Secretsofbuenosaires Reviews 

541
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional service, highlighting the prompt, friendly staff who make every interaction pleasant, alongside an incredibly smooth and straightforward booking process. Travelers also deeply appreciate the stunning venues, clear communication, and reliable transportation, noting that all events and details are perfectly organized from start to finish. Some reviewers were not happy with specific arrangements, mentioning isolated challenges such as unexpected seating locations, minor transport hassles, or occasional communication confusions at the venue door. Despite these few drawbacks, consumers consistently feel well supported and recommend engaging with the team for future trips.

What people talk about most

Service

Users describe positive interactions with service, highlighting prompt and friendly staff who provided great... See more

Staff

Customers consistently note positive experiences with staff, frequently highlighting prompt communication,... See more

Booking process

Customers had positive experiences with the booking process, frequently highlighting that it was remarkably... See more

Location

Reviewers mention positive feedback about location, highlighting the spectacular setting and great tables... See more

Customer communications

Reviewers highlight positive aspects of customer communications, noting that support agents contact them... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Glen's website was extremely helpful in planning our BA trip. We selected El Viejo Almacén based on his review and recommendations. Great show! Steak was pretty tough, but that is not Glen's fault. Em... See more

Company replied

Rated 5 out of 5 stars

Glenn provides the best information we have found on Buenos Aires. We booked a tango show and had some travel challenges (delayed flight, 1+ hour customs, etc.) Glen coordinated with the venue for... See more

Company replied

Rated 5 out of 5 stars

It was a very pleasant contact. The booking process for very easy and comfortable. My mistake of a wrong event date was immediate changed by Glenn in a minute. The event itself was amazing, it... See more

Company replied

Rated 5 out of 5 stars

The show exceeded our expectations. It was lively and fun. Enjoyed the story integrated with the tango dancing with added to the show. The dinner and service super ceded our expectations. The staff se... See more

Company replied


Company details

  1. Blogger

Written by the company

Visiting or living in Buenos Aires is an unique experience.I give you the best local tips and tricks to make your stay in Buenos Aires simpler and special.


Contact info

4.9

Excellent

TrustScore 5 out of 5

541 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(541)

79 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Straight forward booking process. We also made a mistake with the date and Glenn was able to fix it for us without any worries.

November 5, 2025
Unprompted review
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Reply from Secretsofbuenosaires

Thank you very much Carolina 😁

Rated 5 out of 5 stars

Fabulous Tango Show

The show demonstrated the development of the dance through Argentina's history. It wasn't just a song and dance show, it was historic theatre too.

Meal was good and the atmosphere set the mood perfectly for the show.

The booking process was simple and all I had to do was present myself at the venue, state my name and I was in. Couldn't have been easier :-)

I would definitely recommend this event

November 10, 2025
Unprompted review
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Reply from Secretsofbuenosaires

Thank you very much Ivor for your review 😊

Rated 5 out of 5 stars

Glen's website was extremely helpful in…

Glen's website was extremely helpful in planning our BA trip. We selected El Viejo Almacén based on his review and recommendations. Great show! Steak was pretty tough, but that is not Glen's fault. Empanadas, dessert, wine and service were excellent. Overall a great experience!

November 13, 2025
Unprompted review
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Reply from Secretsofbuenosaires

Thank you very much Doug for writing your review 😊

Rated 5 out of 5 stars

Quick and clear response to any…

Quick and clear response to any questions about venues and shows, easy to book and confirmation follows quickly. We saw two stunning shows that we'll always remember!

November 13, 2025
Unprompted review
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Reply from Secretsofbuenosaires

Thank you very much! Happy to read you enjoyed both shows 😊

Rated 5 out of 5 stars

Easy to use site with very helpful information

It was a really helpful website with a great deal of constructive information which helped in choosing activities when we were in Buenos Aires. We used it to book a Tango show. There are many of these and it could be difficult to decide which one to see.
You could also book your tickets through the site and there was a small discount. We had very good seats. It was also a very easy site to use and there was good communication.

November 11, 2025
Unprompted review
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Reply from Secretsofbuenosaires

Hi Jeff, a pleasure helping you and thank you for your trust. 😊

Rated 5 out of 5 stars

Amazing Experience

As a tourist navigating a foreign country I can't stress how helpful and professional everything was from start to finish with everything communicated clearly before via Whatsapp & e -mail, and guides in English before going to the match,
I had amazing, once-in-a-lifetime experience watching the SuperClassico. +AA

November 9, 2025
Unprompted review
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Reply from Secretsofbuenosaires

Thank you very much for your review! It was a pleasure having you and wishing you many more exciting travels ☺️

Rated 5 out of 5 stars

Great service!

Glenn was super helpful and responsive for both of our bookings. Easily engaged via email and Whatsapp. Answered questions quickly and with good information. Definitely would repeat bookings via Secrets of Buenos Aires!

November 2, 2025
Unprompted review
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Reply from Secretsofbuenosaires

Hi James, thank you very much! ☺️

Rated 5 out of 5 stars

Boca v River Plate- A bucket list experience.

