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Rated 1 out of 5 stars

Totally useless. It's been over 2 months since I paid, have followed EVERY request from multiple different companies they use, literally jumped through hoops and not a single person can be contacted o... See more

Rated 1 out of 5 stars

Without doubt one of the worst designed software solutions I have ever come across. The help / instructions have been written by a man who has been kicked in the head by a horse. Apparently you pay fo... See more

Rated 5 out of 5 stars

Setting up S/MIME with my own domain name is not plug 'n play. Both Alex and Harish helped me greatly to accomplish it. Had to use a complex openssl command in a terminal session and get around some q... See more

Rated 5 out of 5 stars

I came in contact with SECTIGO 3 years ago, when we changed our CA provider from SSL247 to SECTIGO. SECTIGO provided us a dedicated service manager, Matteo Guttilla, that always followed us in ever... See more

Company details

  1. Software Vendor

Written by the company

Sectigo Certificate Manager (SCM) helps organizations eliminate certificate chaos and reduce hidden risk with a cloud-native certificate lifecycle management (CLM) platform built for simplicity at scale. SCM discovers, issues, automates, and governs certificates across your entire identity environment through a single, centralized dashboard so nothing goes unmanaged.As a fully CA-agnostic solution, SCM works with both public and private certificate authorities and supports modern enrollment protocols including ACME, SCEP, and EST. With more than 50 turnkey integrations across cloud, DevOps, networking, and security tools, SCM fits seamlessly into existing environments without adding operational complexity. Designed for a world of shorter TLS certificate lifespans and increasing operational risk, SCM helps prevent outages, accelerates time to value, and builds the automation foundation needed for post-quantum cryptography readiness. Backed by one of the largest, longest-standing, and most reputable CAs, SCM is a fast, scalable way to secure and manage digital trust.For more information, visit www.sectigo.com or follow us on LinkedIn: https://www.linkedin.com/company/sectigo


Contact info

  • 8800 E. Raintree Drive, Suite 110, Scottsdale,, 85260, United States

  • sectigo.com

2.9

Average

TrustScore 3 out of 5

4K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

very slow code signing emission.

I purchased a code signing a month ago and have not received it to date. They don't answer the tickets and dropping calls and the chats. I think this behavior is not respectful towards people.

May 5, 2023
Unprompted review
Rated 5 out of 5 stars

Athira was quick to help

Athira was quick to help, and really helped me through this process. Thank you so much, after the ordeal it was to get past the first company smartweb, sectigo really helped lot

May 5, 2023
Unprompted review
Rated 5 out of 5 stars

Vincent took his time to understand the…

Vincent took his time to understand the issue and was willing to go a step further and assist in areas where he noticed i was struggling (i am not an IT guru). He also ensured that at the end my issue was resolved to my satisfaction.

May 4, 2023
Unprompted review
Rated 5 out of 5 stars

I recently had the opportunity to speak…

I recently had the opportunity to speak with your technical support call agent Dinesh and was thoroughly impressed with the level of customer service I received. The agent was friendly, patient, and knowledgeable about the issue I was facing with.

In the end, the issue was resolved successfully, and the agent followed up with me to ensure that everything was ok. Overall, I was extremely satisfied with the service I received and would not hesitate to seek technical support from this company again in the future.

May 4, 2023
Unprompted review
Rated 5 out of 5 stars

Helpful Customer Service

I ordered a code signing certificate issued by Sectigo.

After some initial issues with Sectigo validating our details, I called in and was assisted promptly.

Dinesh helped me get the order validated quickly and efficiently, and I received my certificate whilst I was still on the phone with him.

May 3, 2023
Unprompted review
Rated 5 out of 5 stars

Wildcard Certificate Release

We had a SERIOUS problem within our enterprise which warranted the quick acquisition of a new wildcard SSL certificate. I was having trouble getting the certificate released. Tech Support Engineer GANESAN was very, VERY helpful in getting the certificate released. We are grateful for his attention and help and look forward to working with Comodo in the future. :-) ... Kev

May 3, 2023
Unprompted review
Rated 5 out of 5 stars

Vincent managed to solve the issue.

Vincent managed to solve the issue and helped sort out some inconsistencies. Fast-tracked the validation process since it has been long outstanding.

The only unpleasant part was the 1.5 hours waiting time in the queue while waiting to be connected. It is a problem for Sectigo, with no impact whatsoever on Vincent's performance.

May 3, 2023
Unprompted review

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