Checks In The Mail Reviews 2,069

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Placed a rush order on Jan 14th, and was notified that additional info was needed from my bank (which I forwarded immediately) Spent approximately 10 days (and numerous hours on hold) trying to reac... See more

Rated 1 out of 5 stars

AI robot asked for routing and account #. I proided it then asked for agent. Spent nearly 20 minutes hearing the the same loop of pitches for "personalized stamp and "check armor." Finally hung up... See more

Rated 1 out of 5 stars

I filled out the online reorder form, then decided to go back and add fraud protection. I got an error message telling me to push a button to return to my order. No button. I tried to return to t... See more

Rated 2 out of 5 stars

checks do not tear off of check binder evenly, in check book binder. This resulted in " torn paper" on the binder resulting in torn checks. THIS uneven tearing resulted in top of personal che... See more

Company details

  1. Business Services

Information provided by various external sources

Welcome to Checks In The Mail - a leading direct marketer and supplier of bank checks and related supplies with history in the check industry since 1922. We strive to create the most attractive and functional products in the industry by offering a wide variety of checks and coordinating products designed specifically to meet the needs of consumers and businesses.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Poor service

Ordered weeks ago. Took FOREVER to confirm my banking information with this company. It has been a month and I am still without checks.

March 8, 2017
Unprompted review
Rated 5 out of 5 stars

Checks

Great experience with ordering. Quick delivery of checks. Great Price!!

March 8, 2017
Unprompted review
Rated 4 out of 5 stars

Waaaaay too expensive

Have been a customer for decades! The checks have always been great and promptly delivered. The checks have always been more expensive than they should and then the number of checks for the price was also reduced. Now that the company is Harland Checks corporation, I'm expecting this may be my last purchase of checks with designs I like and feel are personal to me. It's just gotten too overpriced in a time when checks are rarely used anymore. Sorry.

March 8, 2017
Unprompted review
Rated 4 out of 5 stars

Quick delivery but confusing sizes of checks

Online ordering was quick and delivery was speedy. However, the product I received was not what I wanted. Apparently, I was confused as to the different sizes of business checks available and ordered the wrong product. I will be returning the items and re-ordering.

March 8, 2017
Unprompted review
Rated 5 out of 5 stars

AWESOME

Did not know I could order checks outside my bank, this website was of great for the price

March 7, 2017
Unprompted review
Rated 5 out of 5 stars

Fantastic

after years of using CITM, but with long periods in between ordering. All I had to do was giving a certain number and confirm the order.
Wonderful! Wished everything was that easy and quick.
Thank you

March 7, 2017
Unprompted review
Rated 5 out of 5 stars

Trusted and safe

I ordered checks for an account that I had not purchased from CITM before. I was pleased both with the level of security (i.e., CITM asking for confirmation that the account was mine) and with the ease I could provide proof without compromising security. It's why I always buy my checks from CITM.

March 7, 2017
Unprompted review
Rated 1 out of 5 stars

Terrible service!

I still don't have my checks! I sent a reply email 3 times with the universal banker's name and number to verify my account. I won't ever order from them again!

March 7, 2017
Unprompted review

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