Secure Inheritance Legal Services Ltd Reviews 585

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and ability to explain complex topics clearly and patiently. Many people highlighted the excellent service, noting how easy and straightforward the process was, often attributing this to the helpful and understanding approach of the advisors. The customer service is frequently described as exceptional, with reviewers appreciating the personalized attention and the peace of mind gained from the thorough support. However, some customers mentioned that their initial will request led to sales pitches for additional services they hadn't asked for, such as setting up power of attorney and trusts, at significantly higher costs. While the advisors were polite, these individuals would have preferred to focus solely on the services they initially requested.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism, knowledge,... See more

Service

Customers consistently note positive experiences with service. Reviewers praise the helpfulness and... See more

Customer service

Clients share positive opinions on customer service. Reviewers consistently praise advisors for being... See more

User experience

Consumers find the user experience to be positive, with many praising the clear and easy-to-understand... See more

Based on these reviews

Rated 5 out of 5 stars

John Kelly came to see my 94 year old Mum with my sister and myself ..we wanted to sort out Mum’s Power of Attorney…John was wonderful with her, she was apprehensive but meeting John they were like be... See more

Company replied

Rated 5 out of 5 stars

We were not only impressed with Barry's initial service, but also with his follow-up. One year on, he reached out to review everything and ensure our will was still up to date and reflected any li... See more

Rated 5 out of 5 stars

Was recommended to Dan Lion by my son. After an initial discussion by telephone to discuss changing my will this was followed up with a Zoom meeting. Throughout the meeting Dan gave succinct sensible... See more

Company replied

Rated 5 out of 5 stars

My husband and I recently updated our Wills and arranged our LPAs with Ed Moodie. Ed was professional, kind, and took the time to explain everything clearly. He guided us through the entire proc... See more

Company replied


Company details

  1. Estate Planning Attorney
  2. Executor
  3. Legal Services

Written by the company

At Secure Inheritance we don’t just ‘do’ Wills, we specialise in helping you make the ‘Right Will for you’. Having the ‘Right’ will ensures that the maximum possible goes to your chosen loved ones, and not unintended others.


Contact info

4.9

Excellent

TrustScore 5 out of 5

585 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Everyone has at some point in their…make a will

Everyone has at some point in their life have to consider the next stages after they have left this world. I found that Manoher who did my wills, LPA and handover trust was very helpful he was well informed and thus able to guide me and my family with the various hurdles in carrying out the above process.

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Legal Documents successfully completed.

Very knowledgeable, and helpful representative ( Chris Isaac ), took us through the procedure and explained each and every document in detail.
Complex legal documents produced from start to finish.
Would recommend this company.

April 14, 2026
Unprompted review
Secure Inheritance Legal Services Ltd logo

Reply from Secure Inheritance Legal Services Ltd

Graham & Kim
It has been a pleasure to assist you with your legal documents.
Chris Isaac

Rated 5 out of 5 stars

John delivered a professional job

John delivered a professional job, he explained everything perfectly in easy terms and made it easy to understand.we did not feel rushed, his advice gave me the confidence to know it was the right thing to do.
Thank you.

March 20, 2026
Unprompted review
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Reply from Secure Inheritance Legal Services Ltd

Hi Atul,

Thanks for your kind words. I'm so pleased you both felt you weren't rushed and found it easy to understand. It's such an important thing to do to protect you and your family.

Regards,
John Kelly

Rated 5 out of 5 stars

John explained everything perfectly in…

John explained everything perfectly in easy terms, we did not feel rushed, very knowledgeable and answered all of our questions. His advice gave me the confidence to know it was the right thing to do. I would highly recommend him to family and friends.
Thank you.

March 20, 2026
Unprompted review
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Reply from Secure Inheritance Legal Services Ltd

Hi Jaime,

Thanks for taking the time to leave such a kind review. I'm so pleased I was able to give you the confidence to know you were doing the right thing.

Best regards,
John Kelly

Rated 5 out of 5 stars

Extremely professional service

I consulted Edward Moodie on LPA . He provided an extremely professional service from initial contact to the signing of documents. His advice and explanations on quite complex and sensitive issues were clear and concise and his manner most pleasant and reassuring. I would highly recommend.