Great day with Glenn & Nicolas. Met up before the game in a great bar and then walked to the stadium with the group stopping at some fan zones as we went. Into the stadium no problem. We were in the standing area that went “tonto” when BJ scored and made it a totally unforgettable experience.

November 9, 2025
Unprompted review
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Reply from Secretsofbuenosaires

Hi Guy, thank you very much! Happy we could help you with this unforgettable football experience 😁

Rated 5 out of 5 stars

It was a great experience and we were…

It was a great experience and we were very well taken care of. The day started with a beer in a restaurant in the La Boca neighborhood. After that we started walking towards the stadium, stopping on the way to absorb the atmosphere. We managed to get through the security and into the stadium without any issues. The game itself was an unforgettable experience, definitely recommend!

November 9, 2025
Unprompted review
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Reply from Secretsofbuenosaires

Thank you so much for the wonderful review. Great to have you with us! ☺️

Rated 5 out of 5 stars

Far exceeded expectations. It’s a must!

The booking process was super easy. The venue is beautiful, the dinner and wine (included) were both good, and the show was incredible. Stunning dancers, great singers, and the musicians… outstanding. They really blew us away. I have no basis of comparison, but I can’t imagine a better authentic tango show out there. Totally surpassed our expectations.

October 3, 2025
Unprompted review
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Reply from Secretsofbuenosaires

Hey Monique, thank you very much for your kind words and review 😊

Rated 5 out of 5 stars

This is a great way to organise a trip…

This is a great way to organise a trip to Buenos Aires. Tons of information and help and everything we booked was seamless and well organised. The communication was excellent.

October 31, 2025
Unprompted review
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Reply from Secretsofbuenosaires

Thank you very much for your review. Happy to hear all went well 😊

Rated 5 out of 5 stars

El Querandi tango show was outstanding

El Querandi tango show was outstanding. The dancers were graceful, the history was fascinating, and most of all, the musicians were absolutely fantastic. Worth every penny. If you go, book early enough to get a seat near the front.

October 18, 2025
Unprompted review
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Reply from Secretsofbuenosaires

Thank you so much for your kind words! I’m really glad you enjoyed El Querandí. It’s one of my favorite shows in Buenos Aires too! 😊

Rated 5 out of 5 stars

Secrets of B.A

Secrets of B.A. kept me up to date using WhatsApp. They had my flight information and were able to track my inbound flight status. I appreciated that I was able to provide the driver status (plane at gate, off plane, in immigration line, etc.) The driver communicated exactly in the EZE airport where he would be waiting for me, had a sign with my name on it and was easy to find. He offered to help with my bags and escorted me across the street to the car park. Car was very clean and he drove safely. Dropped me right at AEP front door. Could not be happier with the service and will happily use them again. FYI: it took 1 hour of driving time but 3.5 hours total from the time I walked off the plane at EZE to the time I was at my gate at AEP. Very slow immigration line when landing at EZE and long check in and security lines at AEP. I recommend planning no less than 4 hour windows between flights.

November 2, 2025
Unprompted review
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Reply from Secretsofbuenosaires

Thank you so much for your wonderful feedback! I’m really happy to hear everything went smoothly and that you felt well taken care of. 😊

Rated 5 out of 5 stars

Glenn provides the best experience

Glenn provides the best information we have found on Buenos Aires. We booked a tango show and had some travel challenges (delayed flight, 1+ hour customs, etc.) Glen coordinated with the venue for our delay and communicated directly with us. We had a wonderful evening! A tango event is a must do when visiting.
We only have a couple days in Buenos Aires and are reviewing Glenn's additional videos to add to our trip.

November 2, 2025
Unprompted review
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Reply from Secretsofbuenosaires

Hi David, thank you so much for your lovely message! I’m really happy everything worked out and that you enjoyed the tango show. 😊

Rated 5 out of 5 stars

A delightful evening experience

Pick up from the hotel was timely - we appreciated the Whatsapp call advising us of where to wait.
The dinner was good, and the show polished and entertaining.

September 27, 2025
Unprompted review
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Reply from Secretsofbuenosaires

Hi Sheila, thank you so much for your kind words! I’m really glad you had a wonderful evening and enjoyed both the dinner and the show.

Rated 5 out of 5 stars

This was a great evening

This was a great evening, particularly the actual show which was incredible - amazing singing and dancing, and unbelievable rope tricks from the gauchos. Thank you, Glenn, for organising

October 15, 2025
Unprompted review
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Reply from Secretsofbuenosaires

Hi Rosemary, thank you very much! Happy to help.

Rated 5 out of 5 stars

Easy booking

Easy booking. Complete confirmation about booking and pick-up.

October 7, 2025
Unprompted review
Secretsofbuenosaires logo

Reply from Secretsofbuenosaires

Hi, thank you very much! Happy to hear all went well 😊

Rated 5 out of 5 stars

Excellent show

Excellent show...heart stopping!! Transportation as well, on time and very professional❣️

October 14, 2025
Unprompted review
Secretsofbuenosaires logo

Reply from Secretsofbuenosaires

Hi Mary, thank you! So glad to hear that you enjoyed the show and all went well :-)

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