Everything is going well at the moment. Staff very attentive and delivered always in time with standard quality.

Very supportive & readily available to give advice

Six months ago I ordered weight loss injections from another provider because they were cheaper. They stayed in my fridge for 3 months as I was too scared to use them then I disposed of them. Last month I ordered through second nature. The wrap around support gave me the confidence to use them and now I have lost over a stone in 6 weeks. This isn’t the cheapest solution but it is a very good one and second nature take great care of you.

Easy to follow, great recipes. Great communication and responsive coaches.

They state that they offer you a solution that will help. Not at all. Despite them being given genuine information that was clear so that I could participate in their medicated programme, and despite having great success with another provider, they did not help. Oh yes, they sent a very pilot we believe we can not help, this MAY be due to a previous health condition. Most unsatisfactory. Couldn't even contact me to discuss, clarify and provide a valid reason - I do not know what the barrier is. Have gone back to my previous provider who is helping me. Stay clear - false promises.

Second Nature NHS programme
Recipes are extremely limited, considering you’re supposed to be on the programme for 2 years.

Phase 2 consists of an hour long monthly meeting with over 60 delegates and 1 health coach. The content of these meetings is delivered in a rolling format, so it could be 6 months or more before you cover the nutritional basics.

There is a weekly article and further reading on the app, but poor app functionality, i.e. no regular notifications/ reminders. If you struggle with focus, it can be challenging to engage with.

You can contact your health coach or customer services via the app for support, but it takes several days to get a response. When you do get a response the support can feel a bit robotic, rather than tailored to your individual circumstances. When trying to provide feedback on the user experience, you’re met with a generic response and nothing changes.

I honestly dread to think how much programmes such as Second Nature are draining from the NHS, for this lacklustre support.

The service was impressive, with outstanding online support. The app offers many excellent features, and I truly felt appreciated as a customer.

I first signed up in 2022 and managed to shed about 10kg by following the core phase. This summer, I returned to the non-medicated Core Phase, which was similar to my previous experience, and it effectively helped me reestablish positive habits.Highlights - If you're unfamiliar with things like ultra-processed foods, meal planning, sleep best practices, or exercise monitoring, this app might be beneficial. It's designed to assist you in building healthy habits.Drawbacks - The program isn't tailored one-on-one; it relies on a group-chat model, and coaches rotate often. The recipe section is somewhat sparse, but the insights from the Core Phase can guide you in making smarter choices when searching for recipes elsewhere. The Growth Phase is mainly about reading articles that echo the Core phase content. When I attempted to cancel in September, I received the following message:We confirm your premium app subscription is canceled as requested. However, you are still required to complete the remaining 6 payments of your 6-month subscription.These will be divided into 6 installments of £39, and you will retain full access to all premium app features until March 10, 2026.Therefore, I'm paying over £230 for an app that I've removed from my device and am no longer using.There are superior meal planning and fitness tracking apps available that offer better value, so stay informed!

Second Nature Programme — Coach Review
Coach: Nimra
I want to share some genuine feedback on my experience with Second Nature and, in particular, my coach Nimra.
From the outset, Nimra has been consistently kind, thoughtful, respectful, and supportive. Her approach has never felt scripted or transactional — it’s been human, calm, and genuinely caring. She listens properly, responds with clarity, and offers encouragement without pressure.
What stood out most is the balance she strikes between compassion and structure. She supports progress without judgement, keeps focus on sustainable change, and creates an environment where accountability feels empowering rather than stressful.
The progress I’ve made on the programme — both physically and mentally — is a credit to the Second Nature framework, but also to Nimra’s guidance and steady presence throughout. She represents the programme exceptionally well, and I’ve felt genuinely supported at every stage.
I’m grateful for the coaching, the professionalism, and the humanity she brings to her role.
A Small Thank-You
Not every change is loud or fast,
Some grow steady, meant to last.
With calm words and honest care,
You helped me see what was already there.
No judgement, no rush, just steady ground,
Progress made where trust was found.
Second Nature works because you do —
And I’m grateful I was coached by you.