March 21, 2026
Unprompted review
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Reply from Secure Inheritance Legal Services Ltd

Dear William,
Thank you so much for your kind review and your taking the time to do this will, I am sure, help others in making the decision as to who to use for these vital documents.
It was a pleasure meeting with you all.
Best wishes,
Ed Moodie

Rated 5 out of 5 stars

Power of Attorney with John Kelly

John Kelly came to see my 94 year old Mum with my sister and myself ..we wanted to sort out Mum’s Power of Attorney…John was wonderful with her, she was apprehensive but meeting John they were like best friends..all questions were asked at her pace and John delivered a Professional job..we’re looking forward to seeing him in a months time to finalise and sign Papers

March 23, 2026
Unprompted review
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Reply from Secure Inheritance Legal Services Ltd

Hi Yvette,

It was a real pleasure to meet your Mum - and you and your sister. I hope I’m as sharp as she is when I’m that age! I’m looking forward to seeing you all again to get everything signed!

Regards,
John

Rated 5 out of 5 stars

Excellent service and product delivered with care.

Clive was Knowledgeable, understanding of my requirements and guided me through the process with care and attention. I am very happy with the service provided and wouldn’t hesitate to recommend Clive and the Secure Inheritance team for excellent products and services.

March 10, 2026
Unprompted review
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Reply from Secure Inheritance Legal Services Ltd

We spend a lot of time preparing and writing each and every Will and required estate planning, and not everyone reads the detail. It was an absolute pleasure providing your documents and knowing that you explored and developed your understanding of all the detail within.
Thank you for your kind words and please remember that I am here if you need me moving forwards. Kind regards Clive.

Rated 5 out of 5 stars

John Kelly Wills

John Kelly visited us to discuss our wills and LPA. Such a nice man and felt very comfortable discussing a very sensitive subject. Very knowledgeable and answered all of our questions (there was a lot). Very transparent and explained everything perfectly in easy terms. We did not feel rushed or pressured. Would highly recommend him and have already spread the word with our friends and family. Thanks John

March 6, 2026
Unprompted review
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Reply from Secure Inheritance Legal Services Ltd

Thanks for your kind words, Karen. I really appreciate you taking the time to leave a review for me. And thanks for passing my name to your friends and family.

Regards,
John

Rated 5 out of 5 stars

I would like to share that the service…

I would like to share that the service provided by Secure Inheritance Legal services has been exceptional. I wanted to put a will in place that clearly reflected my wishes, and the whole process was managed smoothly and professionally. I particularly appreciated the home visits, which made it easy and comfortable to discuss and record all my requests. Secure Inheritance delivered a reliable, supportive and highly professional service and I will happily recommend them to my family and friends.

March 6, 2026
Unprompted review
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Reply from Secure Inheritance Legal Services Ltd

Dear Maz,
Many thanks for taking the time to leave a review.
It was a pleasure taking care of this vital planning to ensure that you had your legal documents tailored to you and I’m delighted to read that I was able to make the process easy and comfortable for you.
I look forward to helping your family and friends with the same, so thank you in advance for any recommendations you make.
Best regards
Dan Lion

Rated 5 out of 5 stars

Julie Nichols of Secure Inheritance Legal Services

Everything was explained to me in a way that was easy to understand. We covered the whole process on the telephone and the toolbox was easy to set up.

February 20, 2026
Unprompted review
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Reply from Secure Inheritance Legal Services Ltd

Hi Mrs Sands

Thank you for your review and I am glad that you found the process easy. We try and make sure that everything is explained in detail and jargon free.

Thanks Julie Nicholls

Rated 5 out of 5 stars

Excellent advice given

John Kelly visited me at home and helped me with several issues. Originally, it was just to set up LPA's for me but he went on to guide me through the process of setting up a trust fund which had been mentioned to me previously by former solicitors but not explained as explicitly as the information John provided. His advice gave me the confidence to know it was the right thing to do.

