Service is just average. Facility is clean, and kept up well. Annual increases are substantial at 10% or more since ownership has changed. Tough to make changes or complain with a full storage. Local... See more
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See what reviewers are saying
2976 North Expy, Griffin Ga. Checked in today 03/21/24 to rent a unit. Both the property manager Tammy Hayes and her Assistant - Kennetha acted in a professional manner and were outstanding. They wer... See more
I'm a property manager. I had to store a residents property for 30 days. The resident had the storage space transfered in his name. I asked the manager of this store to give me something in writing... See more
Under New Management! That made all the difference. Bradley is the new manager and he makes every aspect of the storage logistics process smooth. He appears stern, yet is professional and considerate... See more
Company details
Information provided by various external sources
Founded in 1988, SecurCare Self Storage, Inc. is a privately-owned company based in Lone Tree, Colorado. We currently operate over 200 storage facilities in 13 states, with more opening all the time. By offering a variety of self storage units in several sizes, as well as having the most requested features like climate controlled storage units, fenced perimeters and security measures, we are constantly working to fulfill our mission: to satisfy all of our tenants’ storage needs. Please allow us to take you on a tour of our storage facilities, and see what we see…the ideal place for all of your storage needs.
Contact info
United States
- securcareselfstorage.com
2.8
Average
9K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great people work there and secure
November 19, 2020
Reply from SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
Excellent customer service price… Serving Customers with love
Excellent customer service price convenient my storage was stafe I would gladly recommend to friends and family
November 19, 2020
Reply from SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! Your recommendation means the world to us, and we are so happy to have earned your support. We hope if you have a continuing need for storage that you'll keep us in mind!
Amazing staff
The staff at the Highway 19 North location in Meridian is amazing to work with. Great facility and always clean.
November 19, 2020
Reply from SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
Safe secure facility
Safe secure facility, with responsive and courteous management.
November 19, 2020
Reply from SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
Reply from SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
Reply from SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
Excellent service.
November 19, 2020
Reply from SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
Awesome Self-Storage in Longview
When we got the storage unit back in August, Valerie at the Longview E. Marshall location was very knowledgeable and helpful and got us the perfect size. We only needed it for as few months, so when I went to cancel it the office was closed. I called another the location on Loop 281 in Longview and Mona took care of everything. She was also amazing! We were very impressed with both the cleanliness of the office, the selection of units, and the wonderful employees at both Longview locations!
November 19, 2020
Reply from SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
Very clean and affordable
November 18, 2020
Reply from SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
Safe place for our valuables
We have no complaints. Seemed like a safe place to store our valuables.
November 18, 2020
Reply from SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
Reply from SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
Reply from SecurCare Self Storage
Hey Jeff, we appreciate your feedback, and are looking for ways to continue to improve our security. Please let us know if there is anything further we can do to help!
I have always been happy with the…
I have always been happy with the service and customer service that Ruth Ann has provided.
November 18, 2020
Reply from SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
My door was broke the whole time I was…
My door was broke the whole time I was there horrible man worked in office
November 18, 2020
Reply from SecurCare Self Storage
Hey Yvonne, we are sorry to hear about your experience. We are looking into what happened here to make sure that our customers are well taken care of.
Worst storage company to rent from.
November 18, 2020
Reply from SecurCare Self Storage
Hey Nancy, we are sorry to hear that you feel that way. We appreciate some more details so we can continue to improve. If you have any feedback, please feel free to reach out to us directly.
Reply from SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
Service is just average
Service is just average. Facility is clean, and kept up well. Annual increases are substantial at 10% or more since ownership has changed. Tough to make changes or complain with a full storage. Local staff is pleasant. Several interactions with area manager not so much. I am sure some people struggle with the covid pandemic situation and possible job problems. No offers of help have been forthcoming. Just a notice your rate is going up on your anniversary.
November 18, 2020
Reply from SecurCare Self Storage
Hey, we are sorry to hear about your experience. We are looking into what happened here to make sure that our customers are well taken care of.
Great storing experience
The store manager maintains the property every well and is always trying new ways to help out tenants. I had a light out in my unit and the SecurCare employee stopped what they were working on to change it out right away. Great storing experience.
November 18, 2020
Reply from SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
Franz is great a clean safe place…
Franz is great a clean safe place highly recommend
November 18, 2020
Reply from SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
Great experience always!
November 18, 2020
Reply from SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
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