February 12, 2026
Unprompted review
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Reply from Secure Inheritance Legal Services Ltd

Thanks so much for your kind review, Jackie.

For me, it is so important to things explained fully. That’s the only way you can make the right, fully-informed, decision.

Regards,
John

Rated 5 out of 5 stars

Julie is Brilliant

Julie is Brilliant!
Helpful all the way. Thought I knew everything about wills giving my line of work but she is knowledgeable and was patient. I have now recommended five friends who have all set up their wills with her.
We recently went back to her to set up the digital version of our wills and she was efficient again.

January 29, 2026
Unprompted review
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Reply from Secure Inheritance Legal Services Ltd

Thankyou for your kind words and again for the recommendations.

I am glad you have found the new online filing cabinet - our toolboxx useful.

I look forward to being assistance to you and your family over the years as circumstances change and updates are required.

Thanks Julie

Rated 5 out of 5 stars

Edward is a real gentleman

Edward is a real gentleman, and has guided me through the complexities of changing my Will, and creating Power of Attorney documents, with patience and expertise.
The additional online services that Secure Inheritance offer give me reassurance that my family will not be overburdened at a time of need.

February 5, 2026
Unprompted review
Secure Inheritance Legal Services Ltd logo

Reply from Secure Inheritance Legal Services Ltd

Your kind words are very much appreciated and thank you for taking the trouble to write a review. People do read these reviews and yours will help others to decide on who to use for these important and very personal documents.

Kind regards,

Edward Moodie

Rated 5 out of 5 stars

Mr John Kelly

John made it so easy to understand and follow what was going on and what was needed for us ,will highly recommend to friends and family.

February 10, 2026
Unprompted review
Secure Inheritance Legal Services Ltd logo

Reply from Secure Inheritance Legal Services Ltd

Hi Tim,

Thanks for your kind review. I’m so pleased you found the process easy to understand.

Best regards,
John

Rated 5 out of 5 stars

Will and LPA

Our advisor, John Kelly, was great, he took his time to explain Wills, and LPA's, taking us through every angle. Would highly recommend John for his knowledge and expertise!

February 6, 2026
Unprompted review
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Reply from Secure Inheritance Legal Services Ltd

Thanks so much for taking the time to leave such a kind review Bronwyn. It was my pleasure.
John Kelly

Rated 5 out of 5 stars

How important it is to have to have clear and precise information as to how to complete your Will correctly

John Kelly from Secure inheritance visited us at home which was important to us as we wanted a face to face experience.
The information John gave was given in a friendly and professional manner with many aspects of writing a will explained which we would not have considered relevant to us.
We would recommend John to anyone considering writing a will.

January 27, 2026
Unprompted review
Secure Inheritance Legal Services Ltd logo

Reply from Secure Inheritance Legal Services Ltd

Thanks for taking the time to write this kind review. I know how important it was to you to have a face-to-face appointment. It was a pleasure to meet you both and help with your estate planning.

Regards,

Rated 5 out of 5 stars

Our visit we had from John Kelly was so…

Our visit we had from John Kelly was so helpful he made us feel very comfotable and relaxed.
He gave us so much infomation and some suprising ones.
We as a family feel confident now our wishes should we need to use this will be clear and easy for us all .we would recomend to anyone who needs advice .

January 28, 2026
Unprompted review
Secure Inheritance Legal Services Ltd logo

Reply from Secure Inheritance Legal Services Ltd

Hi Ricky,

Thanks for your recommendation. I’m so pleased that the whole family now feel confident that your wishes will be clear and easy.

Best regards,
John

Rated 5 out of 5 stars

Our advisor Edward Moodie was thorough

Our advisor Edward Moodie was thorough, clear and talked us through every stage of the process. Very helpful and courteous.

January 16, 2026
Unprompted review
Secure Inheritance Legal Services Ltd logo

Reply from Secure Inheritance Legal Services Ltd

Hi Marjorie,

Thank you so much for taking the time to leave a review which will, I am sure, help others decide on who to use to get these vital documents in place for their families.
I look forward to seeing you both again when I bring the documents for signing and witnessing.

Kind regards,

Edward Moodie

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